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Added 1 min ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Provide guidance to scheduling staff and Hospital leaders on master schedules, rotations, staffing requirements, scheduling practices, and system functionality.
Added 3 mins ago
R
Network Operations Analyst
RBC
Toronto, ON
- Full-time
Monitor network and system performance using various monitoring tools and software
Added 17 mins ago
AA
Chef/Cheffe de Projets, Contrôle des Matières / Project Manager , Material Control
Airbus Aircraft
Montreal, QC
- Full-time
Vous avez un diplôme universitaire en Génie Industriel, Administration des Affaires, Gestion des opérations et/ou de la Logistique ou toute autre expérience équivalente;
Added 17 mins ago
CR
Manager HCM Applications Support
Chartwell Retirement Residences
Mississauga, ON
- Full-time
…recurring issues are addressed through root cause analysis, and system operations remain aligned with business needs and compliance…
Added 17 mins ago
B
General Repair Technician III
BGIS
Ottawa, ON
- Full-time
Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
Added 17 mins ago
UW
Coordinator, Impact & Granting
United Way British Columbia
Burnaby, BC
- $82,082 CAD / year
- Full-time
…Director, Community Impact & Investment, you will lead grant administration, data management, and reporting processes for Community Impact Initiatives, helping to ensure funding programs…
Added 17 mins ago
TC
Linux System Administrator
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced Linux System Administrator with strong expertise in Linux infrastructure administration, automation using Ansible, and working knowledge of IBM WebSphere…
Added 17 mins ago
W
Epic Caboodle System Administrator / Realm Analyst
W3Global
Canada
- Full-time
Support Caboodle system administration activities, including environment maintenance, system monitoring, and troubleshooting.
Added 17 mins ago
L
Client Operations Specialist
Leads.io
Toronto, ON
- $50,000 to $57,500 CAD / year
- Full-time
Added 17 mins ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
▪ Assist the National Director-Operations in the administration of portfolio service contracts; preparation of tender and standard service
Added 17 mins ago
BH
Department Head – Technological Education (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
The Department Head will be responsible to the school administration as a member of the school leadership team. It is the responsibility of the department head to provide leadership and…
Added 17 mins ago
BH
Department Head – Guidance (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
The Department Head will be responsible to the school administration as a member of the school leadership team. It is the responsibility of the department head to provide leadership and…
Added 17 mins ago
CR
Cage-Wash Operator - day shift
Charles River Laboratories
QC · Fleurimont, QC
- Full-time
Transportation: Easily accessible using Sherbrooke’s public transit system. Free parking. Electric vehicle charging station;
Added 17 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration frameworks, ensuring the reliability, scalability, and security of…
Added 18 mins ago
V
Analyst II, IT
Vale
Canada
- Full-time
College diploma or university degree in Information Technology, Computer Science, Information Systems, Business Administration, Project Management, Engineering, or related discipline.
Added 18 mins ago
M
Senior CyberArk Security Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Perform root-cause analysis across application, identity, operating system, network and infrastructure layers, driving issues through investigation, remediation, testing and permanent…
Added 32 mins ago
PT
IT Support Technician (#068-AO)
Pembina Trails School Division
Winnipeg, MB
- Full-time
Installs, maintains, troubleshoots, and repairs diverse system and application software.
Added 32 mins ago
S
Programmer Analyst II – Community and Connected Care
SereneAid
Fredericton, NB
- Full-time
Develop and maintain PowerShell scripts to automate operational tasks, support application administration and improve system efficiency.
Added 32 mins ago
TT
Contract Administrator (13884)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $80,353 to $100,445.8 CAD / year
- Full-time
Your role will include supporting the administration of contract changes, amendments, and payments; maintaining contract records and documentation within the Contract Management System; and…
Added 32 mins ago
VS
Receptionist (2026-10991)
Verve Senior Living
Toronto, ON · North York, ON
- Other
Has proven typing and general office administration skills.
Added 32 mins ago
IG
Senior IT Business Analyst
Insight Global
Mirabel, QC
- Full-time
…particularly within Time Management/Time Evaluation, Personnel Administration, Organizational Management, CATS, and…
Added 32 mins ago
IG
MEP Project Manager
Insight Global
Toronto, ON · Etobicoke, ON
- Contract
…Contractor to drive timely corrective action. Cost & Contract Administration • Review monthly payment applications submitted by the General Contractor and subcontractors. • Support the…
Added 32 mins ago
MI
Associate Director, Business Data Office, Client Data Team
MUFG Investor Services
Halifax, NS
- Full-time
…them operate with confidence and scale. We bring together fund administration, banking, and operational expertise to solve complex challenges across the alternatives…
Added 32 mins ago
UT
Senior Business Analyst # 26-27442
US Tech Solutions
St. John's, NL · Greater St. John's Metropolitan Area
- $70 to $80 USD / hour
- Contract
…modernization project focused on improving business processes, system functionality, and digital service delivery. The successful candidate will work closely with business stakeholders,…
Added 32 mins ago
T
Service Desk - System & Security Tier 2
TEEMA
Calgary, AB
- Full-time
Daily working knowledge of Microsoft 365 administration

Ardent SoftSol Inc.

