Jobs in Canada

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Added just now
Principal Product Manager - Platform Security
PagerDuty
Toronto, ON
PagerDuty is seeking a Principal Product Manager, Platform Security to own the strategy and execution of how we secure, harden, and defend our Operations Cloud platform. This role sits…
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Project Management Office - Sr. Project Manager - P5
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Working within the Systems Delivery division, the Senior Project Manager is the Leader of a multi-disciplinary Integrated Project Team and is the principle point of interface between the…
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GTA - Restaurant Management | Leadership Roles
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Toronto, ON
$17.6 CAD / hour
Full-time
Our team is filled with people who are passionate about providing an above-and-beyond experience for our guests. As we continue to grow, we are looking to build a strong bench of future…
Added 14 mins ago
Finance Manager, Sales
General Mills
Mississauga, ON
Full-time
The Manager, Finance – Sales position at General Mills Canada Corporation is accountable for the financial management, oversight and partnership for a division of Customer Teams.
Added 14 mins ago
Project Manager II, Consulting
Worley
Calgary, AB
Full-time
Project Manager II, (Automation I&C) Consulting
Added 29 mins ago
Coordinator, Development Programs
Sports Careers
Ottawa, ON
Full-time
Minimum of two years customer service experience (education in this area is an asset)
Added 29 mins ago
Team Leader - 214
Wolf Steel Ltd
Barrie, ON
Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 29 mins ago
Store Associate
The Salvation Army in Canada
Toronto, ON
Part-time
Have a few months of experience in processing or distribution of goods or customer service.
Added 29 mins ago
Store Associate
The Salvation Army in Canada
Toronto, ON
Part-time
Have a few months of experience in processing or distribution of goods or customer service.
Added 29 mins ago
Store Manager
Zumiez
Thunder Bay, ON
Full-time
As Store Manager, you will take ownership of the overall success of the store by leading and developing your team, driving sales performance, maintaining operational excellence, and…
Added 29 mins ago
Community Recycling Associate
The Salvation Army in Canada
Mississauga, ON
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 29 mins ago
Leasing Manager
Centurion Associates Inc
Calgary, AB
Full-time
The Leasing Manager leads and develops a team of Leasing Agents to achieve occupancy, revenue, and customer service targets, while ensuring consistent execution of leasing standards,…
Added 29 mins ago
Truck Driver
The Salvation Army in Canada
Dieppe, NB
Full-time
Reports directly to the Distribution and Recycling Manager.
Added 29 mins ago
Territory Manager - Healthcare
Linde
Moncton, NB
Full-time
Territory Manager - Healthcare (14 Monthcontract)
Added 29 mins ago
Store Associate
The Salvation Army in Canada
Calgary, AB
Part-time
Have a few months of experience in processing or distribution of goods or customer service.
Added 29 mins ago
Shift Supervisor
The Salvation Army in Canada
Calgary, AB
Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 29 mins ago
Senior Business Analyst
T&T Supermarket
Richmond, BC
Full-time
Reporting to the IT Manager – Business Engagement, the Senior Business Analyst is responsible for the implementing of technology solutions to the business in a cost-effective way by…
Added 29 mins ago
Store Manager
The Salvation Army in Canada
Kitchener, ON
Full-time
This position is located at 563 Highland Road West, Kitchener, On. Starting salary is budgeted to be between $52,228.81 and $62,228.81, depending on skills and experience.
Added 29 mins ago
Seasonal Courier-10
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…Federal Express Canada features of service; to provide related customer service…
Added 29 mins ago
Leasing Manager
Centurion Associates Inc
AB · Edmonton, AB
Full-time
The Leasing Manager leads and develops a team of Leasing Agents to achieve occupancy, revenue, and customer service targets, while ensuring consistent execution of leasing standards,…
Added 29 mins ago
Food and Beverage Operations Manager
Marriott International
Halifax, NS
Full-time
High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
Added 29 mins ago
Sort Manager
FedEx Canada
Barrie, ON
Full-time
Two (2) years experience in transportation & logistics or a related service industry preferred
Added 29 mins ago
Case Worker - Temporary
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Connection Point Church and Resource Centre
Part-time
…when providing recommendations to others, support the Program Manager in developing relevant policies and present to the Leadership team, contribute to drafting of various learning guides…
Added 29 mins ago
Sales Lead - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Ottawa, ON
Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 29 mins ago
Software Developer II
ForeFlight
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Full-time
…Developer with a passion for aviation. This position reports to the manager of Americas Production Configuration Services working out of the Montreal, Quebec office. This is a…

Argus

Customer Service Representative

AB, Canada
Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Since 1958, Argus has grown from a small local business into a global provider of pigging, threading, and manufacturing solutions.

