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Added 14 mins ago
MC
Coordonnateur(trice) exécutif et administratif / Executive & Administrative Coordinator
Merck Canada
Kirkland, QC
- Full-time
Ce rôle administratif combine le soutien à la direction, la coordination des activités du service et l’amélioration continue. Bien qu’une organisation irréprochable et le souci du détail…
Added 14 mins ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Montreal, QC
- Full-time
Assists in administration of the Mutual Fund Dealer Continuing Members Only system.
Added 14 mins ago
ES
Analyste d’affaires - Business Analyst - Montréal
Equans Services Canada & US
Montreal, QC
- Full-time
Bachelor’s degree in Business Administration (B.B.A.) with a specialization in accounting or equivalent
Added 14 mins ago
S
Coordonnateur(trice) des opérations, gestion des commandes // Operations Coordinator, Order Management
SharkNinja
Montreal, QC
- Full-time
Assurer la relève au besoin et effectuer des transferts de dossiers clairs afin de maintenir la continuité du service.
Added 14 mins ago
AS
Logistics Coordinator
ATCO Structures
QC · Laprairie, QC
- Full-time
…inventory counts and reconciliation, fielding and documenting service calls, management of transportation vendor capacity, as well as other administrative duties. This is a full time…
Added 14 mins ago
BH
Property Representative 2 (Indigenous Land Services)
BC Hydro
Vancouver, BC
- $104,800 to $112,800 CAD / year
- Full-time
…landlord/tenant disputes; preparing and managing budgets and service contracts; representing BC Hydro in related disputes and legal…
Added 14 mins ago
DH
Housekeeping Manager
Delta Hotels and Resorts®
Sault Ste. Marie, ON
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Added 14 mins ago
CR
Research Scientist II - Inhalation
Charles River Laboratories
Montreal, QC
- Full-time
Oversee and coordinate all aspects of study procedures, whether conducted within the department or in collaboration with external service groups;
Added 14 mins ago
LH
Program Support Worker
Lookout Housing and Health
Surrey, BC
- Internship
…disabilities of the guests. This position deals with the public, other service agencies and professionals involved in the Resource of the…
Added 14 mins ago
Pharmacist
CareRx
Burnaby, BC
…but not limited to: verifying safe and appropriate medication administration, assessing and dispensing critical medications, rapidly responding to palliative care prescriptions and…
Added 14 mins ago
BP
Vehicle and Transport Coordinator
Broadstreet Properties LTD
Campbell River, BC
- Full-time
The role includes scheduling and coordinating vehicle maintenance and repairs, taking vehicles to and from service providers, keeping maintenance records, and handling regular washing,…
Added 14 mins ago
Departmental Assistant, Civil, Geological and Environmental Engineering
University of Saskatchewan
Saskatoon, SK
Build collaborative relationships with faculty, staff, students, industry representatives, and external organizations to support teaching, research, and service objectives.
Added 29 mins ago
G
Client Solutions Manager
Gallagher
Calgary, AB
- Temporary
The successful candidate will act as the primary service lead, partnering with the Producer and internal Marketing Team to deliver an exceptional client experience while supporting…
Added 29 mins ago
FH
Business Support Assistant
Fraser Health
Surrey, BC
- Full-time
Bring your positive energy and commitment to excellent customer service to this dynamic and rewarding role, where you’ll have the opportunity to make a meaningful contribution while…
Added 29 mins ago
K
Senior Manager, Turnaround & Restructuring
KPMG
Vancouver, BC
- Full-time
…receiverships, proposals, CCAA and bankruptcy proceedings. Our service team also includes turnaround work and interim management…
Added 29 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Part-time
…of Practice, and to provide superior, timely, and pleasant service to…
Added 29 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
…of Practice, and to provide superior, timely, and pleasant service to…
Added 44 mins ago
N(
Service Support Assistant - Lockers and Parking Services, Parking Administration
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…organizational skills, and a passion for exemplary customer service. This role is an integral support for the department, and is expected to represent NAIT in a positive, professional…
Added 44 mins ago
QM
Executive Assistant - Ottawa
Quantum Management Services Ltd.
Ottawa, ON
- $65,000 to $80,000 CAD / year
- Full-time
- Support program administration by processing documentation, updating databases, preparing certificates and responding to inquiries.
Added 44 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Stratford, QC
- Full-time
…smoothly and that your team provides the best possible customer service. When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate…
Added 44 mins ago
R
Senior Manager, Customer Success Operations
Ryan
Toronto, ON
- Full-time
Tuition Reimbursement After One Year of Service
Added 44 mins ago
NS
Leader Patient Flow Operations - Access and Flow
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Reporting to the Access and Flow Manager, the Leader Patient Flow Operations is responsible for the Nursing Administration and the coordination of safe, efficient patient care services…
Added 44 mins ago
AC
Cook
Aramark Canada
Barrie, ON
- Full-time
Provide excellent customer service to residents, guests, and team members.
Added 44 mins ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This…
Added 44 mins ago
MN
Front Desk Agent
Métis Nation-Saskatchewan
Saskatoon, SK
- Part-time
Métis Nation – Saskatchewan (MN-S) is seeking a dedicated team player committed to delivering high-quality service to support the objectives of MN-S and will provide a range of guest…

Ardent SoftSol Inc.

