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Added 55 mins ago
SA
Restaurant Operations Manager
SSP America
Mississauga, ON
- Internship
Operations Manager - Multi-Unit Restaurant Leadership
Added 55 mins ago
UO
Assistant Manager and Writer, Faculty Appointments, Reappointments, Promotion, Tenure (ARPT), and Emeriti
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Ambulatory Care Building (BCCHA)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…the faculty career progression process (ARPT) for Academic, Partner, Without Review, Clinical, Affiliate, Adjunct, Emeritus, and Associate Members who are located at UBC and other…
Added 1 hour ago
J
Engineering Manager, Core Systems
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Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Engineering Manager, Core Systems based in Canada.
Added 1 hour ago
H
Manager Care Team Regina Pioneer Village Dementia Care
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- Full-time
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Added 2 hours ago
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Manager, Digital Solutions
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- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 2 hours ago
V
Senior Roster Coordinator South and East Region
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- Full-time
Support care coordination and respond to client, support worker, and case manager queries
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Manager, Finance, Performance & Analytics
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- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 2 hours ago
HT
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- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 3 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
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- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 3 hours ago
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- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Manager, Talent Acquisition
Added 3 hours ago
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- Full-time
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Added 3 hours ago
DG
Culinary Operations Supervisor
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- Full-time
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Added 4 hours ago
Gestionnaire de performance, Québec city
AutoTrader.ca
Quebec, QC
Added 4 hours ago
A
Gestionnaire de performance, Québec city
AutoTrader.ca
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- Full-time
Added 5 hours ago
AI
Technical Recruiter
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Mississauga, ON
- $60,000 to $80,000 CAD / year
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Added 6 hours ago
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Manufacturing Engineering Manager
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- $100,000 to $130,000 CAD / year
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Project North PES is Pangeo's new aluminum die casting and machining plant in Vaughan, Ontario. As Engineering Manager, you lead the Manufacturing Engineering function and carry full…
Added 6 hours ago
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shift supervisor - Store# 48602, 1375 Trim Road
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- Full-time
Provides feedback to store manager on partner performance during shift.
Added 7 hours ago
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Senior Analyst, Customer Analytics (12-month contract)
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…returned product and other tasks as communicated by your Field…
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Senior Tax Manager
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Added 7 hours ago
QR
National Account Sales Manager-Retail
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Remote, Canada
- Full-time
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Richelieu Hardware is looking for a National Account Sales Manager-Ratail to develop and manage strategic relationships with Major Retail Hardware chains Home Improvement, and Building…
Added 7 hours ago
A
Operations Communications Coordinator
Ardene
Laval, QC
- Full-time
Reporting to the Operational Excellence Manager, the Operations Communications Coordinator plays a key role in supporting operational communication and execution across Ardene's retail…
Added 7 hours ago
A
Operational Excellence Manager
Ardene
Laval, QC
- Full-time
We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store…
Added 7 hours ago
A
Senior IT Business Analyst
Ardene
Laval, QC
- Full-time
Partner with business stakeholders, IT teams, and external vendors to understand business needs, objectives, pain points, and opportunities, translating them into practical technology…
Added 7 hours ago
Human Resources Strategic Business Advisor
University of Saskatchewan
Saskatoon, SK
As Human Resources Strategic Business Advisors (HR SBA), we partner

Ardene

Senior IT Business Analyst

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 17, 2026

Original job description

WHO YOU ARE:

As a Senior IT Business Analyst, you play a key role in bridging business needs and technology solutions. You are analytical, proactive, collaborative, and highly organized, with the ability to independently lead initiatives from business needs through successful implementation.

You bring strong Business Analysis, systems analysis, stakeholder management, and project delivery skills. You are comfortable understanding business objectives, analyzing processes and systems, defining requirements, evaluating solutions, and working with business stakeholders, IT teams, and external partners to deliver practical outcomes.

Every project is different, and that’s what makes this role exciting. Business Analysis is at the core of the role, but depending on the project’s scope and complexity, you may take on different levels of project delivery and leadership; from planning and coordinating activities to managing risks, dependencies, stakeholders, vendors, and implementation.

This makes the role hybrid by nature: you are not filling two separate roles but adapting your skills and level of ownership to what each initiative requires. You may focus primarily on requirements and solution design on one project, while taking a more active role in leading delivery on another.