Production Support Analyst

Toronto, ON, Canada

$50 to $54 CAD / hour · Contract

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Job details

Pay: $50 to $54 CAD / hour
Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

This job posting is for an existing, active vacancy and we are looking to hire Production Support Analyst- Akamai at Toronto/ Brampton, ON specialized in Akamai/CDN, modern web delivery, cloud gateways, and web application security - especially with hands-on Akamai property configuration, Cloudlets, WAF tuning, NGINX/Apache reverse proxying, and basic AWS/Azure gateway knowledge.

What you will be doing:

Troubleshooting network, application and system issues to resolution and isolating problems using system logs and other tools
Design Akamai cloud-based solutions for the delivery and storage of web applications, sites and many environments
Coordinate with DevOps, CloudOps, developers and support staff to help resolve issues and clarify requirements.
Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions.
Managing vendors, including tracking hardware/software issues and driving vendors to resolve issues.
Following ITIL processes and procedures as it relates to incident management, change management and problem management.
Work independently to efficiently and effectively resolve customer and client issues and support team members to meet or exceed required SLA’s.
Manage security across the environment including user administration across various applications
Manage service requests related to domains, DNS and URL redirects.
Provide initial incident management, follow-up and root cause reporting
Document technical information, notes, user guides, etc. for internal or client use.
Delivery of cross-training to other team members where required
Subject to on-call on a rotational basis.

What you have:

Strong Confluence and Jira support experience.
Technologies include: Akamai NetStorage; AWS; Azure Gateways; NGINX; Apache; AngularJS and much more
Implement and maintain Akamai website/application delivery configurations and Akamai NetStorage, including custom caching, routing, web performance and custom rules/modules.
Akamai Delivery Configurations include modules like: Adaptive Image Compression, Content Targeting/EdgeScape, Device Characterization, Edge Redirector Cloudlet, Enhanced Secure Delivery, Forward Rewrite Cloudlet, Front End Optimization, HTTP/2, Image Manager, Mobile Detection & Redirect, Real User Monitoring, Site Failover, SiteShield, Variable Support, Visitor Prioritization Cloudlet, Web Application Firewall (WAF), and more.
Previous experience as Webmaster and/or Akamai support is a plus.
Deep understanding of SSL Certificates and DNS management.
Understanding of Security products include: Site Shield, Kona Site Defender, Web Application Firewall (WAF), Prolexic, BOT Manager, and Security Monitor.
Experience managing web platforms (Heroku PaaS, etc.)
Knowledge of media players and understanding of streaming will be an advantage
Must have a strong written and oral communications skills and the ability to communicate with all levels of users/management
Strong organization skills, interpersonal skills and significant attention to details
Well-developed analytical and problem-solving skills in order to identify problems determine possible solutions and select the appropriate action.
Ability to effectively prioritize, make decisions, solve problems and execute tasks in a high-pressure environment
Ability to work independently and within a team on multiple simultaneous tasks within a challenging fast paced customer-oriented environment.
Experience supporting mobile (iPad, iPhone, Android) applications.

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More about this job

Responsibilities

Troubleshoot production network, application, and system issues; monitor performance, identify root causes, and resolve incidents while following ITIL processes and meeting service-level agreements. Configure and maintain Akamai web delivery and security services, manage domains and DNS requests, coordinate with technical teams and vendors, and document solutions and procedures.

Requirements

The role calls for hands-on experience with Akamai delivery configurations, NetStorage, Cloudlets, WAF, DNS and SSL, along with knowledge of AWS or Azure gateways and NGINX or Apache. Candidates should have strong analytical, communication, organizational, and prioritization skills, experience supporting mobile applications, and the ability to work independently and collaboratively in a fast-paced environment.

Skills

Akamai Configuration
Content Delivery Networks
Web Application Security
Cloud Gateways
AWS
Azure
NGINX
Apache
DNS Management
SSL Certificates
Web Application Firewall
Incident Management
Root Cause Analysis
Jira
Confluence
Mobile Application Support

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Cloudlets
Web Application Firewall
Kona Site Defender
SiteShield
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
AngularJS
DNS
SSL Certificates
HTTP/2
Adaptive Image Compression
EdgeScape
Image Manager
Real User Monitoring
Site Failover
Heroku
Jira
Confluence
ITIL
Incident Management
Change Management
Problem Management

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