Today, Argus operates two fully equipped manufacturing facilities, supported by certified processes and decades of field experience. We deliver high-quality pigging valves and threading services to diverse industries worldwide - driven by reliability, innovation, and a people-first culture.

Our mission is to support a greener future by helping reduce environmental impact and emissions across the industries we serve. As an employee-owned company, Argus offers rewarding career opportunities in Edmonton and Nisku, Alberta, where employees are empowered to grow, contribute, and innovate.

For more information, please visit our website: argusinnovates.com

For our Core Values, please visit: argusinnovates.com/about-us

About The Opportunity

Reporting to the Sales Manager, the Customer Service Representative is responsible for providing an excellent experience to all Argus customers

Role Accountabilities Include, But Are Not Limited To

Perform sales and service activities in a responsible, efficient and diligent manner.
Receive incoming sales-related calls and emails from customers and process queries efficiently.
Promptly and accurately create and issue quotes, sales orders, repair/recertification orders, production orders and return orders/credits in response to customer requests within the ERP system (AX Dynamics), in line with Argus processes and procedures.
Understand and assess customer needs to provide appropriate recommendations and solutions.
Utilize your knowledge to answer customer queries: provide technical support to customers, explaining specifications, functionality, materials, providing drawings and technical bulletins as required.
Work in partnership with appropriate Argus team members to resolve customer requests related to delivery times, pricing, technical questions, and engineering support.

Liaise with procurement and production teams to determine options for and feasibility of customer requests and timelines for delivery.

Establish and maintain positive business relationships with customers to cultivate additional business and maintain Argus’ reputation.
Follow up on all quotations, pricing, and delivery win/loss.
Assist with customer service projects when requested by the Sales Manager.
Be familiar with and follow Argus Standard Operating Procedures (SOP) and processes for the department. Identify opportunities for improvement.

Position Qualifications and Experience:

A Sales-focused or Business Administration Diploma, or related experience is considered an asset.
3-5 years of successful Customer Service experience in an oilfield manufacturing environment.
Competent in using Microsoft Office Suite, Adobe, computer software related to business operations (ERP) and CRM systems.
3-5 years of machining experience would be considered an asset.
Working knowledge of Microsoft AX preferred.
Demonstrated strong interpersonal skills, communication skills, and organizational skills.
Strong problem-solving ability, analytical and organizational skills, and willingness to improve processes.
Focused on providing excellent customer service - able to work effectively with internal and external customers.
Excellent written and spoken English.
Knowledge of safe work practices, Quality Assurance requirements, and Continuous Improvement (Lean Manufacturing) principles and the ability to impart that knowledge to others.

Working Conditions and Physical Requirements:

Office environment, extended sitting & computer use.
Working while wearing personal protective equipment on the shop floor.

At Argus, our core values are more than just words; they’re a way of life. We have a strong company culture; as we continue to grow, we strive to ensure that our culture remains the same. Please make sure our core values resonate with you before you apply to work at Argus, as they communicate a minimum standard of behavior that you will be held to.

Our core competencies and company benefits information is found on our careers page.

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More about this job

Responsibilities

The Customer Service Representative is responsible for managing incoming sales inquiries, processing quotes, and maintaining positive relationships with customers. They will collaborate with production and procurement teams to ensure timely delivery and provide technical support regarding product specifications.

Requirements

Candidates should have 3-5 years of customer service experience within an oilfield manufacturing environment. Proficiency in ERP systems, Microsoft Office, and strong analytical and communication skills are required.

Skills

Customer Service
Sales Support
ERP Systems
Microsoft Office Suite
Technical Support
Order Processing
CRM Systems
Machining Knowledge
Problem Solving
Communication Skills
Organizational Skills
Lean Manufacturing
Quality Assurance
Interpersonal Skills
Data Entry

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales
Manufacturing
Oilfield
ERP
AX Dynamics
CRM
Technical Support
Procurement
Production
Lean Manufacturing
Quality Assurance
Machining
Adobe
Quotes
Sales Orders
Pigging Valves
Threading Services
Continuous Improvement
Standard Operating Procedures

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