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Added 22 mins ago
CU
Library Technician 2, Resource Support
Capilano University
North Vancouver, BC
- Full-time
…Supervisor, receives guidance and training from the Library Systems Analyst and the Library Services Supervisor, and reports to the University…
Added 3 hours ago
Senior Financial Analyst
Rogers Communications
Brampton, ON
The Senior Financial Analyst position will be part of the Technology Finance Team, focusing on supporting the Wireless CAPEX portfolio. Reporting to the Senior Manager, Technology Finance…
Added 4 hours ago
SL
Sr. Financial Analyst, Financial Analysis & Planning
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Build trusted relationships with internal business partners, Finance leaders, and cross-functional stakeholders to deliver high-quality service to the business
Added 6 hours ago
J
Senior Analyst, Customer Analytics (12-month contract)
Jobber
Kitchener, ON
- Contract
We’re looking for a Senior Analyst, Customer Analytics to be part of our Analytics team on a 12-month contract.
Added 6 hours ago
A
Senior IT Business Analyst
Ardene
Laval, QC
- Full-time
As a Senior IT Business Analyst, you play a key role in bridging business needs and technology solutions. You are analytical, proactive, collaborative, and highly organized, with the…
Added 7 hours ago
BV
Infrastructure Analyst - Business Analyst II
Bow Valley College
Calgary, AB
- Full-time
…catalog entries within ServiceNow, and collaborating with cross-functional teams to enhance workflows and automation. The role involves second-level troubleshooting support, coordination…
Added 7 hours ago
TE
Commercial Financial Analyst
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $75,000 to $85,000 CAD / year
Triple Eight Transport Inc. is seeking an experienced and commercially driven Commercial Financial Analyst to strengthen financial visibility, evaluate business performance, and support…
Added 8 hours ago
MC
Technical Business Analyst – Syndigo PIM MDM (35930)
Myticas Consulting
Canada
- Contract
Technical Business Analyst – Syndigo / PIM / MDM
Added 12 hours ago
TI
Business Analyst – Payment
Themesoft Inc.
Halifax, NS
- Contract
We are seeking an experienced Business Analyst – Payments with strong expertise in payment systems and data analysis. The ideal candidate will have hands-on experience working with Wire…
Added 12 hours ago
ZT
Technical Business Systems Analyst
Zensar Technologies
Toronto, ON
- $95,000 to $100,000 CAD / year
- Full-time
Zensar is seeking for Technical Business Systems Analyst - Toronto, Canada-(2 days/week onsite). This is open for Full time with excellent benefits and Contract Role as well with…
Added 13 hours ago
AE
Senior Financial Analyst
AppleOne Employment Services
Toronto, ON
- $80,000 to $95,000 CAD / year
- Contract
Seeking a detail-oriented and analytical Financial Analyst to join a growing Consumer Packaged Goods (CPG) organization in Toronto on a one-year contract.
Added 13 hours ago
CA
Global Referentials Management Analyst
Crédit Agricole CIB
Montreal, QC
- Contract
Are you a recent graduate ready to hit the ground running? The Canada Analyst Program is your entry point into the world of financial compliance, client data management, and regulatory…
Added 14 hours ago
TC
Business Analyst
Tata Consultancy Services
Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
Functional and non-functional requirements elicitation and documentation.
Added 14 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 14 hours ago
IG
ITAM Governance Analyst
Insight Global
Toronto, ON
- $50 to $60 CAD / hour
- Contract
5+ years of experience as a Business Systems Analyst, Business Analyst, or ITAM Analyst
Added 15 hours ago
A
Analyste de système d’affaires, marchés des capitaux
Alithya
Toronto, ON
- Full-time
As a Business System Analyst, Capital Markets, you’ll work closely with various stakeholders to analyze, document and optimize business processes and systems related to derivative products.
Added 15 hours ago
A
Functional Business Analyst
Accenture
Mississauga, ON
- Full-time
We are looking for a Functional Business Analyst to support change initiatives across retail banking and retail investment platforms. You will work with product, operations, compliance, and…
Added 15 hours ago
MB
Accounting Analyst
Masters Best Friend
Toronto, ON
- Full-time
We are looking for an ambitious Accounting Analyst interested in the intersection of accounting, technology and business insight. Working under the direction of the Chief Financial Officer…
Added 21 hours ago
CT
Analyst, Data Governance
Canadian Tire Corporation
Oakville, ON
- Full-time
Proven experience with corporate data environments supporting cross-functional governance.
Added 1 day ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
Requirements & Story Translation: Run discovery sessions with cross-functional business stakeholders to gather complex operational requirements. Translate business needs into clear,…
Added 1 day ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
Requirements & Story Translation: Run discovery sessions with cross-functional business stakeholders to gather complex operational requirements. Translate business needs into clear,…
Added 1 day ago
M
Business System Analyst
Microserve
Port Coquitlam, BC
- Full-time
Analyze data, identify opportunities for process improvement, and collaborate with cross-functional teams to implement solutions that enhance retail operations. This includes:
Added 1 day ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
…improvement? Fraser Health is seeking a talented Business Systems Analyst to support the MEDITECH Expanse program within our Quality Assurance and Testing portfolio. This is an exciting…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…

Ardene

Senior IT Business Analyst

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 17, 2026

Original job description

WHO YOU ARE:

As a Senior IT Business Analyst, you play a key role in bridging business needs and technology solutions. You are analytical, proactive, collaborative, and highly organized, with the ability to independently lead initiatives from business needs through successful implementation.

