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Added 14 mins ago
Senior Account Manager, Transportation & Infrastructure
Proven
Toronto, ON
Full-time
PRI is seeking a Senior Account Manager to own and grow client relationships in our Transportation & Infrastructure sector, based in Toronto. This is a senior commercial role for an…
Added 14 mins ago
US Payroll Administrator (12-16 Month Contract)
Lallemand
Montreal, QC
Contract
Our Corporate Human Resources department is looking to recruit a US Payroll Clerk (12–16 Month Contract) to join our team and report to the US Payroll Manager.
Added 14 mins ago
Service Advisor
Inland Truck & Equipment
Williams Lake, BC
Full-time
Provides accurate and thorough estimates, sells other related parts and services, and ensures customer reviews approve the estimate before proceeding with work
Added 14 mins ago
Administrative Assistant - Pharmacy
Southern Health-Santé Sud
De Salaberry, MB
Full-time
Reporting to the Director, Manager or Lead, the Administrative Assistant is responsible for performing general administrative and clerical duties for the designated program or department.
Added 14 mins ago
Licensed Practical Nurse - Casual
University of Calgary
Calgary, AB
Part-time
Student Wellness Services supports and empowers students to achieve and maintain good health and well-being through family medicine/primary care, psychiatry, nursing, counsellors, Student…
Added 14 mins ago
Assistant Location Manger
Service Corporation International
Hamilton, ON
Full-time
Assist the Location Manager with the day-to-day activities ensuring on-time services that exceed client family expectation. Identify barriers, encourage ideas, and recommend improvements.…
Added 14 mins ago
Manager, Supportive Living Services- MNU-26-18
Ongwanada
Kingston, ON
Internship
The Manager, Supportive Living Services is responsible for the effective and efficient oversight and management of Ongwanada’s supportive living programs: supportive group living, host…
Added 14 mins ago
Exercise Physiologist (CSEP-CEP)
Canadian Society for Exercise Physiology (CSEP) Société canadienne de physiologie de l’exercice SCPE
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Full-time
…facility offering a wide range of clinical, fitness, and recovery services under one…
Added 14 mins ago
PROJECT COORDINATOR
PNR RailWorks
AB · Edmonton, AB
Full-time
Reporting to the Track Manager or designate, the Project Coordinator provides support and assistance to ensure the smooth execution of the assigned projects. Responsibilities are varied but…
Added 14 mins ago
Security Guard - Full Time Rotational Shifts
Allied Universal
Timmins, ON
$23 CAD / hour
Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 14 mins ago
Data Engineer (Media Solution) (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON
Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department. Job description provided to Talent…
Added 14 mins ago
Immigration Case Processing Manager
Prosper Immigration Inc.
Surrey, BC
Full-time
We are seeking an experienced and driven Immigration Case Processing Manager to lead our case processing team and oversee the end-to-end management of immigration applications. This role is…
Added 14 mins ago
Project Manager
O'M Engineering
Vancouver, BC
Full-time
…engineering solutions. We are looking for an experienced Project Manager to join our Vancouver team and take a leadership role in the design, coordination, and delivery of electrical…
Added 14 mins ago
Account Manager
59club Canada
Toronto, ON · Greater Toronto Area, Canada
Full-time
Role Description The Account Manager role is a full-time hybrid position based in the Greater Toronto Area, Canada, with flexibility for partial work from home. The Account Manager will…
Added 15 mins ago
Server - Part Time
Optima Living
Olds, AB
Part-time
Reporting to either the Food Services, Support Services or Hospitality Manager, the Server provides courteous meal service to residents and guests, sets up and maintains dining areas, and…
Added 15 mins ago
Sales Catering Manager Mat Leave 12 month contract
Coast Hotels
Calgary, AB
We are looking for a Sales Catering Manager to fill a 12 month maternity leave role who will contribute to the overall success of Coast Calgary University Area Hotel by APA by providing…
Added 15 mins ago
Committees and Special Projects Lead (Internal Only)
The Health Employers Association of BC
Vancouver, BC
Full-time
Previous experience in providing secretariat services to multi-stakeholder committees or groups.
Added 15 mins ago
Service Writer
Transx Ltd
Calgary, AB
Full-time
Reporting to the Shop Manager, the Service Writer's role is to act as a liaison between Maintenance and all TransX customers including the Procurement divisions within Transx. In…
Added 15 mins ago
Pharmacy Manager
Rexall Pharmacy Group LTD
Southampton, ON
$68 to $72 CAD / hour
Full-time
Added 15 mins ago
Learning & Talent Coordinator
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · ON · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON
Reporting to the Manager, Learning and Talent Operations, the Learning & Talent Coordinator supports the delivery of Learning and Talent initiatives across the organization. This role…
Added 15 mins ago
Shelter Worker
Options Community Services
Surrey, BC
$27.53 to $31.57 CAD / hour
Full-time · Temporary
Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early…
Added 15 mins ago
Shelter Worker
Options Community Services
Surrey, BC
$27.53 to $31.57 CAD / hour
Part-time · Temporary
Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early…
Added 15 mins ago
Animal Care Coordinator
The Ontario SPCA and Humane Society
Brockville, ON
Up to $22.16 CAD / hour
Full-time
…families together and do so through a variety of community support…
Added 29 mins ago
Customer Service Representative
ARGUS MACHINE CO LTD
Edmonton, AB
…experience. We deliver high-quality pigging valves and threading services to diverse industries worldwide - driven by reliability, innovation, and a people-first…
Added 29 mins ago
Manager, Product Performance and Expense Management - Finance
Scotiabank
Toronto, ON
The Manager, International Wealth Management Finance is responsible for delivering timely, accurate, and insightful financial and management reporting to support the International Wealth…

