Salesforce Technical Consultant

Salesforce Technical Consultant

Mississauga, ON (Hybrid/ Onsite)

Contract

Job Description:

A Salesforce Technical Consultant is responsible for designing, developing, implementing, and supporting Salesforce solutions that meet business requirements. The role involves working closely with business stakeholders, functional consultants, developers, and quality assurance teams to deliver scalable and high-quality Salesforce applications. The consultant also participates in quality assurance processes to ensure system reliability, performance, and compliance with business requirements.

Key Responsibilities

Salesforce Technical Consulting

Analyze business requirements and translate them into technical solutions.

Design and develop custom Salesforce solutions using:

Apex

Lightning Web Components (LWC)

Aura Components

Visualforce

SOQL/SOSL

Salesforce Flows

Configure Salesforce Sales Cloud, Service Cloud, Experience Cloud, and other Salesforce products.

Design integration solutions with external systems using REST/SOAP APIs, MuleSoft, or middleware platforms.

Develop and maintain technical design documents.

Perform code reviews and ensure adherence to Salesforce best practices.

Support deployment activities across Development, QA, UAT, and Production environments.

Stakeholder Management

Collaborate with business users and functional consultants to gather requirements.

Provide technical estimations and implementation plans.

Participate in client meetings and workshops.

Communicate project status, risks, and mitigation plans.

Quality Assurance (QA) Process Responsibilities

Test Planning & Strategy

Participate in requirement reviews to identify test scenarios and acceptance criteria.

Develop test strategies and quality plans for Salesforce implementations.

Review business requirements and technical specifications for completeness and testability.

Test Case Management

Create and review test cases covering:

Functional Testing

Integration Testing

Regression Testing

System Testing

User Acceptance Testing (UAT)

Ensure complete traceability between requirements and test cases.

Testing Activities

Execute manual and automated testing activities.

Validate Salesforce customizations, workflows, flows, integrations, and security configurations.

Verify data migration and data integrity during testing cycles.

Perform end-to-end testing across integrated systems.

Defect Management

Identify, document, prioritize, and track defects.

Work with development teams to resolve issues.

Conduct retesting and regression testing following defect fixes.

Maintain defect metrics and report quality status to stakeholders.

Release Quality Control

Support deployment validation activities.

Conduct smoke testing after production deployments.

Ensure all release exit criteria are met before production go-live.

Participate in release readiness and post-implementation reviews.

Required Skills

Technical Skills

Salesforce Platform Developer I/II

Apex Programming

Lightning Web Components (LWC)

Salesforce Flows and Process Automation

Salesforce APIs and Integrations

Data Loader and Data Migration Tools

Git, Azure DevOps, GitHub, or Bitbucket

CI/CD implementation knowledge

SOQL, SOSL

Quality Assurance Skills

Test Planning and Test Management

Defect Tracking Tools (JIRA, Azure DevOps)

Regression Testing

Integration Testing

UAT Coordination

Test Automation Knowledge (Selenium, Provar, Copado Robotic Testing preferred)

Preferred Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field.

Salesforce certifications such as:

Salesforce Administrator

Platform Developer I/II

App Builder

Sales Cloud Consultant

Service Cloud Consultant

5+ years of Salesforce implementation and support experience.

Experience working in Agile/Scrum environments.