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Added 5 mins ago
J
Founding Engineer
Jobgether
Canada
- Full-time
…experience, from customer-facing applications to the underlying technical infrastructure. Working directly with customers, analysts, and expert reviewers, you will turn real-world needs…
Added 19 mins ago
C
Solutions Designer
Cisco
Toronto, ON
- Full-time
Your ideas can have meaningful, real-world impact. You will work with a collaborative group of forward-thinking technical professionals who turn complex challenges into practical solutions…
Added 19 mins ago
C
Solutions Designer
Cisco
Mississauga, ON
- Full-time
Your ideas can have meaningful, real-world impact. You will work with a collaborative group of forward-thinking technical professionals who turn complex challenges into practical solutions…
Added 19 mins ago
CO
Aquatic Supervisor Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Part-time
Reporting to the Aquatic Coordinator, the Aquatic Supervisor will provide strong leadership and expert guidance to staff by following the City's core values of Care, Collaboration, Courage,…
Added 35 mins ago
D
Technician, Management information
Desjardins
Levis, QC
- Full-time
…systems based on the organization’s changing needs. You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability…
Added 35 mins ago
A
Engagement Lead, Canada
Arete
Canada
- Full-time
Leads the technical conversation and drive the direction and strategy of the engagement
Added 1 hour ago
Manager, Fire Prevention and Preparedness
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
…Manager, Fire Prevention and Preparedness will act as the domain expert and will function with a high level of autonomy to provide operational accountability on the advancement of the Fire…
Added 2 hours ago
WT
Senior Project Manager - Project Delivery
Waterfront Toronto
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
Act as a subject matter expert on project management, engineering and design issues relating to large, complex, multi-precinct projects.
Added 4 hours ago
C
Estimator - Building Automation
Convergint
Calgary, AB · CA AB Calgary
- Full-time
…team by analyzing project requirements, specifications, and technical documents to understand scope, risks, and deliverables. You will participate in site walks, bid plan take offs,…
Added 5 hours ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
Reviewing technical information and manufacturer repair procedures before completing repairs.
Added 6 hours ago
MT
Senior Staff Software Engineer
Maximum Technologies, Inc.
Remote, Canada
- Full-time
- Remote
Expert-level data and SQL judgment: you have designed data models meant to outlast their first several products, and evolved them without losing correctness.
Added 6 hours ago
O
Customer Success Manager
Occupier
Remote, Canada
- Full-time
- Remote
Problem-Solving: Address customer inquiries, resolve issues efficiently, and escalate complex technical problems to the appropriate teams.
Added 7 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
This role offers the opportunity to build and shape an emerging area of specialization while serving as a trusted advisor to clients and a technical resource to colleagues across the firm.
Added 9 hours ago
M
RQ11860 - Database Administrator - Senior
Maarut
Toronto, ON
- Contract
matter expert in database design of the data warehouse or data marts.
Added 11 hours ago
A
Senior Dynamics 365 F&O Functional Consultant-RQ00762
Amyantek
Toronto, ON
- Contract
…short and long-term project goals/objectives, and as a senior technical expert, defines and identifies program and service delivery requirements in support of the development and/or…
Added 11 hours ago
FI
Field Marketing Manager
Fulfillment IQ
Remote, Canada
- $75,000 to $90,000 CAD / year
- Full-time
- Remote
…execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that…
Added 11 hours ago
FI
Content Marketing Manager
Fulfillment IQ
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
…execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that…
Added 12 hours ago
FI
Senior Marketing Manager
Fulfillment IQ
Remote, Canada
- $115,000 to $130,000 CAD / year
- Full-time
- Remote
…execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that…
Added 15 hours ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS006)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Act as a technical subject matter expert and advisor for critical systems.
Added 17 hours ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
Reviewing technical information and manufacturer repair procedures before completing repairs.
Added 17 hours ago
A
Senior Hybrid Interactive/Visual Designer [AQ-25913]
Aquent
Toronto, ON
- $60 to $63 CAD / hour
- Contract
We are looking for a collaborative champion of user-centered design who can act as an interaction design subject-matter expert while bringing high aesthetic standards to life. Working…
Added 17 hours ago
A
Senior Interaction Designer [AQ-25818]
Aquent
Toronto, ON
- Contract
…global powerhouse offers an environment where creativity and technical expertise translate directly into powerful, life-enhancing products. By joining this team through Aquent, you will…
Added 19 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
This role offers the opportunity to build and shape an emerging area of specialization while serving as a trusted advisor to clients and a technical resource to colleagues across the firm.
Added 20 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…function. This role serves as a key Supply Chain subject matter expert for process improvement, analytics, reporting and…
Added 1 day ago
S&
Lead EHV Transmission Line Engineer 2 - Grid
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
Prepare reports and studies that present technical information in a clear and concise manner and meet client requirements and S&L formats.

