Jobs in Canada

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Added 19 mins ago
AS
Technical Lead - AI Delivery
Ardent SoftSol Inc.
Brampton, ON
- Contract
Mentor developers, analysts, and technical consultants.
Added 19 mins ago
GT
Full Stack Java Developer
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $55 to $65 CAD / hour
- Contract
…employs tens of thousands of professionals - including software developers, solutions architects, data engineers, business analysts, and technology strategists - who collaborate across…
Added 19 mins ago
IG
DevOps Engineer | Azure + GitHub Enterprise
Insight Global
Toronto, ON
- $62.86 to $68.75 CAD / hour
- Contract
Partner with developers, data engineers, architects, security teams, and other stakeholders to support end-to-end technology delivery
Added 19 mins ago
YE
Manager - Integrated Employment Services Program (IES1610)
Youth Employment Services YES
Toronto, ON
- Full-time
Provide direct supervision, coaching, and performance management to employment counsellors, job developers, and other program staff.
Added 35 mins ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Partner with Product Leads, Business Analysts, Architects, Developers, and Test Leads throughout the delivery lifecycle.
Added 35 mins ago
M
VP, Operational Risk Oversight
Manulife
Toronto, ON
- Full-time
Added 49 mins ago
ZT
Quality Assurance Engineer
Zensar Technologies
Toronto, ON
- Full-time
Performance Engineering: Identify bottlenecks in the data product lifecycle. Analyze how the system behaves under high load and work with developers to optimize performance.
Added 49 mins ago
S
Sr Content Editor (Digital Marketing)
Swoon
Toronto, ON
- Contract
You’ll be joining a team of 15 writers and editors who work in Agile marketing squads alongside designers, developers, translators and analysts. Together they create the campaigns that help…
Added 1 hour ago
Business Intelligence Analyst, Google Cloud Support
Google
Waterloo, ON
…and analytics, you will collaborate with other BI analysts, developers, and program managers to design metrics, automate workflows, and create advanced Looker dashboards with AI enablement…
Added 1 hour ago
Solution Architect III, Platform, FSI, Google Cloud
Google
Toronto, ON
…leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted…
Added 1 hour ago
Platform Solution Architect III, Google Cloud
Google
Calgary, AB · Vancouver, BC
…hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology…
Added 1 hour ago
HO
Full-Stack Developer (Digital Product Developer)
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
Full-Stack Developers contribute to the design, development, integration, and maintenance of modern digital products and services. Working alongside experienced developers and…
Added 1 hour ago
HO
Intermediate Full-Stack Developer (Intermediate Digital Product Developer)
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
Intermediate Full-Stack Developers play a key role in the delivery and evolution of digital products and services that support the parliamentary community. They are responsible for…
Added 1 hour ago
HO
Senior Full-Stack Developer (Senior Digital Product Developer)
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
Senior Full-Stack Developers are responsible for the design, development, integration, and continuous improvement of modern digital products and services. Working as full-stack developers,…
Added 1 hour ago
N
Solutions Architect
NULogic
Canada
- Contract
Act as the primary bridge between business stakeholders, functional teams, developers, integration teams, and enterprise architecture.
Added 1 hour ago
TR
Dynamics CRM Developer
Tenth Revolution Group
Ottawa, ON
- Full-time
Collaborate with business analysts, stakeholders, developers, and external vendors to deliver business solutions.
Added 1 hour ago
HO
Senior Full-Stack Developer (Senior Digital Product Developer)
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
Senior Full-Stack Developers are responsible for the design, development, integration, and continuous improvement of modern digital products and services. Working as full-stack developers,…
Added 1 hour ago
AI
QA Functional Tester- AEM, CMS
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Kitchener, ON
- Full-time
Collaborate with developers, business analysts, product owners, and stakeholders to resolve defects and clarify requirements.
Added 1 hour ago
HO
Full-Stack Developer (Digital Product Developer)
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
Full-Stack Developers contribute to the design, development, integration, and maintenance of modern digital products and services. Working alongside experienced developers and…
Added 1 hour ago
HO
Intermediate Full-Stack Developer (Intermediate Digital Product Developer)
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
Intermediate Full-Stack Developers play a key role in the delivery and evolution of digital products and services that support the parliamentary community. They are responsible for…
Added 1 hour ago
Senior Data Platform Engineer
The Canada Life Assurance Company
London, ON · Toronto, ON
…collaborate cross-functionally with Product Owners as well as developers, quality assurance, governance & support experts in Toronto and other offices. In this role, you will be part of an…
Added 2 hours ago
V
IT Manager / Gestionnaire TI
Vention
Montreal, QC
- Full-time
Experience deploying and enabling AI utilization for non-developers
Added 2 hours ago
PD
Amazon Marketplace Specialist
Pilothouse Digital
Remote, Canada
- Full-time
- Remote
Alongside our team of 180+ members spanning Media Buyers, Copywriters, Content Managers, Landing Page Developers, Content Creators, Email & SMS Coordinators, CGC & Influencer Managers, we…
Added 3 hours ago
DI
Director of Qualitative Research
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…led by a team of over 250 strategists, insights consultants, developers, and data scientists. We work for a global client base out of offices in Toronto, Chicago, London, and…
Added 3 hours ago
Field Sales Representative, Enterprise Greenfield, Google Cloud
Google
Toronto, ON
…hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology…

Ardent SoftSol Inc.

