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Added 5 mins ago
RU
Shift Manager
Ricoh USA, Inc.
Toronto, ON
- Full-time
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ML
Maintenance Stockroom Controller
Maple Leaf Foods Inc
Port Perry, ON
- $47,000 to $69,000 CAD / year
- Full-time
…Maintenance Stock room. The incumbent will report to the Maintenance Manager. The incumbent will be responsible for ensuring that parts and supplies are ordered, received, and issued for…
Added 5 mins ago
ES
Analyste d’affaires - Business Analyst - Montréal
Equans Services Canada & US
Montreal, QC
- Full-time
Reporting to the Commercial Finance Manager, the analyst will provide financial and operational analysis for a portfolio of complex operational contracts across Canada and the US. The role…
Added 5 mins ago
CL
Service Coordinator (Temporary position)
Comairco, LLC
Laval, QC
- Full-time
Reporting to the Assistant Service Manager, the Service Coordinator will be responsible for:
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Multimedia Designer
Altis
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
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Change Manager
Aplin
AB · Edmonton, AB
- Contract
Our client is looking for a Change Manager to join their eService Tech project as we move into the next phase of the rollout across operations.
Added 5 mins ago
CO
Senior Project Landscape Architect / Project Manager
City of Kelowna
Kelowna, BC
- Full-time
…projects and will supervise junior staff and assist the Department Manager with staff mentoring and performance evaluations. The position will oversee the selection of consultants, manage…
Added 5 mins ago
FC
Coordonnateur en gestion documentaire de projets/Project Document Management Coordinator
FoxBravo Consulting Inc.
Montreal, QC
- Full-time
…engineering and construction projects. Working with the Project Manager, technical teams, clients, vendors and contractors, you will help maintain document quality, accessibility and…
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ET
AEM Tester
Envision Technology Solutions
Kitchener, ON
- Contract
We are seeking an experienced AEM Tester to support testing activities for Adobe Experience Manager (AEM) applications. The ideal candidate will be responsible for validating CMS…
Added 5 mins ago
AI
AEM Tester
Apptoza Inc.
Kitchener, ON
- Contract
We are seeking an experienced AEM Tester to support testing activities for Adobe Experience Manager (AEM) applications. The ideal candidate will be responsible for validating CMS…
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JG
AEM Tester
J&M Group
Toronto, ON
- Full-time
We are seeking an experienced AEM Tester to support testing activities for Adobe Experience Manager (AEM) applications.
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AI
AEM CMS Tester
Apptoza Inc.
Kitchener, ON
- Contract
Analyze business and functional requirements for Adobe Experience Manager (AEM) applications and translate them into test scenarios and test cases.
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GO
Plumber/Oil Burner Mechanic
Government of Northwest Territories
Inuvik, NT
- $88,413 to $105,593 CAD / year
- Full-time
Reporting to the Manager, Maintenance Programs, you will inspect, maintain and repair plumbing, heating and related mechanical systems in Housing NWT properties. The role combines hands-on…
Added 5 mins ago
GO
Registered Midwife
Government of Northwest Territories
Inuvik, NT
- $121,641 to $145,295 CAD / year
- Full-time
Reporting to the Regional Manager of Primary Care, you will serve as the primary care provider for a caseload of maternity clients, providing prenatal, intrapartum, postpartum and newborn…
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Technical Program Manager
Sanmina
Ottawa, ON
- Full-time
We are looking for an experienced Technical Program Manager to join the multidisciplinary development team to support the design, development and transfer to manufacturing of advanced…
Added 5 mins ago
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Global Mining Practice Business Development Leader
HDR
Ottawa, ON
- Full-time
Serve as Client Manager for selected strategic accounts, maintaining executive-level relationships and a current understanding of each client’s organization, assets, priorities and upcoming…
Added 5 mins ago
RC
Technology M&A Due Diligence Manager
RSM Canada
Toronto, ON
- Full-time
RSM is seeking an Technology M&A Due Diligence Manager to join the Deal Services (DS) practice. This is an exciting opportunity to join an established, nationally award-winning practice…
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Technical Program Manager
Sanmina
Ottawa, ON
- Full-time
…families. We are looking for an experienced Technical Program Manager, with a strong multidisciplinary background in product design and development projects, of advanced…
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Community Associate
Regus
Ottawa, ON
- Full-time
Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then…
Added 5 mins ago
TU
Sales Attendant (Year-Round)
The University of British Columbia
Kelowna, BC
- $3,470 CAD / month
- Full-time
Under the direction of the Food Services Manager, the Sale Attendant provides exceptional customer service to all clients of UBCO Food Services. This could include serving customers, taking…
Added 5 mins ago
KC
Vice-President (Sr. Manager), Corporate Finance
KPMG Canada
Toronto, ON
- Full-time
…the skills and drive to make a real difference. As a Senior Manager, Debt Advisory you will work as part of a collaborative team to help our clients solve some of their most difficult…
Added 5 mins ago
BH
Property Representative 2 (Indigenous Land Services)
BC Hydro
Vancouver, BC
- $104,800 to $112,800 CAD / year
- Full-time
Acts as a project manager or work package manager for capital projects and/or construction of non electric plant and corporate facilities by: preparing project estimates; organizing and;…
Added 5 mins ago
TH
SUPERVISEUR 42/78/30
The Home Depot Canada
Lethbridge, AB
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 5 mins ago
TH
Department Supervisor Full-Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 5 mins ago
DH
Housekeeping Manager
Delta Hotels and Resorts®
Sault Ste. Marie, ON
- Full-time

Ardent SoftSol Inc.

