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Added 12 mins ago
S
Gestionnaire principal.e, Processus et produit // Senior Manager, Process & Product
SSENSE
Montreal, QC
- Full-time
…combinant l’humain et l’IA, tout en guidant ses pairs vers des applications éthiques de l’intelligence…
Added 12 mins ago
SQ
Bilingual Financial Service Consultant- Insurance
Sunlife Québec
Montreal, QC
- Full-time
Reporting to the Sales Manager, Client Solutions you will:
Added 12 mins ago
SM
IT System Administrator
Swish Maintenance Limited
Peterborough, ON
- Full-time
Added 12 mins ago
BG
Service Writer
Brandt Group of Companies
AB · Edmonton, AB
- Full-time
The Service Writer is responsible or assisting the Service Manager in maintaining accurate and on-time reports and records in relation to the Service Department’s operation.
Added 12 mins ago
BG
Foreman Service
Brandt Group of Companies
Winnipeg, MB
- Full-time
…also responsible for making recommendations to the Service Manager regarding technician skills, performance, and training…
Added 28 mins ago
DC
PRODUCTION & FACILITIES MANAGER
D. Crupi & Sons Limited
ON · Ontario, Canada
- Full-time
Reporting to the General Manager, the Production and Facilities Manager is responsible for managing and planning all aggregate operations activities of various site locations.
Added 28 mins ago
PH
Food Service Worker, Patient Food Services, C&W
Provincial Health Services Authority
Vancouver, BC
- Part-time
…standard portion control, escalating to Cook, Supervisor, and/or Manager…
Added 28 mins ago
SQ
Bilingual Financial Service Consultant- Insurance
Sunlife Québec
Montreal, QC
- Full-time
Reporting to the Sales Manager, Client Solutions you will:
Added 28 mins ago
Q
FY27 Intern - AI Software Engineering Co-op - Canada (4 months)
Qualcomm
Toronto, ON
- Full-time
We are looking for a motivated Software Engineering & AI Co-op student to build full-stack applications, AI-powered tools, and automation for ASIC design flow. We’re looking for someone who…
Added 43 mins ago
Clinical Therapist - Spryfield Community - Mental Health & Addictions
Nova Scotia Health and IWK Health
Halifax, NS
…Mental Health and Addictions. Reporting to the Health Services Manager, the Clinical Therapist provides assessment and planning, treatment and intervention, and crisis management for…
Added 1 hour ago
NB
Senior Manager Commercial Credit Risk
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Manager Commercial Credit Risk at
Added 1 hour ago
HH
Saint John Registered Nurse Class A (RNCA) PCN 1254644
Horizon Health Network
Saint John, NB
- Part-time
Added 1 hour ago
S
Sr. Staff Technical Program Manager - Payments (Canada )
Shopify
Canada
- Full-time
…Just do us a favor and try not to submit more than one or two applications. Only submit additional applications if you really match the criteria for multiple…
Added 1 hour ago
CM
Therapy Support Navigator
CASA Mental Health
Red Deer, AB
- Full-time
Reporting to the Clinical Manager and Program Supervisor, the Therapy Support Navigator works closely with the Mental Health Therapist in the Classrooms care team to support screening, case…
Added 1 hour ago
GL
Branch Manager
goeasy Ltd.
Grande Prairie, AB
- Full-time
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
Added 1 hour ago
R
Assistant Resident Manager
Realstar
Cornwall, ON
- Full-time
We are currently seeking an Assistant Resident Manager to live and work at one of our properties in Cornwall. This position would require you to live on-site and work four weekdays each…
Added 1 hour ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Vancouver, BC
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 1 hour ago
RP
Pharmacy Client Engagement Representative
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $46,398 to $50,000 CAD / year
- Full-time
Reporting to Manager, Pharmacy Patient Contact Centre, the Pharmacy Client Engagement Representative will be responsible for contacting and engaging Rexall pharmacy clients, client’s…
Added 1 hour ago
SC
Manager, Media planning
Starcom Canada
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
As a Planning Manager at Spark, you will oversee a team of media professionals in developing ideas and activations that drive human connections. You will lead the team in pursuing…
Added 1 hour ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Calgary, AB
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 1 hour ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
AB · Edmonton, AB
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 1 hour ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Vancouver, BC
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 1 hour ago
GL
Store Manager
goeasy Ltd.
AB · Edmonton, AB
- Full-time
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Added 1 hour ago
JC
Assistant Manager
JYSK Canada
Pitt Meadows, BC
- $42,000 to $45,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 1 hour ago
SC
Media Planning, Manager
Starcom Canada
Toronto, ON
- Full-time
As a Planning Manager at Starcom, you will oversee a team of media professionals in developing ideas and activations that drive human connections. You will lead the team in pursuing…

Ardent SoftSol Inc.

