Jobs in Canada

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Added 20 mins ago
PRN Patient Access Representative - Various Olathe Locations
Olathe Health
Pavilion 1, BC
Full-time
…referral information and/or assists patient with scheduling specialist appointment and/or…
Added 20 mins ago
Technical Support Specialist
Codentrel
Mississauga, ON
Full-time
…is seeking a skilled and customer-focused Technical Support Specialist to provide high-quality technical assistance to our clients and internal teams. This role involves troubleshooting…
Added 34 mins ago
Internal Medicine
Health Match BC
Penticton, BC
Full-time
Fantastic opportunity for a General Internal Medicine specialist, with a specific interest in Cardiology and training in echocardiography interpretation (Level 2), to join the collegial…
Added 34 mins ago
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
Internship
…the exception of interventional Cardiology. We have access to specialist advice electronically within the hospital…
Added 34 mins ago
Internal Medicine
Health Match BC
Penticton, BC
Full-time
Fantastic opportunity for a General Internal Medicine specialist to join the collegial team at Penticton Regional Hospital. If you are passionate about your work, enjoy working within a…
Added 34 mins ago
Family Practitioner/General Practitioner
Health Match BC
Osoyoos, BC
Full-time
…Regional Hospital where patients will have access to excellent specialist…
Added 34 mins ago
Family Practitioner/General Practitioner
Health Match BC
Osoyoos, BC
Full-time
…Regional Hospital where patients will have access to excellent specialist…
Added 34 mins ago
Emergency Medicine
Health Match BC
Penticton, BC
Full-time
…support an average of 41,000 visits annually. There is very good specialist support available and double physician coverage for most of the day and evening hours. PRH has excellent…
Added 34 mins ago
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
Full-time
Onsite access to lab, ultrasound, and specialist support
Added 34 mins ago
Hospitalist
Health Match BC
Williams Lake, BC
Full-time
Added 34 mins ago
Family Practitioner/General Practitioner
Health Match BC
Kamloops, BC
Full-time
OBGYN coverage is secured, ensuring providers have specialist back-up when needed. You will join a collegial team of dedicated medical professionals in a warm and supportive environment…
Added 34 mins ago
General Surgery
Health Match BC
Williams Lake, BC
Full-time
…stabilization unit. There is 24-hour general surgery and obstetrical specialist coverage, full-time radiology, and a pediatric specialist. There are also visiting ophthalmology,…
Added 34 mins ago
Hospitalist
Health Match BC
Williams Lake, BC
Full-time
Added 49 mins ago
Registered Nurse Nephrology/Urology
St. Michael's Hospital
Toronto, ON
Temporary
Added 49 mins ago
Registered Nurse Nephrology/Urology
St. Michael's Hospital
Toronto, ON
Temporary
Added 49 mins ago
Registered Nurse Nephrology/Urology
St. Michael's Hospital
Toronto, ON
Temporary
Added 49 mins ago
Fleet Specialist
Kia Canada
Mississauga, ON
Full-time
The role of the Fleet Specialist will be to provide support to both the Fleet Manager and Supervisor. The Specialist will report directly to the Fleet Supervisor. The incumbent will…
Added 1 hour ago
Aviation Security Specialist
ASP Incorporated
Mississauga, ON
Full-time
AVIATION SECURITY SPECIALIST - RAIC HOLDERS NEEDED
Added 1 hour ago
Spécialiste En Analyse Stratégique & Innovation En Approvisionnement
Aston Carter
Longueuil, QC
Contract
Job Title: Strategic Sourcing Analytics & Innovation Specialist
Added 1 hour ago
Family Practitioner/General Practitioner
Health Match BC
Kamloops, BC
Full-time
OBGYN coverage is secured, ensuring providers have specialist back-up when needed. You will join a collegial team of dedicated medical professionals in a warm and supportive environment…
Added 1 hour ago
Emergency Medicine
Health Match BC
Penticton, BC
Full-time
…support an average of 41,000 visits annually. There is very good specialist support available and double physician coverage for most of the day and evening hours. PRH has excellent…
Added 1 hour ago
Neurology
Health Match BC
Penticton, BC
Full-time
…services including MRI, CT, EEG and EMGs, as well as strong specialist support within the hospital. A recent hospital expansion includes newly dedicated space for outpatient…
Added 1 hour ago
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
Full-time
Strong specialist and allied health referral relationships
Added 1 hour ago
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
Full-time
Strong specialist and allied health referral relationships
Added 1 hour ago
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
Full-time
Outstanding Location – Free on-site parking, nearby shopping and banking, and easy access to specialist support, labs, diagnostics, and hospital services.