Production Support Analyst

Toronto, ON, Canada

$50 to $54 CAD / hour · Contract

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Job details

Pay: $50 to $54 CAD / hour
Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

This job posting is for an existing, active vacancy and we are looking to hire Production Support Analyst- Akamai at Toronto/ Brampton, ON specialized in Akamai/CDN, modern web delivery, cloud gateways, and web application security - especially with hands-on Akamai property configuration, Cloudlets, WAF tuning, NGINX/Apache reverse proxying, and basic AWS/Azure gateway knowledge.

What you will be doing:

Troubleshooting network, application and system issues to resolution and isolating problems using system logs and other tools
Design Akamai cloud-based solutions for the delivery and storage of web applications, sites and many environments
Coordinate with DevOps, CloudOps, developers and support staff to help resolve issues and clarify requirements.
Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions.
Managing vendors, including tracking hardware/software issues and driving vendors to resolve issues.
Following ITIL processes and procedures as it relates to incident management, change management and problem management.
Work independently to efficiently and effectively resolve customer and client issues and support team members to meet or exceed required SLA’s.
Manage security across the environment including user administration across various applications
Manage service requests related to domains, DNS and URL redirects.
Provide initial incident management, follow-up and root cause reporting
Document technical information, notes, user guides, etc. for internal or client use.
Delivery of cross-training to other team members where required
Subject to on-call on a rotational basis.

What you have:

Strong Confluence and Jira support experience.
Technologies include: Akamai NetStorage; AWS; Azure Gateways; NGINX; Apache; AngularJS and much more
Implement and maintain Akamai website/application delivery configurations and Akamai NetStorage, including custom caching, routing, web performance and custom rules/modules.
Akamai Delivery Configurations include modules like: Adaptive Image Compression, Content Targeting/EdgeScape, Device Characterization, Edge Redirector Cloudlet, Enhanced Secure Delivery, Forward Rewrite Cloudlet, Front End Optimization, HTTP/2, Image Manager, Mobile Detection & Redirect, Real User Monitoring, Site Failover, SiteShield, Variable Support, Visitor Prioritization Cloudlet, Web Application Firewall (WAF), and more.
Previous experience as Webmaster and/or Akamai support is a plus.
Deep understanding of SSL Certificates and DNS management.
Understanding of Security products include: Site Shield, Kona Site Defender, Web Application Firewall (WAF), Prolexic, BOT Manager, and Security Monitor.
Experience managing web platforms (Heroku PaaS, etc.)
Knowledge of media players and understanding of streaming will be an advantage
Must have a strong written and oral communications skills and the ability to communicate with all levels of users/management
Strong organization skills, interpersonal skills and significant attention to details
Well-developed analytical and problem-solving skills in order to identify problems determine possible solutions and select the appropriate action.
Ability to effectively prioritize, make decisions, solve problems and execute tasks in a high-pressure environment
Ability to work independently and within a team on multiple simultaneous tasks within a challenging fast paced customer-oriented environment.
Experience supporting mobile (iPad, iPhone, Android) applications.

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More about this job

Responsibilities

Troubleshoot production network, application, and system issues; monitor performance, identify root causes, and resolve incidents while following ITIL processes and meeting service-level agreements. Configure and maintain Akamai web delivery and security services, manage domains and DNS requests, coordinate with technical teams and vendors, and document solutions and procedures.

Requirements

The role calls for hands-on experience with Akamai delivery configurations, NetStorage, Cloudlets, WAF, DNS and SSL, along with knowledge of AWS or Azure gateways and NGINX or Apache. Candidates should have strong analytical, communication, organizational, and prioritization skills, experience supporting mobile applications, and the ability to work independently and collaboratively in a fast-paced environment.

Skills

Akamai Configuration
Content Delivery Networks
Web Application Security
Cloud Gateways
AWS
Azure
NGINX
Apache
DNS Management
SSL Certificates
Web Application Firewall
Incident Management
Root Cause Analysis
Jira
Confluence
Mobile Application Support

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Cloudlets
Web Application Firewall
Kona Site Defender
SiteShield
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
AngularJS
DNS
SSL Certificates
HTTP/2
Adaptive Image Compression
EdgeScape
Image Manager
Real User Monitoring
Site Failover
Heroku
Jira
Confluence
ITIL
Incident Management
Change Management
Problem Management

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