Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 12 mins ago
AT
Customer Success & Implementation Specialist
Armour Transportation Systems
Moncton, NB
- Full-time
Lead customer onboarding from sales handoff through launch and transition to ongoing support
Added 12 mins ago
N
Business Performance Manager
nesto
Canada
- Full-time
…and Salesforce with our Five9 architect to improve speed to lead and the agent experience, building new processes through technology and AI where…
Added 12 mins ago
GF
Commercial Credit Manager
GM Financial
Toronto, ON
- Full-time
…retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their…
Added 12 mins ago
LH
LeafFilter - Territory Sales Representative - Canada (Calgary)
Leaf Home
Calgary, AB
- Full-time
Ensure high-quality and accurate representation of Leaf Home products by representing the company professionally and ensuring that potential customers have an exceptional experience.
Added 12 mins ago
GF
Credit Manager
GM Financial
Burnaby, BC
- Full-time
…retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their…
Added 12 mins ago
HR
Manager, Surveillance
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- Full-time
Possess strong leadership skills that are vital to managing people and delivering exceptional customer service as the manager is responsible for the overall management of the Surveillance…
Added 12 mins ago
C
Global Client Executive, Canada
Chubb
Toronto, ON
- Full-time
…and always working to improve each client’s interaction and experience with…
Added 12 mins ago
AE
Intermediate Aquatics Biologist
AJM Environmental
Calgary, AB
- Full-time
Crew Lead Backpack Electrofishing Certification from Natural Resources Training Group (or other WorkSafe BC recognized vendor) and at least 3 years experience;
Added 12 mins ago
R
Regional Vice President - Integrated Markets - Fraser Valley
RBC
Langley (District), BC
- Full-time
As the Regional Vice President, you will lead and develop a team of sales and service professionals to support client retention, acquisition and growth, providing superior customer service…
Added 12 mins ago
UR
Inside Sales Rep
United Rentals
Wabush, NL
- Full-time
As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and…
Added 12 mins ago
C
Product Design Manager, Design Systems
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
10+ years of product design experience, including time at a Staff, Principal or Lead level, and 2+ years managing designers or formally leading a design systems team.
Added 12 mins ago
B
Business Partner
BGIS
Markham, ON
- Full-time
Account Technology team oversee customer relationship management, business analysis, product and project management utilizing best-in-class software to support BGIS customers. Working…
Added 27 mins ago
B
Business Partner
BGIS
Markham, ON
- Full-time
Account Technology team oversee customer relationship management, business analysis, product and project management utilizing best-in-class software to support BGIS customers. Working…
Added 27 mins ago
SS
Security Operations Supervisor
Securiforce Surveillance, Inc.
Surrey, BC
- Full-time
Previous supervisory or team-lead experience.
Added 27 mins ago
IU
Product Manager
Ikotek USA, Inc.
Vancouver, BC
- $100,000 to $150,000 CAD / year
- Full-time
Lead RFQ presentations of company capabilities. Analyze customer requirements and coordinate internal technical proposals covering industrial design (ID), mechanical design (MD), hardware…
Added 27 mins ago
GC
Field Operations Associate
Grainger Canada
Swift Current, SK
- Full-time
DL NUMBER - Driver License, Valid and in State Must possess and maintain a valid driver’s license in province of residence Upon Hire required
Added 27 mins ago
M
Senior Software Developer, Search
MaintainX
Canada
- Full-time
Hands-on experience designing, building, and operating production-grade search systems end-to-end - including indexing, query execution, relevance tuning, and infrastructure - using…
Added 27 mins ago
FR
Area Manager
FirstService Residential Canada
Hamilton, ON
- Full-time
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Added 27 mins ago
AU
GSOC Operator
Allied Universal
Toronto, ON
- Full-time
Working in a 24/7 environment with rotating shifts in office (no remote work)
Added 27 mins ago
LC
Operations Lead
Liquidity Canada
Toronto, ON
- Full-time
As Liquidity's Operations Lead, you’ll be the person who keeps the business moving day to day. You’ll run our customer research, coordinate with our software engineer, look after client…
Added 27 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
While executing remodel responsibilities, they consistently demonstrate exceptional customer focus by proactively assisting customers in locating products, answering questions accurately,…
Added 27 mins ago
FC
Seasonal Courier
FedEx Canada
Prince George, BC
- Part-time
…Federal Express Canada features of service; to provide related customer service…
Added 27 mins ago
CR
Executive Director - Retirement Operations
COGIR Real Estate
Toronto, ON
- Full-time
Is operations and sales your passion? Are you ready to inspire and motivate a team? Does delivering superior customer service excite you?
Added 27 mins ago
BT
In-Home Bath Renovation Sales
Bath Tune-Up Lakewood and Broomfield
Calgary, AB
- Full-time
…ideas via our collection palettes, and providing a remarkable experience through our Customer…
Added 27 mins ago
AU
Account Supervisor
Allied Universal
Calgary, AB
- $20 CAD / hour
- Full-time
Allied Universal is seeking an experienced Team Lead- Full-Time in Calgary, AB

Armour Transportation Systems

Customer Success & Implementation Specialist

Moncton, NB, Canada

Salary: $45,000- $50,000 · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Salary: $45,000- $50,000
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Description

Join the Armour Team Today!