Production Support Analyst

Toronto, ON, Canada

$50 to $54 CAD / hour · Contract

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Job details

Pay: $50 to $54 CAD / hour
Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

This job posting is for an existing, active vacancy and we are looking to hire Production Support Analyst- Akamai at Toronto/ Brampton, ON specialized in Akamai/CDN, modern web delivery, cloud gateways, and web application security - especially with hands-on Akamai property configuration, Cloudlets, WAF tuning, NGINX/Apache reverse proxying, and basic AWS/Azure gateway knowledge.

What you will be doing:

Troubleshooting network, application and system issues to resolution and isolating problems using system logs and other tools
Design Akamai cloud-based solutions for the delivery and storage of web applications, sites and many environments
Coordinate with DevOps, CloudOps, developers and support staff to help resolve issues and clarify requirements.
Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions.
Managing vendors, including tracking hardware/software issues and driving vendors to resolve issues.
Following ITIL processes and procedures as it relates to incident management, change management and problem management.
Work independently to efficiently and effectively resolve customer and client issues and support team members to meet or exceed required SLA’s.
Manage security across the environment including user administration across various applications
Manage service requests related to domains, DNS and URL redirects.
Provide initial incident management, follow-up and root cause reporting
Document technical information, notes, user guides, etc. for internal or client use.
Delivery of cross-training to other team members where required
Subject to on-call on a rotational basis.

What you have:

Strong Confluence and Jira support experience.
Technologies include: Akamai NetStorage; AWS; Azure Gateways; NGINX; Apache; AngularJS and much more
Implement and maintain Akamai website/application delivery configurations and Akamai NetStorage, including custom caching, routing, web performance and custom rules/modules.
Akamai Delivery Configurations include modules like: Adaptive Image Compression, Content Targeting/EdgeScape, Device Characterization, Edge Redirector Cloudlet, Enhanced Secure Delivery, Forward Rewrite Cloudlet, Front End Optimization, HTTP/2, Image Manager, Mobile Detection & Redirect, Real User Monitoring, Site Failover, SiteShield, Variable Support, Visitor Prioritization Cloudlet, Web Application Firewall (WAF), and more.
Previous experience as Webmaster and/or Akamai support is a plus.
Deep understanding of SSL Certificates and DNS management.
Understanding of Security products include: Site Shield, Kona Site Defender, Web Application Firewall (WAF), Prolexic, BOT Manager, and Security Monitor.
Experience managing web platforms (Heroku PaaS, etc.)
Knowledge of media players and understanding of streaming will be an advantage
Must have a strong written and oral communications skills and the ability to communicate with all levels of users/management
Strong organization skills, interpersonal skills and significant attention to details
Well-developed analytical and problem-solving skills in order to identify problems determine possible solutions and select the appropriate action.
Ability to effectively prioritize, make decisions, solve problems and execute tasks in a high-pressure environment
Ability to work independently and within a team on multiple simultaneous tasks within a challenging fast paced customer-oriented environment.
Experience supporting mobile (iPad, iPhone, Android) applications.

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More about this job

Responsibilities

Troubleshoot production network, application, and system issues; monitor performance, identify root causes, and resolve incidents while following ITIL processes and meeting service-level agreements. Configure and maintain Akamai web delivery and security services, manage domains and DNS requests, coordinate with technical teams and vendors, and document solutions and procedures.

Requirements

The role calls for hands-on experience with Akamai delivery configurations, NetStorage, Cloudlets, WAF, DNS and SSL, along with knowledge of AWS or Azure gateways and NGINX or Apache. Candidates should have strong analytical, communication, organizational, and prioritization skills, experience supporting mobile applications, and the ability to work independently and collaboratively in a fast-paced environment.

Skills

Akamai Configuration
Content Delivery Networks
Web Application Security
Cloud Gateways
AWS
Azure
NGINX
Apache
DNS Management
SSL Certificates
Web Application Firewall
Incident Management
Root Cause Analysis
Jira
Confluence
Mobile Application Support

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Cloudlets
Web Application Firewall
Kona Site Defender
SiteShield
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
AngularJS
DNS
SSL Certificates
HTTP/2
Adaptive Image Compression
EdgeScape
Image Manager
Real User Monitoring
Site Failover
Heroku
Jira
Confluence
ITIL
Incident Management
Change Management
Problem Management

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