Property Manager
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Minimum 5 years’ experience in residential property management
- Posting language
- English
- Posted
Original job description
Responsibilities
As the Property Manager, you will be responsible for all aspects of property management at one of our downtown multi residential properties. The responsibilities will include, but are not limited to:
- Oversee the day-to-day operations and overall management of the residential property.
- Ensure a high level of resident satisfaction and deliver exceptional customer service.
- Develop strategies to maximize occupancy and rental revenue.
- Manage resident communications, requests, concerns and complaints in a timely and professional manner.
- Monitor and manage property operating expenses, budgets and financial performance.
- Review accounts receivable, follow up on outstanding balances and support effective rent collection.
- Coordinate preventative maintenance programs and ensure building systems and equipment are properly maintained.
- Manage relationships with contractors, suppliers and external service providers, including negotiating and monitoring service agreements.
- Conduct regular property inspections and ensure property is maintained to highest standard
- Identify opportunities to improve operational efficiency, resident experience and property performance.
- Respond to emergencies and coordinate appropriate actions to protect residents, employees and the property.
- Represent the property professionally and foster a positive, welcoming residential community.
- Maintain a strong understanding of local market, including regular visits to all competitors
- Oversight of the hiring, coaching and supervision of the team (administration, leasing, maintenance, security and housekeeping) to achieve operational goals of the property
- Manage accounts receivables and procedures as may be required at the Quebec Rental Board
- Conduct regular property inspections and ensure property is maintained to highest standard
- Ensuring all policies and procedures are followed
- Minimum 5 years’ experience in residential property management
- Demonstrated experience leading onsite teams in high volume residential environment
- Experience with leasing, renewals, collections, resident relations and occupancy optimization
- Experienced with preparation of budgets, monthly reporting
- A strong understanding of building operations
- Strong vendor, contractor and service provider management experience
- Able to prioritize, manage multiple tasks and requests with ease
- Experience in Microsoft Office
- Knowledge of YARDI software will be considered a strong asset
- Perfectly bilingual, written and spoken.
- High level of integrity and professionalism.
If this sound like a role suited for you, please submit your resume.
While we greatly appreciate all applicants, only those selected for an interview will be contacted.
More about this job
Responsibilities
Oversee the operations, financial performance, maintenance, and resident experience of a downtown multi-residential property, including leasing, collections, inspections, and emergency response. Lead the on-site team and manage contractors and service providers while ensuring policies are followed and identifying ways to improve property performance.
Requirements
Requires at least five years of residential property management experience, including leadership of on-site teams in a high-volume environment and experience with leasing, collections, budgeting, reporting, and building operations. Candidates must be fully bilingual in written and spoken communication, proficient with Microsoft Office, and demonstrate strong organizational, vendor-management, and interpersonal skills; Yardi knowledge is an asset.
Skills
- Residential Property Management
- Team Leadership
- Leasing
- Lease Renewals
- Rent Collection
- Resident Relations
- Occupancy Optimization
- Budgeting
- Financial Reporting
- Building Operations
- Vendor Management
- Contractor Management
- Preventative Maintenance
- Customer Service
- Microsoft Office
- Yardi
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Customer Service & Support
- Finance & Accounting
- Sales
- Trades
Keywords
- Residential Property Management
- Multi-Residential Property
- Property Operations
- Resident Satisfaction
- Customer Service
- Occupancy Optimization
- Rental Revenue
- Leasing
- Lease Renewals
- Rent Collection
- Accounts Receivable
- Operating Expenses
- Budgets
- Monthly Reporting
- Building Operations
- Preventative Maintenance
- Property Inspections
- Vendor Management
- Contractor Management
- Service Agreements
- Emergency Response
- On-Site Team Leadership
- Resident Relations
- Quebec Rental Board
- Microsoft Office
- Yardi
- Bilingual Communication