Production Support Analyst

Toronto, ON, Canada

$50 to $54 CAD / hour · Contract

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Job details

Pay: $50 to $54 CAD / hour
Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

This job posting is for an existing, active vacancy and we are looking to hire Production Support Analyst- Akamai at Toronto/ Brampton, ON specialized in Akamai/CDN, modern web delivery, cloud gateways, and web application security - especially with hands-on Akamai property configuration, Cloudlets, WAF tuning, NGINX/Apache reverse proxying, and basic AWS/Azure gateway knowledge.

What you will be doing:

Troubleshooting network, application and system issues to resolution and isolating problems using system logs and other tools
Design Akamai cloud-based solutions for the delivery and storage of web applications, sites and many environments
Coordinate with DevOps, CloudOps, developers and support staff to help resolve issues and clarify requirements.
Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions.
Managing vendors, including tracking hardware/software issues and driving vendors to resolve issues.
Following ITIL processes and procedures as it relates to incident management, change management and problem management.
Work independently to efficiently and effectively resolve customer and client issues and support team members to meet or exceed required SLA’s.
Manage security across the environment including user administration across various applications
Manage service requests related to domains, DNS and URL redirects.
Provide initial incident management, follow-up and root cause reporting
Document technical information, notes, user guides, etc. for internal or client use.
Delivery of cross-training to other team members where required
Subject to on-call on a rotational basis.

What you have:

Strong Confluence and Jira support experience.
Technologies include: Akamai NetStorage; AWS; Azure Gateways; NGINX; Apache; AngularJS and much more
Implement and maintain Akamai website/application delivery configurations and Akamai NetStorage, including custom caching, routing, web performance and custom rules/modules.
Akamai Delivery Configurations include modules like: Adaptive Image Compression, Content Targeting/EdgeScape, Device Characterization, Edge Redirector Cloudlet, Enhanced Secure Delivery, Forward Rewrite Cloudlet, Front End Optimization, HTTP/2, Image Manager, Mobile Detection & Redirect, Real User Monitoring, Site Failover, SiteShield, Variable Support, Visitor Prioritization Cloudlet, Web Application Firewall (WAF), and more.
Previous experience as Webmaster and/or Akamai support is a plus.
Deep understanding of SSL Certificates and DNS management.
Understanding of Security products include: Site Shield, Kona Site Defender, Web Application Firewall (WAF), Prolexic, BOT Manager, and Security Monitor.
Experience managing web platforms (Heroku PaaS, etc.)
Knowledge of media players and understanding of streaming will be an advantage
Must have a strong written and oral communications skills and the ability to communicate with all levels of users/management
Strong organization skills, interpersonal skills and significant attention to details
Well-developed analytical and problem-solving skills in order to identify problems determine possible solutions and select the appropriate action.
Ability to effectively prioritize, make decisions, solve problems and execute tasks in a high-pressure environment
Ability to work independently and within a team on multiple simultaneous tasks within a challenging fast paced customer-oriented environment.
Experience supporting mobile (iPad, iPhone, Android) applications.

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More about this job

Responsibilities

Troubleshoot production network, application, and system issues; monitor performance, identify root causes, and resolve incidents while following ITIL processes and meeting service-level agreements. Configure and maintain Akamai web delivery and security services, manage domains and DNS requests, coordinate with technical teams and vendors, and document solutions and procedures.

Requirements

The role calls for hands-on experience with Akamai delivery configurations, NetStorage, Cloudlets, WAF, DNS and SSL, along with knowledge of AWS or Azure gateways and NGINX or Apache. Candidates should have strong analytical, communication, organizational, and prioritization skills, experience supporting mobile applications, and the ability to work independently and collaboratively in a fast-paced environment.

Skills

Akamai Configuration
Content Delivery Networks
Web Application Security
Cloud Gateways
AWS
Azure
NGINX
Apache
DNS Management
SSL Certificates
Web Application Firewall
Incident Management
Root Cause Analysis
Jira
Confluence
Mobile Application Support

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Cloudlets
Web Application Firewall
Kona Site Defender
SiteShield
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
AngularJS
DNS
SSL Certificates
HTTP/2
Adaptive Image Compression
EdgeScape
Image Manager
Real User Monitoring
Site Failover
Heroku
Jira
Confluence
ITIL
Incident Management
Change Management
Problem Management

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