Production Support Analyst

Toronto, ON, Canada

$50 to $54 CAD / hour · Contract

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Job details

Pay: $50 to $54 CAD / hour
Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

This job posting is for an existing, active vacancy and we are looking to hire Production Support Analyst- Akamai at Toronto/ Brampton, ON specialized in Akamai/CDN, modern web delivery, cloud gateways, and web application security - especially with hands-on Akamai property configuration, Cloudlets, WAF tuning, NGINX/Apache reverse proxying, and basic AWS/Azure gateway knowledge.

What you will be doing:

Troubleshooting network, application and system issues to resolution and isolating problems using system logs and other tools
Design Akamai cloud-based solutions for the delivery and storage of web applications, sites and many environments
Coordinate with DevOps, CloudOps, developers and support staff to help resolve issues and clarify requirements.
Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions.
Managing vendors, including tracking hardware/software issues and driving vendors to resolve issues.
Following ITIL processes and procedures as it relates to incident management, change management and problem management.
Work independently to efficiently and effectively resolve customer and client issues and support team members to meet or exceed required SLA’s.
Manage security across the environment including user administration across various applications
Manage service requests related to domains, DNS and URL redirects.
Provide initial incident management, follow-up and root cause reporting
Document technical information, notes, user guides, etc. for internal or client use.
Delivery of cross-training to other team members where required
Subject to on-call on a rotational basis.

What you have:

Strong Confluence and Jira support experience.
Technologies include: Akamai NetStorage; AWS; Azure Gateways; NGINX; Apache; AngularJS and much more
Implement and maintain Akamai website/application delivery configurations and Akamai NetStorage, including custom caching, routing, web performance and custom rules/modules.
Akamai Delivery Configurations include modules like: Adaptive Image Compression, Content Targeting/EdgeScape, Device Characterization, Edge Redirector Cloudlet, Enhanced Secure Delivery, Forward Rewrite Cloudlet, Front End Optimization, HTTP/2, Image Manager, Mobile Detection & Redirect, Real User Monitoring, Site Failover, SiteShield, Variable Support, Visitor Prioritization Cloudlet, Web Application Firewall (WAF), and more.
Previous experience as Webmaster and/or Akamai support is a plus.
Deep understanding of SSL Certificates and DNS management.
Understanding of Security products include: Site Shield, Kona Site Defender, Web Application Firewall (WAF), Prolexic, BOT Manager, and Security Monitor.
Experience managing web platforms (Heroku PaaS, etc.)
Knowledge of media players and understanding of streaming will be an advantage
Must have a strong written and oral communications skills and the ability to communicate with all levels of users/management
Strong organization skills, interpersonal skills and significant attention to details
Well-developed analytical and problem-solving skills in order to identify problems determine possible solutions and select the appropriate action.
Ability to effectively prioritize, make decisions, solve problems and execute tasks in a high-pressure environment
Ability to work independently and within a team on multiple simultaneous tasks within a challenging fast paced customer-oriented environment.
Experience supporting mobile (iPad, iPhone, Android) applications.

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More about this job

Responsibilities

Troubleshoot production network, application, and system issues; monitor performance, identify root causes, and resolve incidents while following ITIL processes and meeting service-level agreements. Configure and maintain Akamai web delivery and security services, manage domains and DNS requests, coordinate with technical teams and vendors, and document solutions and procedures.

Requirements

The role calls for hands-on experience with Akamai delivery configurations, NetStorage, Cloudlets, WAF, DNS and SSL, along with knowledge of AWS or Azure gateways and NGINX or Apache. Candidates should have strong analytical, communication, organizational, and prioritization skills, experience supporting mobile applications, and the ability to work independently and collaboratively in a fast-paced environment.

Skills

Akamai Configuration
Content Delivery Networks
Web Application Security
Cloud Gateways
AWS
Azure
NGINX
Apache
DNS Management
SSL Certificates
Web Application Firewall
Incident Management
Root Cause Analysis
Jira
Confluence
Mobile Application Support

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Cloudlets
Web Application Firewall
Kona Site Defender
SiteShield
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
AngularJS
DNS
SSL Certificates
HTTP/2
Adaptive Image Compression
EdgeScape
Image Manager
Real User Monitoring
Site Failover
Heroku
Jira
Confluence
ITIL
Incident Management
Change Management
Problem Management

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