Salesforce Tech Lead

Role : Salesforce Tech Lead

Location : Toronto, ON - Hybrid (4 Days WFO)

6-12 months

Role Descriptions:

Role SummaryWere seeking a Salesforce Tech Lead with deep expertise in Financial Services Cloud (FSC) to lead solution architecture and delivery for enterprise banking/insurance/wealth engagements. You will own the end-to-end technical design| hands-on implementation| integration patterns| and governance for scalable| secure| highquality Salesforce solutions aligned to business outcomes (KYC/Onboarding| Relationship Management| Lending| Claims| Advisors/Households| and Omni-channel Service). Youll coach a cross-functional squad (admins| developers| QA| BA| data| integration) and serve as the primary technical point-of-contact for client stakeholders

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Key Responsibility :

Architecture & Design Lead FSC target architecture: data model alignment (Person Account vs. Individual| Households| Financial Accounts| Relationships| Referrals)| security model (role hierarchy| sharing rules| Territory| Platform Encryption/Shield)| and Event-Driven/API-first design.Define integration architecture (Mulesoft/API-led| batch/near-real-time| platform events| Change Data Capture) with core banking| LOS| underwriting| custodians| data warehouses| and identity platforms (SSO/SAML/OAuth/JWT).Govern data strategy (Data Cloud| ETL/ELT| dedupe/matching| data quality| consent| archival/retention) and metadata management.Own NFRs: performance| scalability| resiliency| observability (e.g.| Splunk/New Relic)| multi-org/multi-geo strategy| and compliance (OSFI| PIPEDA| SOC2).Delivery & LeadershipTranslate business capabilities (Onboarding/KYC| Lending| Wealth Planning| Claims| Contact Center) into solution blueprints| user stories| acceptance criteria| and Definition of Ready/Done.Lead build with hands-on configuration and code reviews: Apex| Flows| LWC| SOQL| Async Patterns| External Services| Named Credentials.Establish DevOps (Git branching| CI/CD with Azure DevOps/GitHub Actions/Bitbucket Pipelines| Salesforce DX| scratch orgs| packaging).Enforce quality: unit test coverage| mutation tests| static code analysis (PMD| CodeScan)| performance tests| and regression automation (Tosca/Selenium/Cypress).Manage environments & releases: sandboxes strategy| seed data| test data management| feature toggles| change control.Coach and mentor developers; perform technical assessments and upskilling.Security| Risk & ComplianceImplement Salesforce Shield (Event Monitoring| Field Audit Trail| Encryption at Rest)| Transaction Security Policies| and platform security hardening (MFA| Session Security| IP restrictions).Ensure compliance with OSFI guidelines| PIPEDA| Records Retention| consent and marketing preferences| and Canadian data residency considerations.Partner with InfoSec and Risk for threat modeling and penetration test remediation.Stakeholder ManagementAct as technical SME