Are you passionate about creating exceptional customer experiences and ensuring successful customer onboarding? As a Customer Success & Implementation Specialist, you will play a key role in leading new customer implementations from sales handoff through launch and transition to ongoing support. Working closely with customers and internal teams, you'll help ensure operational readiness, seamless onboarding, and long-term customer success. If you enjoy coordinating projects, building relationships, and driving continuous improvement in a fast-paced transportation environment, we'd love to hear from you.

Location: Moncton NB

Type: Full-Time

Schedule: Monday - Friday

Salary: $45,000- $50,000

What You'll Do

Lead customer onboarding from sales handoff through launch and transition to ongoing support
Serve as the primary point of contact throughout the onboarding and implementation process
Coordinate launch milestones, progress updates, and outstanding action items
Confirm operational, billing, technology, and support readiness before the first shipment
Conduct post-launch reviews and facilitate handoff to Customer Experience or Account Management teams
Coordinate TruckMate account setup and validate pricing, billing, service expectations, contacts, and escalation procedures
Work with technology teams to coordinate EDI, API, ASN, portal, and reporting requirements
Document customer procedures and communicate requirements to terminals and internal teams
Train customers on shipment visibility, invoicing, claims processes, and support channels
Keep customers informed of implementation progress, risks, and next steps
Collaborate with Sales, Operations, Customer Experience, Pricing, Billing, Claims, and Technology teams to resolve launch risks
Maintain onboarding documentation, approvals, implementation checklists, and handoff records
Identify opportunities to improve onboarding processes and customer experiences
Contribute feedback and recommendations that support continuous improvement initiatives
Support customer retention, satisfaction, and long-term growth objectives

What You Bring

Strong organizational and project coordination skills
Ability to manage multiple priorities in a fast-paced environment
Excellent problem-solving and decision-making abilities
Strong attention to detail and commitment to accurate documentation
Customer-focused mindset with a passion for delivering exceptional service
Effective communication, presentation, and relationship-building skills
Adaptability and ability to work collaboratively across departments
Knowledge of transportation and logistics operations, including LTL services and the shipment lifecycle
Strong sense of ownership and accountability

Technical Skills

Proficiency with Microsoft Office Suite
Ability to work effectively across multiple systems and platforms
Experience with transportation management systems; TruckMate experience is considered an asset
Familiarity with EDI, API, ASN, customer portals, shipment visibility tools, and reporting systems

Education & Experience

Experience in transportation, logistics, customer success, onboarding, implementation, account management, or customer service
Experience leading customer implementations or cross-functional projects is considered an asset
Postsecondary education in Business, Logistics, Supply Chain, or a related field is considered an asset
Industry certifications or transportation-related education would be considered an asset

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead customer implementations from sales handoff through launch, ensuring operational, billing, technology, and support readiness. Coordinate internal teams and customer training, maintain implementation records, manage launch risks, and improve onboarding to support customer satisfaction and retention.

Requirements

Candidates should have strong organizational, project coordination, communication, problem-solving, and customer service skills, along with the ability to manage multiple priorities and collaborate across departments. Experience in transportation, logistics, customer success, onboarding, implementation, account management, or customer service is sought; transportation management system experience and relevant postsecondary education are assets.

Skills

Project Coordination
Customer Onboarding
Customer Success
Implementation Management
Problem-Solving
Decision-Making
Attention to Detail
Documentation
Customer Service
Communication
Relationship-Building
Cross-Functional Collaboration
Transportation and Logistics Operations
Microsoft Office
EDI and API Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Onboarding
Implementation
Project Coordination
Sales Handoff
Operational Readiness
TruckMate
EDI
API
ASN
Customer Portals
Shipment Visibility
Reporting Systems
LTL Services
Transportation and Logistics
Shipment Lifecycle
Billing
Claims Processes
Customer Experience
Account Management
Microsoft Office Suite
Cross-Functional Collaboration
Implementation Checklists
Continuous Improvement

Report this job

Work requirements

Jobs in Canada