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Added 2 mins ago
A
Gestionnaire de performance, Québec city
AutoTrader.ca
Quebec, QC
- Full-time
Added 2 mins ago
A
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
- Full-time
Spécialiste du support client bilingue - Québec
Added 16 mins ago
SE
Rebate Recovery Officer | Home Electrification
Smart Energy Group
Waterloo, ON
- Full-time
Reporting to the Collections Manager, you will be responsible for the successful lodgement of rebate claims, working closely with Finance, Operations, Sales, IT and relevant external…
Added 32 mins ago
LC
Merchandiser, Hourly Part Time Evening
Loblaw Companies Limited
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 32 mins ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
Support 24/7 – you’re not on your own (managers on call, physicians, allied health, and support staff).
Added 32 mins ago
BC
Occupational Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 32 mins ago
BC
Painter/Journeyperson
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 32 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 32 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the perioperative program and must meet the…
Added 32 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 32 mins ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room program and must…
Added 32 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 32 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 32 mins ago
BC
Registered Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 32 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 32 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the perioperative program and must meet the…
Added 32 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 32 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 32 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 32 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 1 hour ago
CH
Guest Experience Representative, Calgary (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Part-time
…circumstances. This role is positioned in multiple locations to support the guest transportation programs in Calgary, Kelowna, and…
Added 1 hour ago
TR
Program Coordinator
The Reach Foundation Inc
Charlottetown, PE
- Full-time
…recovery for mental health challenges, including addictions. The Program Coordinator will work directly with the Program Manager to coordinate our Building Your Foundation program for youth…
Added 2 hours ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Orangeville, ON
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 2 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Barrie, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 2 hours ago
AS
IT Field Technologist
Abbotsford School District
Abbotsford, BC
- Full-time
Under the direction of the Manager - Information Technology or designate, the IT Field Technologist is responsible for the provision of end-user computer software and hardware support to…

Ardene

Senior IT Business Analyst

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 17, 2026

Original job description

WHO YOU ARE:

As a Senior IT Business Analyst, you play a key role in bridging business needs and technology solutions. You are analytical, proactive, collaborative, and highly organized, with the ability to independently lead initiatives from business needs through successful implementation.

You bring strong Business Analysis, systems analysis, stakeholder management, and project delivery skills. You are comfortable understanding business objectives, analyzing processes and systems, defining requirements, evaluating solutions, and working with business stakeholders, IT teams, and external partners to deliver practical outcomes.

Every project is different, and that’s what makes this role exciting. Business Analysis is at the core of the role, but depending on the project’s scope and complexity, you may take on different levels of project delivery and leadership; from planning and coordinating activities to managing risks, dependencies, stakeholders, vendors, and implementation.

This makes the role hybrid by nature: you are not filling two separate roles but adapting your skills and level of ownership to what each initiative requires. You may focus primarily on requirements and solution design on one project, while taking a more active role in leading delivery on another.

You are a strong problem solver who works independently, manages competing priorities, drives decisions, and takes accountability for outcomes. You bring a continuous-improvement mindset and look for opportunities to improve processes, systems, user experiences, and business results.

As an IT Business Analyst, your responsibilities will include but are not limited to the following:

Business Analysis & Solution Delivery

Partner with business stakeholders, IT teams, and external vendors to understand business needs, objectives, pain points, and opportunities, translating them into practical technology solutions.

Lead requirements gathering, stakeholder workshops, process analysis, gap analysis, and future-state design.

Define and document business, functional, and non-functional requirements, user stories, acceptance criteria, process flows, and business rules.

Evaluate solution options and facilitate discussions around impacts, dependencies, risks, trade-offs, and expected outcomes.

Work closely with technical teams and vendors to ensure solutions align with business requirements and intended outcomes.

Lead or support testing and UAT, including test scenarios, business validation, defect triage, and implementation of readiness.

Support implementation, training, communications, change management, and post-go-live activities.

Identify opportunities for process improvement, automation, system enhancements, integrations, and operational efficiencies.

Project & Delivery

Depending on the scope, complexity, and requirements of the project, responsibilities may also include:

Lead mid-sized IT projects or initiatives from initiation through implementation.

Develop and maintain project plans, timelines, milestones, and action items.

Coordinate activities across business stakeholders, IT teams, vendors, and external partners to keep deliverables on track.

Facilitate project meetings, drive actions and decisions, and maintain stakeholder alignment.

Proactively identify and manage risks, issues, dependencies, and roadblocks, escalating significant matters to the Senior IT Program Manager as appropriate.

Provide regular project status updates to the Senior IT Program Manager and relevant stakeholders.

Support larger programs by owning specific workstreams, deliverables, or project activities.

Coordinate implementation and go-live activities and support the transition to operational and support teams.

Maintain accurate project, requirements, testing, process, and implementation of documentation throughout the initiative lifecycle.

Take ownership of additional IT initiatives and priorities as required.

WHAT YOU’LL NEED:

5+ years of progressive experience in Business Analysis, Systems Analysis, IT Project Delivery, or a similar IT role, with demonstrated experience independently leading IT initiatives.

Bachelor's degree in information technology, Computer Science, Business, or a related field.

Strong experience with requirements gathering, business and process analysis, solution definition, testing, UAT, and implementation.

Demonstrated ability to translate business needs into clear business, functional, and technical requirements and practical technology solutions.

Experience leading or contributing to mid-sized IT projects, with the ability to take on project delivery responsibilities based on the needs of the initiative.

Experience with software implementations, system enhancements, integrations, and process improvement initiatives.

Practical understanding of SDLC and Agile, Waterfall, or hybrid delivery methodologies.

Experience managing project activities such as planning, timelines, risks, issues, dependencies, stakeholder communications, and vendor coordination.

Familiarity with tools such as Azure DevOps, Jira, Confluence, Visio, or similar platforms.

Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills.

Ability to work independently, manage competing priorities, make decisions, and take ownership of deliverables and outcomes.

Experience working effectively with cross-functional teams, vendors, and technical and non-technical stakeholders.

Fluent in French and English, both spoken and written.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Senior IT Business Analyst bridges business needs and technology solutions by leading requirements gathering, process analysis, and solution design. They also manage project delivery activities, including planning, stakeholder coordination, and implementation support for various IT initiatives.

Requirements

Candidates must have at least 5 years of experience in business or systems analysis and a bachelor's degree in a related field. Strong proficiency in project delivery methodologies, requirements documentation, and stakeholder management is required.

Skills

Business Analysis
Systems Analysis
Stakeholder Management
Project Delivery
Requirements Gathering
Solution Design
Process Analysis
Gap Analysis
User Stories
UAT
SDLC
Agile
Waterfall
Azure DevOps
Jira
Confluence

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Systems Analysis
IT Project Delivery
Stakeholder Management
Requirements Gathering
Solution Design
Process Improvement
SDLC
Agile
Waterfall
Azure DevOps
Jira
Confluence
Visio
UAT
Change Management
Vendor Management
Risk Management
Gap Analysis
User Stories
Acceptance Criteria
Process Flows
Business Rules
Automation
System Integrations
Project Planning
Cross-functional Teams
Technical Documentation
Implementation
Operational Efficiency

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