ARGUS MACHINE CO LTD

Customer Service Representative

Edmonton, AB, Canada

Posting language: English
Posted: Sep 22, 2026

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Original job description

Since 1958, Argus has grown from a small local business into a global provider of pigging, threading, and manufacturing solutions.

Today, Argus operates two fully equipped manufacturing facilities, supported by certified processes and decades of field experience. We deliver high-quality pigging valves and threading services to diverse industries worldwide - driven by reliability, innovation, and a people-first culture.

Our mission is to support a greener future by helping reduce environmental impact and emissions across the industries we serve. As an employee-owned company, Argus offers rewarding career opportunities in Edmonton and Nisku, Alberta, where employees are empowered to grow, contribute, and innovate.

For more information, please visit our website: argusinnovates.com

For our Core Values, please visit: argusinnovates.com/about-us

About the Opportunity

Reporting to the Sales Manager, the Customer Service Representative is responsible for providing an excellent experience to all Argus customers

Role accountabilities include, but are not limited to:

Perform sales and service activities in a responsible, efficient and diligent manner.
Receive incoming sales-related calls and emails from customers and process queries efficiently.
Promptly and accurately create and issue quotes, sales orders, repair/recertification orders, production orders and return orders/credits in response to customer requests within the ERP system (AX Dynamics), in line with Argus processes and procedures.
Understand and assess customer needs to provide appropriate recommendations and solutions.
Utilize your knowledge to answer customer queries: provide technical support to customers, explaining specifications, functionality, materials, providing drawings and technical bulletins as required.
Work in partnership with appropriate Argus team members to resolve customer requests related to delivery times, pricing, technical questions, and engineering support.
- Liaise with procurement and production teams to determine options for and feasibility of customer requests and timelines for delivery.
Establish and maintain positive business relationships with customers to cultivate additional business and maintain Argus’ reputation.
Follow up on all quotations, pricing, and delivery win/loss.
Assist with customer service projects when requested by the Sales Manager.
Be familiar with and follow Argus Standard Operating Procedures (SOP) and processes for the department. Identify opportunities for improvement.

Position Qualifications and Experience:

A Sales-focused or Business Administration Diploma, or related experience is considered an asset.
3-5 years of successful Customer Service experience in an oilfield manufacturing environment.
Competent in using Microsoft Office Suite, Adobe, computer software related to business operations (ERP) and CRM systems.
3-5 years of machining experience would be considered an asset.
Working knowledge of Microsoft AX preferred.
Demonstrated strong interpersonal skills, communication skills, and organizational skills.
Strong problem-solving ability, analytical and organizational skills, and willingness to improve processes.
Focused on providing excellent customer service - able to work effectively with internal and external customers.
Excellent written and spoken English.
Knowledge of safe work practices, Quality Assurance requirements, and Continuous Improvement (Lean Manufacturing) principles and the ability to impart that knowledge to others.

Working Conditions and Physical Requirements:

Office environment, extended sitting & computer use.
Working while wearing personal protective equipment on the shop floor.

At Argus, our core values are more than just words; they’re a way of life. We have a strong company culture; as we continue to grow, we strive to ensure that our culture remains the same. Please make sure our core values resonate with you before you apply to work at Argus, as they communicate a minimum standard of behavior that you will be held to.

Our core competencies and company benefits information is found on our careers page.

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More about this job

Responsibilities

The Customer Service Representative is responsible for managing customer inquiries, processing sales orders, and providing technical support within an ERP system. They will collaborate with procurement and production teams to ensure timely delivery and maintain positive business relationships.

Requirements

Candidates should have 3-5 years of customer service experience in an oilfield manufacturing environment and proficiency with ERP systems like Microsoft AX. A business administration diploma or related sales-focused education is considered an asset.

Skills

Customer Service
Sales Support
ERP Systems
Microsoft AX
Technical Support
Order Processing
Problem Solving
Communication Skills
Interpersonal Skills
Organizational Skills
Machining Knowledge
Quality Assurance
Lean Manufacturing
Microsoft Office Suite
Adobe

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales
Manufacturing
Oilfield
ERP
Microsoft AX
Pigging Valves
Threading Services
Technical Support
Order Management
Quality Assurance
Lean Manufacturing
Continuous Improvement
Procurement
Production
CRM
Microsoft Office
Adobe
Communication
Problem Solving
Business Administration
Machining
Safety
SOP

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