Find work in Canada.

557,954 jobs across our Canadian network. How we count

Jobs near Toronto, ON

25+ jobs

Within 25 km, plus remote jobs

Email me new jobs Save this search

Added 11 mins ago
T
Senior AWS DevOps / Cloud Engineer – AWS CDK, Lambda, ECS & NextGen Connect
ThoughtStorm
Toronto, ON
- Contract
Added 11 mins ago
A
New Accounts Administrator
Aviso
Toronto, ON
- $46,000 to $55,000 CAD / year
- Full-time
Added 11 mins ago
NF
Meat Clerk Part Time Day
No Frills
Toronto, ON
- Part-time
Added 11 mins ago
C
Jr. Payment Administrator (Full-Time)
Clutch
Mississauga, ON
- Full-time
Added 11 mins ago
B
Planning Manager
Brunel
Mississauga, ON
- $120,000 to $190,000 CAD / year
- Full-time
Added 11 mins ago
MB
Head of Fraud
Martyn Bassett Associates
Toronto, ON
- Full-time
Added 11 mins ago
GH
Pastry Cook
Germain Hôtels
Toronto, ON
- Full-time
Added 11 mins ago
CC
Research and Academic Associate
Cleveland Clinic
Toronto, ON
- $70,000 to $80,000 USD / year
- Contract
Added 11 mins ago
AI
Lead IBP Supply
Apotex Inc.
Toronto, ON
- $83,126.34 to $116,377 CAD / year
- Full-time
Added 11 mins ago
NF
Student, Franchise Part Time Afternoon
No Frills
Mississauga, ON
- Part-time
Added 11 mins ago
TI
Functional Testing Quality Assurance Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
Added 11 mins ago
S
Customer Experience Associate - Mississauga & Sandalwood (15 Hours/Week)
Scotiabank
Mississauga, ON
- Full-time
Added 11 mins ago
I
Lead SAP FICO/FSCM Consultant
Infosys
Mississauga, ON
- $96,620 to $109,129 USD / year
- Full-time
Added 11 mins ago
IG
Account Executive, U.S. Brand Partnerships
Insight Global
Toronto, ON
- Full-time
Added 11 mins ago
R
Producer, Front Burner (English Services)
Radio-Canada
Toronto, ON
- Full-time
Added 11 mins ago
I
Confluent - Software Developer - Intern Conversion
IBM
Toronto, ON
- $89,800 to $139,800 CAD / year
- Full-time
Added 11 mins ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Added 11 mins ago
I
Confluent - Software Developer - Intern Conversion
IBM
Toronto, ON
- $89,800 to $139,800 CAD / year
- Full-time
Added 11 mins ago
C
Technical Architect
Cognizant
Mississauga, ON
- Full-time
Added 11 mins ago
NF
Cashier Part Time Afternoon
No Frills
Toronto, ON
- Part-time
Added 11 mins ago
I
Confluent - Software Developer - Intern Conversion
IBM
Toronto, ON
- $89,800 to $139,800 CAD / year
- Full-time
Added 11 mins ago
SM
Registered Nurse Cath Lab
St. Michael's Hospital
Toronto, ON
- Part-time
Added 11 mins ago
IG
Sr Financial Analyst / Associate Finance Manager
Insight Global
Vaughan, ON
- $80,000 to $100,000 CAD / year
- Full-time
Added 11 mins ago
I
Confluent - Software Developer - Intern Conversion
IBM
Toronto, ON
- $89,800 to $139,800 CAD / year
- Full-time
Added 11 mins ago
R
Content Editor - Expert
Raise
Toronto, ON
- Full-time

Arkhya Tech Inc.

Production Support Engineer

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Role : Production Support Engineer / Application Support Engineer

Location : Ottawa / Toronto (Hybrid)

Contract

Job Description:

you will provide L1/L2 application support for Front Office Investment Banking & Capital Markets technology platforms, with a focus on Deal Capture / Trade Booking & Lifecycle and Portfolio Credit Analytics workflows.

Provide L1/L2 application support for Front Office platforms supporting deal capture, trade booking, lifecycle events, and portfolio credit analytics, ensuring stable operation and timely service restoration.

Network support, TCP/IP, UDP.

Perform incident intake, triage, impact assessment, and prioritization; resolve issues at L1/L2 where possible and escalate to L3/engineering/infrastructure with clear diagnostics, evidence, and reproduction steps.

Execute ITIL-aligned Incident, Problem, and Change Management processes, ensuring adherence to SLAs/OLAs and consistent stakeholder communications.

Use ServiceNow (or equivalent) to manage incidents/requests/changes end-to-end, including accurate updates, handoffs, approvals, and closure documentation.

Troubleshoot functional and technical issues impacting trade booking and lifecycle flows (e.g., booking validations, lifecycle amendments, cancel/correct, and downstream confirmations/settlement integrations), coordinating with upstream/downstream teams as needed.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 support for investment banking and capital markets platforms, maintaining stable operations and restoring service promptly. Triage and resolve incidents, manage ITIL-aligned processes in ServiceNow, and coordinate escalations and troubleshooting across teams for trade booking, lifecycle, and downstream workflows.

Requirements

The role calls for application support experience with front-office investment banking and capital markets workflows, including deal capture, trade booking, lifecycle events, and portfolio credit analytics. It also involves network troubleshooting, incident management, ServiceNow, and clear coordination with engineering, infrastructure, and upstream or downstream teams.

Skills

L1/L2 Application Support
Front Office Technology Support
Deal Capture
Trade Booking
Trade Lifecycle Support
Portfolio Credit Analytics
Network Support
TCP/IP
UDP
Incident Triage
Impact Assessment
ITIL Incident Management
Problem Management
Change Management
ServiceNow
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

L1/L2 Application Support
Front Office
Investment Banking
Capital Markets
Deal Capture
Trade Booking
Trade Lifecycle
Portfolio Credit Analytics
TCP/IP
UDP
Incident Intake
Incident Triage
Impact Assessment
L3 Escalation
ITIL
Incident Management
Problem Management
Change Management
ServiceNow
SLA
OLA
Booking Validations
Lifecycle Amendments
Cancel/Correct
Downstream Confirmations
Settlement Integrations
Stakeholder Communications

Report this job