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Added 3 mins ago
M
Analyst - Commercial Mortgage Credit
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Manulife Investment Management is seeking an Analyst to join our Commercial Mortgage Credit team. This role supports credit underwriting, risk assessment, and ongoing oversight across a…
Added 3 mins ago
Provincial Medical Labour Relations and Compensation Senior Business Analyst
Winnipeg Regional Health Authority
Winnipeg, MB
The Senior Business Analyst provides financial and compensation analysis to support the Provincial Medical Labour Relations team in compensation and health-system decision-making. This…
Added 3 mins ago
SS
Analyste fonctionnel de données / Data Functional Analyst
Sky Systems, Inc. (SkySys)
Montreal, QC
- $75 to $80 CAD / hour
- Contract
Titre/Title: Analyste fonctionnel de données / Data Functional Analyst
Added 3 mins ago
IG
Payment Operation Analyst
Infotree Global Solutions
Montreal, QC
- Contract
Contract Duration is contingent upon business needs with a maximum of 6 months with the possibility of extension.
Added 19 mins ago
Services Technician
Insight Enterprises, Inc.
Toronto, ON
The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices…
Added 34 mins ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and…
Added 34 mins ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 34 mins ago
GD
Senior Human Factors Engineering Analyst
General Dynamics Mission Systems–Canada
Ottawa, ON
- $110,000 to $138,000 CAD / year
- Full-time
We have a new opportunity for a Senior Human Factors Engineering Analyst to join our Ottawa team. Working with HFE and UX practitioners, engineers, customers, and end users, you will serve…
Added 48 mins ago
ENTERPRISE ENROLMENT ANALYST, ADMINISTRATION SOLUTIONS - HYBRID
Green Shield Canada
Vancouver, BC · Toronto, ON · Windsor, ON · Montreal, QC · Quebec, QC
May provide back up support to Business Analysts if required.
Added 48 mins ago
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Accounting Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…of tools that support financial production? As an Accounting Analyst, you will join a dynamic, multidisciplinary team whose mission is to reduce the workload of controllers during the…
Added 48 mins ago
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Business Analyst, RBC Amplify 2027, Halifax
RBC
Halifax, NS · Bedford, QC
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 48 mins ago
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Business Analyst, RBC Amplify 2027, Vancouver
RBC
Vancouver, BC
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 48 mins ago
R
Business Analyst, RBC Amplify 2027, Calgary
RBC
Calgary, AB
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 48 mins ago
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Associate Portfolio Manager
RBC
AB
- Full-time
…nationwide acting exclusively for high-net-worth clients and small business owners. We provide clients with discretionary investment management and privileged access to the expertise of our…
Added 48 mins ago
R
Business Analyst, RBC Amplify 2027, Vancouver
RBC
Vancouver, BC
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 48 mins ago
R
Business Analyst, RBC Amplify 2027, Calgary
RBC
Calgary, AB
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 48 mins ago
T
Senior Compliance Testing Analyst, Compliance Monitoring & Testing (5641)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 48 mins ago
C
Senior Analyst , AI Operations & Governance
Ciena
Ottawa, ON
- Full-time
Ciena is seeking a hands-on Senior Analyst, AI Operations & Governance to support the administration, operational management, and governance of enterprise AI platforms and services. The…
Added 1 hour ago
Senior Accounting And Financial Analyst
Hydro One Networks Inc
Toronto, ON
Be responsible to Supervisor for developing, implementing and coordinating business systems, based on guidelines provided by Supervisor, relating to data collection and analysis, work…
Added 1 hour ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 hour ago
MI
Business Analyst
Maarut Inc
Levis, QC
- Contract
Target candidate: a business analyst with at least 6 years of experience, part of it demonstrated in P&C insurance, ideally in commercial lines or claims within a broker distribution model.…
Added 1 hour ago
R
Business Analyst
Raise
Toronto, ON
- Contract
Strong BA/BSA technical skills, knowledge of Agile practices and terminology, commitment to the interview process, and balanced business and technical BA expertise.
Added 1 hour ago
IS
Business System Analyst (Banking domain)
Iris Software Inc.
Toronto, ON
- Contract
Position: Business System Analyst (Banking domain)
Added 1 hour ago
TP
Gestionnaire, finances de la chaîne d’approvisionnement et revenues
Turning Point Brands Canada
Laval, QC
- Full-time
Added 1 hour ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
We are seeking a highly motivated and experienced Business Analyst to focus on stakeholder management and communication, and delivering actionable insights through data reporting and…

Ardene

Senior IT Business Analyst

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 17, 2026

Original job description

WHO YOU ARE:

As a Senior IT Business Analyst, you play a key role in bridging business needs and technology solutions. You are analytical, proactive, collaborative, and highly organized, with the ability to independently lead initiatives from business needs through successful implementation.

