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Added 9 mins ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 9 mins ago
HR
Fire Inspector
Halifax Regional Municipality
Lower Sackville, NS
- Full-time
Enforces operational guidelines, occupational health and safety standards, rules, regulations, policies, systems and procedures for safe and efficient fire prevention operations;
Added 9 mins ago
Executive Assistant, International Banking (Spanish)
Scotiabank
Toronto, ON
The Executive Assistant provides high-level administrative and strategic support to senior executives and leadership teams, by ensuring crucial support and smooth day to day operations to…
Added 9 mins ago
Assistant Store Manager, FT, Marche Centrale
Under Armour
Montreal, QC
As an Assistant Store Manager, you're not just supporting the Store Manager, you're helping lead the charge. From driving daily operations to coaching teammates and delivering results,…
Added 9 mins ago
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 9 mins ago
Forklift Order Picker
Cargill
Calgary, AB
New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.
Added 40 mins ago
CC
Executive Assistant
Community Counselling
North Bay, ON
- Contract
The Executive Assistant, provides confidential administrative and operational support to the Executive Director and leadership team. This position supports executive functions, HR…
Added 40 mins ago
LC
Assistant Gérant/Superviseur temps plein jour
Loblaw Companies Limited
Sainte-Julie, QC
- Full-time
Added 55 mins ago
JI
Department Manager - Lighting/Electrical/Plumbing
J.D. Irving, Limited
Fredericton, NB
- Full-time
Typical career steps are to manage larger departments prior to becoming an assistant store manager.
Added 1 hour ago
Assistant Manager
Circle K
St. John's, NL
You will assist the Store Manager with overseeing the store operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, paperwork, making bank…
Added 1 hour ago
Retail Lead Hand
Canada Post - Postes Canada
Dryden, ON
Union. Assistant, alternate or relief lead hands perform lead hand
Added 1 hour ago
OF
Studio Manager
Orangetheory Fitness 10076
AB · Grande Prairie, AB
- $25 to $30 CAD / hour
- Full-time
As Studio Manager, you'll take an active role in the day-to-day operations and growth of our studio.
Added 1 hour ago
CH
Executive Assistant
Covenant Health Canada
AB · Edmonton, AB
- Contract
Reporting to the Corporate Services Manager, Medical Affairs, the Executive Administrative Assistant provides administrative and operational support to senior physician leadership within…
Added 1 hour ago
BE
Controller
BluMetric Environmental Inc.
Ottawa, ON
- Full-time
…Director – Finance, the Controller will oversee the day-to-day operations of the accounting function, including payroll, accounts receivable, accounts payable, general ledger, financial…
Added 1 hour ago
Lead Customer Service Representative
Circle K
Bible Hill, NS
You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our…
Added 2 hours ago
M
Restaurant assistant manager
McDonald's
Salmon Arm, BC
- Full-time
Added 2 hours ago
MW
CAN Sales Assistant - Alberta
Mountain Warehouse
Lethbridge, AB
- $15 CAD / hour
- Part-time
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to…
Added 3 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 5 hours ago
PG
Financial Accountant
PLC Group
Mississauga, ON
- Full-time
PLC Group is seeking a detail-oriented, hands-on Accountant to support Canadian finance operations and international business units. Reporting to the Financial Controller, you will manage…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Nanaimo, BC
- Full-time
Added 6 hours ago
Emergency Services Administration Assistant
The City of Red Deer
Red Deer, AB
The City of Red Deer is seeking a highly organized and service-oriented Administrative Assistant to join our Emergency Services team. This role plays an important part in supporting the…
Added 7 hours ago
SM
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Hours of Work: In order to provide the necessary patient care, our operations run 24/7. There is the expectation that you are available to work weekdays, weekends and all shifts (days,…
Added 7 hours ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 7 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
The Unit Assistant ensures clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of…
Added 7 hours ago
AC
Administrative Assistant
Aston Carter
AB · Edmonton, Alberta
- $21.63 CAD / hour
- Contract
Job Title: Administrative Assistant (1:00 PM to 9:30 PM)

Closed listing

Arlo Hotels

Assistant Director of Front Office

Front of Yonge, ON, Canada

$80,000 - $85,000 Annually · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $80,000 - $85,000 Annually
Job type: Full-time
Closing date: Oct 31, 2026
Posting language: English
Posted: Oct 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Arlo Midtown

351 W 38th St., New York, NY

Full Time

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Director of Front Office.

Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more…

This position is responsible for supporting the Director of Front Office for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities.

Responsibilities And Authorities

Always treats guests with courtesy and respect in a variety of situations.
Displays honesty & integrity.
Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for opportunity.
Always treats guests with courtesy and respect in a variety of situations.
Displays honesty & integrity.
Supports the Director of Front Office in helping to run the Department – Bell Person, Lobby Hosts and Assistant Front Office Managers.
Conducts pre-shift meetings.
Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings.
Motivates and develops team members.
Maximizes room sales, room revenue and profit.
Delivers outstanding service and creates memorable experiences.

SPECIFIC DUTIES

Leads and supervises the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins.
Supports Director of Front Office in assigned tasks, has an independent vision on areas of improvement and works together with team on preparing, sharing and training opportunities.
Embraces and effectively lives Arlo Core values and culture.
Assigns, coordinates, and supervises work activities of Lobby Hosts/Bellmen.
Trains, mentors and develops Assistant Front Office Managers, Lobby Hosts & Bell Persons.
Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands.
Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed.
Conducts Annual Performance Reviews with reporting team members.
Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff.
Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews.
Manages same day rooms inventory and rate yielding.
Takes personal responsibility for correcting service problems and creates memorable guest experiences.
Completes other duties as assigned by the Director of Operations.

Requirements

Education:

Qualifications

Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

Hospitality Diploma or Degree Preferred
Minimum 2 – 3 years in a Management Position

Knowledge

Hospitality or Customer Service
Opera Cloud & PBX experience.

Special Requirements

Fire and Life Safety Director Certification required within first six (6) months of employment.

Salary

$80,000 - $85,000 Annually

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Arlo Midtown

About employer

More about this job

Responsibilities

Support the Director of Front Office in managing daily front office operations, supervising Lobby Hosts and Bell Persons, and ensuring exceptional guest service. Train and develop team members, manage schedules and payroll, monitor labor costs and room revenue, and respond to guest concerns and emergencies.

Requirements

A hospitality diploma or degree is preferred, along with 2–3 years of management experience and knowledge of hospitality or customer service. Opera Cloud and PBX experience are required, and Fire and Life Safety Director Certification must be obtained within the first six months of employment.

Skills

Front Office Operations
Guest Service
Team Leadership
Staff Training and Development
Scheduling
Payroll
Labor Cost Monitoring
Room Revenue Management
Room Inventory Management
Rate Yielding
Opera Cloud
PBX
Emergency Response
Fire and Life Safety

Visa sponsorship

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Keywords

Front Office
Hospitality
Guest Service
Opera Cloud
PBX
Fire and Life Safety Director Certification
Front Desk Operations
Team Leadership
Staff Training
Performance Reviews
Scheduling
Payroll
Labor Costs
Room Inventory
Rate Yielding
Room Revenue
Emergency Response
Incident Reports
Lobby Hosts
Bell Persons
Assistant Front Office Managers

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