Ariston Group

CUSTOMER SERVICE

Saint John, NB, Canada

Pay: The annual salary for this position ranges from $44,000 to $60,000 and will be determined based on the candidate’s experience, skills, and relevant expertise.
Apply by: Sep 30, 2026
Experience: 5+ years of customer service, order entry, or related manufacturing environment experience.
Posting language: English
Posted: Sep 29, 2026

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Original job description

Ariston Group is a global leader in sustainable climate and water comfort, listed on Euronext Milan. In 2025 the group reported 2.7 billion-euro revenues, with almost 11,000 employees, direct presence in 41 countries in 5 continents, 32 production sites and 31 research and development centers. The group demonstrates its commitment to sustainability through renewable and high-efficiency solutions, including heating heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling, electric components, and solar thermal systems, while continuously investing in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Wolf and Elco, and brands such as Calorex, NTI, Atag, Domotec, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and combustion technologies business.

Position Summary

We are seeking a highly organized and customer-focused Customer Service & Order Management Specialist to serve as a key point of contact for customers while ensuring accurate and timely processing of orders. This role combines inbound customer support with order entry, order management, and cross-functional coordination.

The role is 100% on-site, particularly during the first six months. After that period, there may be an opportunity to transition to a hybrid work arrangement.

Customer Service

Respond to inbound customer phone calls and email inquiries.
Provide information regarding products, pricing, order status, and shipping updates.
Resolve customer concerns while maintaining a positive, best in class customer experience – 100% of the time.
Build strong internal and external customer relationships through proactive communication.
Escalate complex issues when necessary.

Order Management

Accurately enter customer orders into ERP, CRM, or order management systems.
Review orders for completeness, pricing accuracy, and availability.
Monitor orders and communicate updates to customers.
Coordinate with Sales, Operations, Logistics, and Accounting teams.
Manage order changes, returns, credits, and replacements.

Qualifications

High school diploma or equivalent.
5+ years of customer service, order entry, or related manufacturing environment experience.
Strong verbal and written communication skills.
Excellent attention to detail and accuracy.
Proficiency with Microsoft Office applications and automation tools (SFDC, SAP).
SAP and Order Management experience & proficiency is a key asset.
Skills & Competencies
Customer-focused mindset
Continuous Improvement mindset
Problem-solving skills
Organization and time management
Attention to detail
Professional phone & email etiquette
Prior Inside Sales or Account Management experience is a key asset
Experience with Data Analytics & Reporting

The annual salary for this position ranges from $44,000 to $60,000 and will be determined based on the candidate’s experience, skills, and relevant expertise.

We are committed to the principle of equal employment opportunity for all people. We strive to provide a work environment that is accessible, welcoming and inclusive, in full compliance with applicable legal requirements. In line with this commitment, we promote fair, transparent and equitable reward practices. The compensation package will be determined based on the experience, skills and the scope of the role, applying objective and gender‑neutral criteria. We believe that transparency and fairness are essential to building trust, fostering inclusion and ensuring equal opportunities for everyone.

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More about this job

Responsibilities

The specialist will serve as a key point of contact for customers, managing inbound inquiries and providing information on products, pricing, and order status. Additionally, they will handle order entry, monitor order fulfillment, and coordinate across internal departments like Sales, Operations, and Logistics.

Requirements

Candidates must have a high school diploma or equivalent and at least 5 years of experience in customer service or order entry within a manufacturing environment. Proficiency in Microsoft Office and experience with ERP/CRM systems like SAP or SFDC is required.

Skills

Customer service
Order management
Order entry
ERP systems
CRM systems
SAP
SFDC
Data analytics
Reporting
Communication skills
Problem-solving
Time management
Attention to detail
Inside sales
Account management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
Manufacturing
ERP
CRM
SAP
SFDC
Data Analytics
Reporting
Inside Sales
Account Management
Order Entry
Logistics
Supply Chain
Climate Control
Sustainability
Microsoft Office
Communication
Problem-solving
Time Management

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