You bring strong Business Analysis, systems analysis, stakeholder management, and project delivery skills. You are comfortable understanding business objectives, analyzing processes and systems, defining requirements, evaluating solutions, and working with business stakeholders, IT teams, and external partners to deliver practical outcomes.

Every project is different, and that’s what makes this role exciting. Business Analysis is at the core of the role, but depending on the project’s scope and complexity, you may take on different levels of project delivery and leadership; from planning and coordinating activities to managing risks, dependencies, stakeholders, vendors, and implementation.

This makes the role hybrid by nature: you are not filling two separate roles but adapting your skills and level of ownership to what each initiative requires. You may focus primarily on requirements and solution design on one project, while taking a more active role in leading delivery on another.

You are a strong problem solver who works independently, manages competing priorities, drives decisions, and takes accountability for outcomes. You bring a continuous-improvement mindset and look for opportunities to improve processes, systems, user experiences, and business results.

As an IT Business Analyst, your responsibilities will include but are not limited to the following:

Business Analysis & Solution Delivery

Partner with business stakeholders, IT teams, and external vendors to understand business needs, objectives, pain points, and opportunities, translating them into practical technology solutions.

Lead requirements gathering, stakeholder workshops, process analysis, gap analysis, and future-state design.

Define and document business, functional, and non-functional requirements, user stories, acceptance criteria, process flows, and business rules.

Evaluate solution options and facilitate discussions around impacts, dependencies, risks, trade-offs, and expected outcomes.

Work closely with technical teams and vendors to ensure solutions align with business requirements and intended outcomes.

Lead or support testing and UAT, including test scenarios, business validation, defect triage, and implementation of readiness.

Support implementation, training, communications, change management, and post-go-live activities.

Identify opportunities for process improvement, automation, system enhancements, integrations, and operational efficiencies.

Project & Delivery

Depending on the scope, complexity, and requirements of the project, responsibilities may also include:

Lead mid-sized IT projects or initiatives from initiation through implementation.

Develop and maintain project plans, timelines, milestones, and action items.

Coordinate activities across business stakeholders, IT teams, vendors, and external partners to keep deliverables on track.

Facilitate project meetings, drive actions and decisions, and maintain stakeholder alignment.

Proactively identify and manage risks, issues, dependencies, and roadblocks, escalating significant matters to the Senior IT Program Manager as appropriate.

Provide regular project status updates to the Senior IT Program Manager and relevant stakeholders.

Support larger programs by owning specific workstreams, deliverables, or project activities.

Coordinate implementation and go-live activities and support the transition to operational and support teams.

Maintain accurate project, requirements, testing, process, and implementation of documentation throughout the initiative lifecycle.

Take ownership of additional IT initiatives and priorities as required.

WHAT YOU’LL NEED:

5+ years of progressive experience in Business Analysis, Systems Analysis, IT Project Delivery, or a similar IT role, with demonstrated experience independently leading IT initiatives.

Bachelor's degree in information technology, Computer Science, Business, or a related field.

Strong experience with requirements gathering, business and process analysis, solution definition, testing, UAT, and implementation.

Demonstrated ability to translate business needs into clear business, functional, and technical requirements and practical technology solutions.

Experience leading or contributing to mid-sized IT projects, with the ability to take on project delivery responsibilities based on the needs of the initiative.

Experience with software implementations, system enhancements, integrations, and process improvement initiatives.

Practical understanding of SDLC and Agile, Waterfall, or hybrid delivery methodologies.

Experience managing project activities such as planning, timelines, risks, issues, dependencies, stakeholder communications, and vendor coordination.

Familiarity with tools such as Azure DevOps, Jira, Confluence, Visio, or similar platforms.

Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills.

Ability to work independently, manage competing priorities, make decisions, and take ownership of deliverables and outcomes.

Experience working effectively with cross-functional teams, vendors, and technical and non-technical stakeholders.

Fluent in French and English, both spoken and written.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Senior IT Business Analyst bridges business needs and technology solutions by leading requirements gathering, process analysis, and solution design. They also manage project delivery activities, including planning, stakeholder coordination, and implementation support for various IT initiatives.

Requirements

Candidates must have at least 5 years of experience in business or systems analysis and a bachelor's degree in a related field. Strong proficiency in project delivery methodologies, requirements documentation, and stakeholder management is required.

Skills

Business Analysis
Systems Analysis
Stakeholder Management
Project Delivery
Requirements Gathering
Solution Design
Process Analysis
Gap Analysis
User Stories
UAT
SDLC
Agile
Waterfall
Azure DevOps
Jira
Confluence

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Systems Analysis
IT Project Delivery
Stakeholder Management
Requirements Gathering
Solution Design
Process Improvement
SDLC
Agile
Waterfall
Azure DevOps
Jira
Confluence
Visio
UAT
Change Management
Vendor Management
Risk Management
Gap Analysis
User Stories
Acceptance Criteria
Process Flows
Business Rules
Automation
System Integrations
Project Planning
Cross-functional Teams
Technical Documentation
Implementation
Operational Efficiency

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