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Added 13 mins ago
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Added 26 mins ago
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Job Title: RPA Business Systems Analyst (BSA)
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Ardent SoftSol Inc.

Business Analyst

Montreal, QC, Canada

Pay: $60 to $65 CAD / hour
Job type: Contract
Apply by: Oct 30, 2026
Experience: 8+ years of experience as a Business Analyst, Product Analyst, Scrum Master, or Delivery Lead supporting enterprise technology initiatives.
Posting language: English
Posted: Sep 30, 2026

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Original job description

Business Analyst Scrum Master

Montreal / Hybrid / F2F interivew is required

Contract

We are seeking an experienced Business Analyst & Scrum Master to support the delivery of a strategic enterprise platform designed to streamline business processes, workflow management, governance, reporting, and cross-functional operations within a global financial services organization.

The successful candidate will act as a bridge between business stakeholders and technology teams, driving requirement discovery, process analysis, solution definition, and Agile delivery execution. This role requires strong stakeholder management skills, a deep understanding of enterprise application delivery, and the ability to facilitate collaboration across product, architecture, engineering, operations, risk, and compliance teams.

The ideal candidate will combine business analysis expertise with Agile Scrum leadership, ensuring delivery teams remain aligned with business objectives while maintaining effective execution and continuous improvement.

About the Department

The department delivers innovative technology solutions that support critical business functions across governance, operational oversight, risk management, regulatory obligations, workflow automation, reporting, and enterprise operations.

What You'll Do in the Role

Business Analysis

Partner with business stakeholders to understand strategic objectives, operational challenges, and business requirements.

Conduct workshops, interviews, process walkthroughs, and discovery sessions to gather and document requirements.

Analyze current-state business processes and define future-state operating models.

Create business requirements documents, functional specifications, user stories, process flows, use cases, and acceptance criteria.

Identify opportunities for workflow optimization, automation, and process standardization.

Work closely with solution architects and engineering teams to ensure business requirements are translated into effective technical solutions.

Support solution design discussions and validate proposed functionality against business expectations.

Facilitate user acceptance testing, business validation, and production readiness activities.

Scrum Master Responsibilities

Facilitate Agile ceremonies, including sprint planning, daily standups, backlog refinement, retrospectives, and sprint reviews.

Support Product Owners in maintaining a prioritized backlog aligned to business priorities.

Monitor sprint progress and delivery commitments while managing risks, issues, dependencies, and impediments.

Promote Agile best practices and continuous improvement across the delivery team.

Provide transparency into delivery status, roadmap progress, and release planning.

Coordinate across multiple technology and business teams to ensure successful program execution.

Help establish delivery governance processes, metrics, and reporting mechanisms.

Drive team accountability and foster a culture of collaboration, quality, and continuous improvement.

Stakeholder Management

Serve as a trusted advisor to business, technology, and operational stakeholders.

Communicate project status, risks, dependencies, and decisions to senior management.

Manage competing priorities and facilitate alignment between business and technology teams.

Support change management activities, user communications, and adoption initiatives.

What You'll Bring to the Role

8+ years of experience as a Business Analyst, Product Analyst, Scrum Master, or Delivery Lead supporting enterprise technology initiatives.

Proven experience working on large-scale application development, workflow automation, digital transformation, or platform modernization programs.

Strong understanding of Agile methodologies including Scrum, Kanban, and Scaled Agile principles.

Extensive experience gathering, documenting, and managing business and functional requirements.

Experience creating process maps, user journeys, workflow diagrams, and business capability models.

Strong knowledge of software development lifecycle (SDLC) and Agile delivery practices.

Experience working closely with solution architects, developers, QA teams, and product owners.

Strong analytical and problem-solving capabilities with attention to detail.

Excellent written and verbal communication skills.

Ability to facilitate discussions across both technical and non-technical audiences.

Experience working within highly regulated environments such as banking, financial services, insurance, or capital markets.

Bachelor's or Master's degree in Business, Information Systems, Computer Science, Engineering, or a related field.

Preferred Qualifications

Experience supporting governance, compliance, risk, audit, legal, operational controls, or regulatory reporting functions.

Familiarity with workflow management, case management, document management, or business process automation platforms.

Experience using Jira, Confluence, Azure DevOps, or similar Agile management tools.

Knowledge of enterprise integration concepts, APIs, and data flows.

Experience with data analysis, reporting, and dashboarding tools.

Scrum Master, Agile, SAFe, CBAP, PMI-PBA, or similar professional certifications.

Experience working in global delivery environments with distributed teams.

Skills That Will Help You Excel

Outstanding stakeholder management capabilities.

Strong facilitation and workshop leadership skills.

Excellent organizational and planning abilities.

Ability to navigate ambiguity and drive clarity.

Strong influencing and negotiation skills.

Commercial and business acumen.

Data-driven decision-making mindset.

Ability to balance strategic thinking with execution focus.

Strong leadership, collaboration, and relationship-building skills.

Experience

At least 8 years of relevant experience would generally be expected to find the skills required for this role.

Ideal Candidate Profile

The ideal candidate has previously supported the delivery of enterprise platforms involving workflow management, process automation, governance, reporting, integrations, and operational oversight within a complex financial services environment, while simultaneously performing both Business Analyst and Scrum Master responsibilities in an Agile delivery model.

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More about this job

Responsibilities

Gather and analyze business requirements, document current and future processes, and work with architecture and engineering teams to define and validate enterprise platform solutions. Lead Agile ceremonies and delivery coordination, manage risks and dependencies, and align stakeholders on priorities, progress, governance, and adoption.

Requirements

Requires at least 8 years of relevant experience delivering enterprise technology initiatives, strong business analysis and Agile/Scrum expertise, and experience with large-scale application development or platform modernization. Candidates should have excellent facilitation and stakeholder skills, experience in regulated industries, and a bachelor's or master's degree in a related field.

Skills

Business Analysis
Scrum Master Leadership
Agile Delivery
Requirements Gathering
Process Analysis
Stakeholder Management
Workflow Automation
User Story Development
Backlog Management
Sprint Planning
Risk Management
User Acceptance Testing
SDLC
Jira
Confluence
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Scrum Master
Agile
Scrum
Kanban
Scaled Agile
Enterprise Platforms
Workflow Management
Workflow Automation
Process Automation
Digital Transformation
Platform Modernization
Requirements Gathering
Functional Specifications
User Stories
Process Mapping
User Journeys
Business Capability Models
SDLC
Jira
Confluence
Azure DevOps
Solution Architecture
APIs
Data Flows
Governance
Risk Management
Regulatory Reporting
Financial Services
CBAP

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