You are a strong problem solver who works independently, manages competing priorities, drives decisions, and takes accountability for outcomes. You bring a continuous-improvement mindset and look for opportunities to improve processes, systems, user experiences, and business results.

As an IT Business Analyst, your responsibilities will include but are not limited to the following:

Business Analysis & Solution Delivery

Partner with business stakeholders, IT teams, and external vendors to understand business needs, objectives, pain points, and opportunities, translating them into practical technology solutions.

Lead requirements gathering, stakeholder workshops, process analysis, gap analysis, and future-state design.

Define and document business, functional, and non-functional requirements, user stories, acceptance criteria, process flows, and business rules.

Evaluate solution options and facilitate discussions around impacts, dependencies, risks, trade-offs, and expected outcomes.

Work closely with technical teams and vendors to ensure solutions align with business requirements and intended outcomes.

Lead or support testing and UAT, including test scenarios, business validation, defect triage, and implementation of readiness.

Support implementation, training, communications, change management, and post-go-live activities.

Identify opportunities for process improvement, automation, system enhancements, integrations, and operational efficiencies.

Project & Delivery

Depending on the scope, complexity, and requirements of the project, responsibilities may also include:

Lead mid-sized IT projects or initiatives from initiation through implementation.

Develop and maintain project plans, timelines, milestones, and action items.

Coordinate activities across business stakeholders, IT teams, vendors, and external partners to keep deliverables on track.

Facilitate project meetings, drive actions and decisions, and maintain stakeholder alignment.

Proactively identify and manage risks, issues, dependencies, and roadblocks, escalating significant matters to the Senior IT Program Manager as appropriate.

Provide regular project status updates to the Senior IT Program Manager and relevant stakeholders.

Support larger programs by owning specific workstreams, deliverables, or project activities.

Coordinate implementation and go-live activities and support the transition to operational and support teams.

Maintain accurate project, requirements, testing, process, and implementation of documentation throughout the initiative lifecycle.

Take ownership of additional IT initiatives and priorities as required.

WHAT YOU’LL NEED:

5+ years of progressive experience in Business Analysis, Systems Analysis, IT Project Delivery, or a similar IT role, with demonstrated experience independently leading IT initiatives.

Bachelor's degree in information technology, Computer Science, Business, or a related field.

Strong experience with requirements gathering, business and process analysis, solution definition, testing, UAT, and implementation.

Demonstrated ability to translate business needs into clear business, functional, and technical requirements and practical technology solutions.

Experience leading or contributing to mid-sized IT projects, with the ability to take on project delivery responsibilities based on the needs of the initiative.

Experience with software implementations, system enhancements, integrations, and process improvement initiatives.

Practical understanding of SDLC and Agile, Waterfall, or hybrid delivery methodologies.

Experience managing project activities such as planning, timelines, risks, issues, dependencies, stakeholder communications, and vendor coordination.

Familiarity with tools such as Azure DevOps, Jira, Confluence, Visio, or similar platforms.

Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills.

Ability to work independently, manage competing priorities, make decisions, and take ownership of deliverables and outcomes.

Experience working effectively with cross-functional teams, vendors, and technical and non-technical stakeholders.

Fluent in French and English, both spoken and written.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Senior IT Business Analyst bridges business needs and technology solutions by leading requirements gathering, process analysis, and solution design. They also manage project delivery activities, including planning, stakeholder coordination, and implementation support for various IT initiatives.

Requirements

Candidates must have at least 5 years of experience in business or systems analysis and a bachelor's degree in a related field. Strong proficiency in project delivery methodologies, requirements documentation, and stakeholder management is required.

Skills

Business Analysis
Systems Analysis
Stakeholder Management
Project Delivery
Requirements Gathering
Solution Design
Process Analysis
Gap Analysis
User Stories
UAT
SDLC
Agile
Waterfall
Azure DevOps
Jira
Confluence

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Systems Analysis
IT Project Delivery
Stakeholder Management
Requirements Gathering
Solution Design
Process Improvement
SDLC
Agile
Waterfall
Azure DevOps
Jira
Confluence
Visio
UAT
Change Management
Vendor Management
Risk Management
Gap Analysis
User Stories
Acceptance Criteria
Process Flows
Business Rules
Automation
System Integrations
Project Planning
Cross-functional Teams
Technical Documentation
Implementation
Operational Efficiency

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