Arete

Engagement Lead, Canada

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

ROLES & RESPONSIBILITIES

Responds to Client, Counsel, Carrier (CCC) in accordance with Key Performance Indicators (KPIs) and urgency of requests
Is solely responsible for the success, failure, and management of all team members’ activities and communications during the engagement
Engagement Management (External):
- Leads the technical conversation and drive the direction and strategy of the engagement
- Educates the Client on how to make an informed decision
- Guides the Client on the importance of conducting a cost vs. benefit analysis
- Maintains accountability for accurate and timely password changes within 24 hours
- Builds the strategy for success and deliver it
- Assists client with developing and executing their recovery plans
- Establishes priorities for their IT and Arete engagement personnel
- Is the subject matter expert on various technologies, infrastructure, and engagement-specific items
- Tracks progress to completion
Engagement Management (Internal):
- Communicates clearly and manages priorities by role ensuring each team member understands their tasks, values, and time to deliver
- Ensures project workstreams are being delivered on-time
- Monitors budget and team hours against allocated hours within the statement of work (SOW)
  - Ensures daily time entry is complete within Project management tool for the team
  - Ensures project workstreams are being delivered on-time
  - Ensures project budget is correct. Identifies potential overages and requests amendments when workstream budgets reach 75%, if necessary
  - Ensures the engagement team is utilized to a blended 70%
  - Easily identifies opportunities for add-on services to continue assisting Clients with Arete resources
- Ensures teams execute tasks successfully and validates work product quality
- Provides routine updates to CCC regarding overall engagement and action items
  - Delivers to the Client on-time based on agreed upon service level agreement (SLA) and/or as needed
Coaches and mentors junior team members
Proposes tactics and strategies that impact overall processes
May perform other duties as assigned by management

SKILLS AND KNOWLEDGE

Excellent time management and organizational skills
Widely recognized technical abilities
Ability to teach others
Proficiency with reading the room and adjusting conversational style accordingly.
Ability to navigate difficult conversations effortlessly
Expert at managing client expectations
Ability to independently train, mentor, coach and lead team members globally and take ownership over their wins and losses
Ability to lead projects with security implementations
Thorough background or knowledge of network enterprise systems administration
Thorough knowledge and understanding of operating systems and hardware architectures: Linux/Unix, Mainframe, Windows, Cloud, etc.
Thorough knowledge and experience with core set of standard Industry technology and platforms and familiarity with cybersecurity tools. Hands-on not required but a plus
- Endpoint Detection and Response (EDR) solutions
- E-mail platforms: Microsoft Office (M365), On-premises Exchange, Google Workspace
- Anti-virus (AV) vendors
- Identity Access Management (IAM)/Zero Trust systems
- Disaster Recover Plans
- Firewall and Virtual Private Network (VPN) platforms
- Remote access tools
Knowledge of Enterprise architecture
- Network segmentation
- Cloud Provider Platforms:
  - Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)
- On-premises technologies, Physical and Virtual
- Servers, Firewalls, routers, storage, Security Information Event Management (SIEM), Multi-factor authentication
- DMZ configurations
Thorough knowledge of containment, preservation, and acquisition of data within compromised IT environments
Thorough knowledge of email servers: on-premises, cloud hosted, and third-party hosted
- Demonstrates deep understanding of configurations
- Understands how email servers connect to or authenticate with Active Directory (AD)
- Understands how to collect relevant logs from popular email services (Exchange, Exchange Online, Google Workspace, and M365)
  - Familiarity with or knowledge of how to familiarize oneself with additional platforms as required
- Comfortable directing IT personnel to perform collection of required log information
- Knowledgeable with securing email platforms and directing IT administrators on proper configuration techniquesAbility to establish priorities, work independently and proceed with objectives with minimal supervision

JOB REQUIREMENTS

Minimum of 7 years conducting digital investigations or leading full-cycle incident response investigations for a major consulting firm or global IR company
Bachelor's degree in a computer science related discipline and 8+ years related experience or Master's Degree and 6+ years related experience or J.D. and 4+ years related experience
Minimum of 1 industry certifications: GCFA, GCFE, GCIH, GISP, CISSP, Security+, MCSC, Network+, or equivalent
Fluent in Canadian French

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified.

WORK ENVIRONMENT

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job.

PHYSICAL DEMANDS

No physical exertion required
Travel within or outside of the state
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with Arete salary and benefit policy.

FLSA OVERTIME CATEGORY

Job is exempt from the overtime provisions of the Fair Labor Standards Act.

DECLARATION

The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description.

EQUAL EMPLOYMENT OPPORTUNITY

We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry.

When you join Arete…

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we’re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters.

Equal Employment Opportunity

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More about this job

Responsibilities

The Engagement Lead is responsible for managing the strategy, communication, and success of incident response engagements while leading team members. They ensure project workstreams are delivered on time, within budget, and meet quality standards while maintaining client relationships.

Requirements

Candidates must have at least 7 years of experience in digital investigations or incident response and hold a relevant bachelor's degree. Proficiency in Canadian French and at least one industry certification such as GCFA, GCFE, GCIH, or CISSP is required.

Skills

Incident response
Digital investigations
Project management
Cybersecurity
Cloud platforms
Endpoint detection and response
Identity access management
Disaster recovery
Linux
Windows
Active directory
Log analysis
Team leadership
Client management
Strategic planning

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
401(k)

Visa sponsorship

Not detected in the job text

Keywords

Incident Response
Digital Investigations
Cybersecurity
Cloud Computing
AWS
Azure
GCP
Linux
Windows
Active Directory
EDR
IAM
Zero Trust
SIEM
Network Segmentation
GCFA
GCFE
GCIH
CISSP
Security+
Project Management
SOW
KPI
SLA
Enterprise Architecture
Mainframe
VPN
Firewall
Data Acquisition
Containment

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