Credit and Collections Specialist

Dartmouth, NS, Canada

Salary: $40,000 - $55,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $40,000 - $55,000
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Description

Join the Armour Team Today!

Position Overview: As a Credit & Collections Specialist, you’ll play a key role in managing financial operations, ensuring account accuracy, and driving process improvements. This role goes beyond payment follow-ups - it’s about building strong relationships, resolving disputes, and collaborating with internal teams to enhance financial processes.

Location: Moncton, NB or Dartmouth, NS

Schedule: Monday - Friday | 8:00am - 5:00pm

Salary: $40,000 - $55,000

Benefits: Health & Dental | RRSP Employer Matching up to 4%

Key Responsibilities

Proactively engage with customers to ensure timely payments while fostering positive working relationships.
Conduct large account reconciliations, investigating discrepancies such as short payments, overpayments, and unresolved balances.
Collaborate with Billing, Pricing, and Operations teams to resolve invoice discrepancies, rating errors, and contract inconsistencies.
Analyze payment trends to identify root causes of delays and implement process improvements.
Develop strategies with internal teams to minimize disputes and enhance cash flow.
Act as a problem-solving expert, addressing challenges to prevent recurring issues.
Maintain accurate records of customer interactions, disputes, and resolutions.

What We’re Looking For

Experience in credit, collections, or accounts receivable, preferably in transportation, logistics, or a related industry.
Strong reconciliation skills with the ability to analyze large datasets and resolve discrepancies.
A problem-solving mindset - you enjoy investigating issues and finding effective solutions.
Excellent communication and negotiation skills to work collaboratively with customers and internal teams.
High attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Excel (pivot tables, VLOOKUPs).

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Manage customer collections and account reconciliations, investigating payment discrepancies and resolving invoice, pricing, and contract issues with internal teams. Analyze payment trends, maintain accurate records, and develop process improvements that reduce disputes and support cash flow.

Requirements

Experience in credit, collections, or accounts receivable is sought, preferably in transportation, logistics, or a related industry. Candidates should have strong reconciliation and analytical skills, excellent communication and negotiation abilities, attention to detail, and proficiency in Excel, including pivot tables and VLOOKUPs.

Skills

Credit Management
Collections
Accounts Receivable
Account Reconciliation
Discrepancy Resolution
Data Analysis
Problem-Solving
Communication
Negotiation
Attention To Detail
Multitasking
Microsoft Excel
Pivot Tables
VLOOKUP

Benefits

Health Insurance
Dental Insurance
Employer RRSP Matching Up To 4%

Visa sponsorship

Not detected in the job text

Keywords

Credit
Collections
Accounts Receivable
Customer Payments
Account Reconciliation
Short Payments
Overpayments
Unresolved Balances
Invoice Discrepancies
Billing
Pricing
Operations
Rating Errors
Contract Inconsistencies
Payment Trends
Process Improvement
Dispute Resolution
Cash Flow
Customer Relationships
Microsoft Excel
Pivot Tables
VLOOKUP
Transportation
Logistics

Report this job