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Added 11 hours ago
Beauty Brand Representative – Completion Bonus Available
Brand Momentum
Nanaimo, BC
$20 to $25 CAD / hour
Part-time
As a brand ambassador, you’ll combine your artistry, product knowledge, and energy to inspire confidence, educate clients, and support in-store beauty teams.
Beauty Brand Representative – Completion Bonus Available
Brand Momentum
Belleville, ON
$20 to $25 CAD / hour
Part-time
We are looking for a passionate and knowledgeable Makeup Artist to bring beauty experiences to life in-store. In this role, you will guide customers through makeup and skincare products,…
Brand Specialist - Vancouver, BC
Beauty Barrage
Vancouver, BC
$25 to $30 CAD / hour
Part-time
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Parfums Christian Dior
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Full-time
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Toronto, ON · Etobicoke, ON
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Added 14 hours ago
Responsable, ventes et éducation, Sephora Collection, Est du Canada
sephora.com
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…Collection growth by partnering with in-store teams to elevate brand performance, client acquisition, and sales results. The work you do will impact beauty as you bring the Sephora…
Added 1 day ago
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Company Description Anzie Jewelry is a Montreal-based fine jewelry brand celebrated for its vibrant use of precious gemstones and its philosophy of “La Vie en Couleur.” Founded by Anzie…
Added 1 day ago
Représentant du service à la clientèle / Customer Service Representative
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Montreal, QC
$24 USD / hour
Contract
Position: Client Experience Representative - Luxury Brands
Retail - Merchandising Manager, Boutique Merchandising (Polo Park)
Aritzia
Winnipeg, MB
Full-time
A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture
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Trail Appliances BC
Vancouver, BC · Greater Vancouver, BC
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…high-quality home appliances that are expertly designed and bring beauty and function to people’s homes. We’re specialized, dedicated to service, and brimming with…
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Richmond, BC
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Aritzia
Winnipeg, MB
Part-time
An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences
Retail - Service Manager, Service Management (Southgate)
Aritzia
Edmonton, AB
Part-time
A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture
Style Advisor
Aritzia
Mississauga, ON
Part-time
An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences
Retail - Boutique Director, Boutique Management (Mayfair)
Aritzia
Victoria, BC
$80,000 to $120,000 CAD / year
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A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture
Style Advisor
Aritzia
Toronto, ON
$20 to $30 CAD / hour
Part-time
An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences
Food & Beverage – Seasonal Barista, A-OK Cafe
Aritzia
Vaughan, ON
$20 to $30 CAD / hour
Part-time
An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences.
Food & Beverage – Seasonal Barista, A-OK Cafe
Aritzia
Toronto, ON
$20 to $30 CAD / hour
Part-time
An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences.
Food & Beverage – Seasonal Barista, A-OK Cafe
Aritzia
Newmarket, ON
$20 to $30 CAD / hour
Part-time
An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences.
Food & Beverage – Seasonal Barista, A-OK Cafe
Aritzia
Markham, ON
$20 to $30 CAD / hour
Part-time
An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences.
Food & Beverage – Seasonal Barista, A-OK Cafe
Aritzia
Toronto, ON
$20 to $30 CAD / hour
Part-time
An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences.

Aritzia

Retail - Service Manager, Service Management (Southgate)

Edmonton, AB, Canada

Job type: Part-time
Posting language: English
Posted: Aug 18, 2026

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Original job description

THE TEAM

The mission of the Service Department is to deliver highly efficient and elevated Service Counter experiences.

THE OPPORTUNITY

Aritzia is growing, and our Service team in Retail is growing with it. This is a unique opportunity to be part of the team responsible for delivering highly elevated service to support loyal, enduring relationships with the client. You will play a pivotal role in delivering Everyday Luxury experiences at the Service Counter. You will ensure the team is being present and engaging in service interactions, maintaining our curated spaces, appreciating our clients, and exceeding their expectations. In addition, you will lead by example through demonstrating excellence in processing transactions, managing client services, and upholding exceptional organization to create memorable moments for clients. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia - while enjoying one yourself.

THE ROLE

As the Service Manager, you will lead the team to:

Deliver extraordinary experiences and make meaningful, memorable moments at the Service Counter
Match Clients with their product and direct them to the right Service Counter
Carefully prepare and package the product for an Everyday Luxury opening experience
Efficiently and accurately process transactions while preserving a world-class client experience
Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
Run seamless Service Counter operations to ensure clients are serviced as quickly as possible and product is returned to the sales floor

THE QUALIFICATIONS

The Service Manager has:

Proven skills, education, and/or applicable certifications
- Previous experience operating a point-of-sale system is an asset
A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The ability to set clear objectives and inspire the team
The commitment to continuously learn and develop oneself and inspire growth in others
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

If applicable in location: A-OK Café – Our world-class café located on-site
Product Discount – Maybe you’ve heard of our famous product discount? You have now.
Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.

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More about this job

Responsibilities

The Service Manager leads the team in delivering elevated service counter experiences and ensuring efficient transaction processing. They are responsible for managing end-to-end service operations and supporting the professional growth of team members.

Requirements

Candidates should possess proven skills or certifications and experience with point-of-sale systems. A commitment to the company's values, leadership principles, and a strong sense of style are essential for this role.

Skills

Service management
Retail operations
Point-of-sale systems
Customer service
Team leadership
Transaction processing
Client relations
Strategic collaboration
Operational efficiency
Product packaging
Conflict resolution
Staff development

Benefits

On-site café
Product discount
Virtual wellness resources

Visa sponsorship

Not detected in the job text

Keywords

Retail
Service Management
Point-of-sale
Customer Experience
Leadership
Operations
Client Services
Everyday Luxury
Team Development
Transaction Management
Brand Representation
Sales Floor Support

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