You bring strong Business Analysis, systems analysis, stakeholder management, and project delivery skills. You are comfortable understanding business objectives, analyzing processes and systems, defining requirements, evaluating solutions, and working with business stakeholders, IT teams, and external partners to deliver practical outcomes.

Every project is different, and that’s what makes this role exciting. Business Analysis is at the core of the role, but depending on the project’s scope and complexity, you may take on different levels of project delivery and leadership; from planning and coordinating activities to managing risks, dependencies, stakeholders, vendors, and implementation.

This makes the role hybrid by nature: you are not filling two separate roles but adapting your skills and level of ownership to what each initiative requires. You may focus primarily on requirements and solution design on one project, while taking a more active role in leading delivery on another.

You are a strong problem solver who works independently, manages competing priorities, drives decisions, and takes accountability for outcomes. You bring a continuous-improvement mindset and look for opportunities to improve processes, systems, user experiences, and business results.

As an IT Business Analyst, your responsibilities will include but are not limited to the following:

Business Analysis & Solution Delivery

Partner with business stakeholders, IT teams, and external vendors to understand business needs, objectives, pain points, and opportunities, translating them into practical technology solutions.

Lead requirements gathering, stakeholder workshops, process analysis, gap analysis, and future-state design.

Define and document business, functional, and non-functional requirements, user stories, acceptance criteria, process flows, and business rules.

Evaluate solution options and facilitate discussions around impacts, dependencies, risks, trade-offs, and expected outcomes.

Work closely with technical teams and vendors to ensure solutions align with business requirements and intended outcomes.

Lead or support testing and UAT, including test scenarios, business validation, defect triage, and implementation of readiness.

Support implementation, training, communications, change management, and post-go-live activities.

Identify opportunities for process improvement, automation, system enhancements, integrations, and operational efficiencies.

Project & Delivery

Depending on the scope, complexity, and requirements of the project, responsibilities may also include:

Lead mid-sized IT projects or initiatives from initiation through implementation.

Develop and maintain project plans, timelines, milestones, and action items.

Coordinate activities across business stakeholders, IT teams, vendors, and external partners to keep deliverables on track.

Facilitate project meetings, drive actions and decisions, and maintain stakeholder alignment.

Proactively identify and manage risks, issues, dependencies, and roadblocks, escalating significant matters to the Senior IT Program Manager as appropriate.

Provide regular project status updates to the Senior IT Program Manager and relevant stakeholders.

Support larger programs by owning specific workstreams, deliverables, or project activities.

Coordinate implementation and go-live activities and support the transition to operational and support teams.

Maintain accurate project, requirements, testing, process, and implementation of documentation throughout the initiative lifecycle.

Take ownership of additional IT initiatives and priorities as required.

WHAT YOU’LL NEED:

5+ years of progressive experience in Business Analysis, Systems Analysis, IT Project Delivery, or a similar IT role, with demonstrated experience independently leading IT initiatives.

Bachelor's degree in information technology, Computer Science, Business, or a related field.

Strong experience with requirements gathering, business and process analysis, solution definition, testing, UAT, and implementation.

Demonstrated ability to translate business needs into clear business, functional, and technical requirements and practical technology solutions.

Experience leading or contributing to mid-sized IT projects, with the ability to take on project delivery responsibilities based on the needs of the initiative.

Experience with software implementations, system enhancements, integrations, and process improvement initiatives.

Practical understanding of SDLC and Agile, Waterfall, or hybrid delivery methodologies.

Experience managing project activities such as planning, timelines, risks, issues, dependencies, stakeholder communications, and vendor coordination.

Familiarity with tools such as Azure DevOps, Jira, Confluence, Visio, or similar platforms.

Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills.

Ability to work independently, manage competing priorities, make decisions, and take ownership of deliverables and outcomes.

Experience working effectively with cross-functional teams, vendors, and technical and non-technical stakeholders.

Fluent in French and English, both spoken and written.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Senior IT Business Analyst bridges business needs and technology solutions by leading requirements gathering, process analysis, and solution design. They also manage project delivery activities, including planning, stakeholder coordination, and implementation support for various IT initiatives.

Requirements

Candidates must have at least 5 years of experience in business or systems analysis and a bachelor's degree in a related field. Strong proficiency in project delivery methodologies, requirements documentation, and stakeholder management is required.

Skills

Business Analysis
Systems Analysis
Stakeholder Management
Project Delivery
Requirements Gathering
Solution Design
Process Analysis
Gap Analysis
User Stories
UAT
SDLC
Agile
Waterfall
Azure DevOps
Jira
Confluence

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Systems Analysis
IT Project Delivery
Stakeholder Management
Requirements Gathering
Solution Design
Process Improvement
SDLC
Agile
Waterfall
Azure DevOps
Jira
Confluence
Visio
UAT
Change Management
Vendor Management
Risk Management
Gap Analysis
User Stories
Acceptance Criteria
Process Flows
Business Rules
Automation
System Integrations
Project Planning
Cross-functional Teams
Technical Documentation
Implementation
Operational Efficiency

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