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Ardene

Third Key Holder

Ottawa, ON, Canada
Kanata, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail - we want to hear from you.

The Role

The Third Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store operations.

Responsibilities Include

In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
Ensuring outstanding service by creating a friendly environment. This includes greeting, acknowledging and re-approaching every customer, and being knowledgeable about products.
Processing purchases at the register.
Adhering to all company policies.
Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
Performing any other related duties as directed by the Store Manager.

Qualifications

Minimum 1-year retail experience
High school diploma an asset
Excellent selling and customer service abilities
Strong time management and priority-setting skills
Strong communication and interpersonal skills
Ability to delegate tasks and take ownership
Ability to lead a team in a positive and inclusive manner

Physical Requirements

Ability to stand for extended periods and climb a ladder;
Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What’s in it for you?

✓ Dynamic and friendly work environment

✓ Flexible Schedule

✓ Employee discount

✓ Upgraded eligibility for Ardene Rewards

✓ Birthday paid off

✓ Supportive and caring management team

✓ Wellness initiatives

✓ Cool contests

✓ Advancement opportunities

At Ardene, you’re more than an employee - you’re part of a fun, dynamic and energetic family.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.

Apply About employer

More about this job

Responsibilities

Oversee store operations in the absence of the Store Manager and Assistant Manager, including opening and closing, merchandising, restocking, cleanliness, customer service, and team supervision. Support management by following company policies and standards, processing purchases, and carrying out related duties.

Requirements

Requires at least one year of retail experience; a high school diploma is an asset. Candidates should have strong sales and customer service abilities, communication and time-management skills, and the ability to delegate tasks and lead a team positively.

Skills

Customer Service
Retail Sales
Visual Merchandising
Store Operations
Inventory Replenishment
Team Supervision
Leadership
Communication
Interpersonal Skills
Time Management
Task Delegation
Prioritization
Cash Register Operations
Product Knowledge
Opening and Closing Procedures

Benefits

Flexible Schedule
Employee Discount
Paid Birthday Off
Wellness Initiatives
Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Fashion Retail
Store Operations
Visual Merchandising
Marketing Directives
Stockroom Operations
Opening Procedures
Closing Procedures
Customer Service
Sales
Product Knowledge
Cash Register
Inventory Replenishment
Store Cleanliness
Team Supervision
Company Policies
Employee Manual
Task Delegation
Time Management
Priority Setting
Communication
Interpersonal Skills
Leadership
Merchandise Handling

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