Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 11 mins ago
AT
Customer Success & Implementation Specialist
Armour Transportation Systems
Moncton, NB
- Full-time
Lead customer onboarding from sales handoff through launch and transition to ongoing support
Added 11 mins ago
GF
Commercial Credit Manager
GM Financial
Toronto, ON
- Full-time
Excellent customer service / relationship management skills
Added 11 mins ago
LH
LeafFilter - Territory Sales Representative - Canada (Calgary)
Leaf Home
Calgary, AB
- Full-time
Added 11 mins ago
GF
Credit Manager
GM Financial
Burnaby, BC
- Full-time
…retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their…
Added 11 mins ago
HR
Manager, Surveillance
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- Full-time
Possess strong leadership skills that are vital to managing people and delivering exceptional customer service as the manager is responsible for the overall management of the Surveillance…
Added 11 mins ago
C
Global Client Executive, Canada
Chubb
Toronto, ON
- Full-time
…clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior…
Added 11 mins ago
R
Regional Vice President - Integrated Markets - Fraser Valley
RBC
Langley (District), BC
- Full-time
As the Regional Vice President, you will lead and develop a team of sales and service professionals to support client retention, acquisition and growth, providing superior customer service…
Added 11 mins ago
UR
Inside Sales Rep
United Rentals
Wabush, NL
- Full-time
As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and…
Added 26 mins ago
WC
(CAN) Front End Team Lead
Walmart Canada
Miramichi, NB
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 26 mins ago
SS
Security Operations Supervisor
Securiforce Surveillance, Inc.
Surrey, BC
- Full-time
Strong organizational, documentation, and customer service skills.
Added 26 mins ago
GC
Field Operations Associate
Grainger Canada
Swift Current, SK
- Full-time
DL NUMBER - Driver License, Valid and in State Must possess and maintain a valid driver’s license in province of residence Upon Hire required
Added 26 mins ago
FR
Area Manager
FirstService Residential Canada
Hamilton, ON
- Full-time
FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role…
Added 26 mins ago
AU
GSOC Operator
Allied Universal
Toronto, ON
- Full-time
Working in a 24/7 environment with rotating shifts in office (no remote work)
Added 26 mins ago
LC
Operations Lead
Liquidity Canada
Toronto, ON
- Full-time
As Liquidity's Operations Lead, you’ll be the person who keeps the business moving day to day. You’ll run our customer research, coordinate with our software engineer, look after client…
Added 26 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 26 mins ago
FC
Seasonal Courier
FedEx Canada
Prince George, BC
- Part-time
…shipments for conformance to Federal Express Canada features of service; to provide related customer service…
Added 26 mins ago
WC
(CAN) Food & Consumables Team Lead
Walmart Canada
Montreal, QC
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 26 mins ago
WC
(CAN) Stocking 2 Team Lead
Walmart Canada
Pointe-Claire, QC
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 26 mins ago
CR
Executive Director - Retirement Operations
COGIR Real Estate
Toronto, ON
- Full-time
Is operations and sales your passion? Are you ready to inspire and motivate a team? Does delivering superior customer service excite you?
Added 26 mins ago
WC
(CAN) General Merchandise Team Lead
Walmart Canada
Wasaga Beach, ON
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 26 mins ago
BT
In-Home Bath Renovation Sales
Bath Tune-Up Lakewood and Broomfield
Calgary, AB
- Full-time
…spaces even better than they found them. We specialize in full-service bathroom remodels, from a shower or tub install to complete renovation. Our team strives to minimalize the stress and…
Added 26 mins ago
AU
Account Supervisor
Allied Universal
Calgary, AB
- $20 CAD / hour
- Full-time
Allied Universal is seeking an experienced Team Lead- Full-Time in Calgary, AB. The ideal candidate is responsible for overseeing security operations across the Calgary region. This role…
Added 26 mins ago
BH
HR Generalist
Bayshore HealthCare
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Customer-service mindset with a focus on delivering high-quality HR
Added 26 mins ago
C
Service Technician, Valves & Actuators - 6-8 months contract
CGIS
AB · Edmonton, AB
- Contract
Reporting to the Service & Aftermarket Lead, you will support the inspection, maintenance, repair, and commissioning of valves and automation equipment, primarily from our service facility,…
Added 26 mins ago
Field Area Manager - Eastern Canada Service Operations
ENERCON
Saint-Ferdinand, QC
As the senior operational leader for the region, the Field Area Manager oversees multiple service locations, drives operational and financial performance, supports workforce planning, and…

Armour Transportation Systems

Customer Success & Implementation Specialist

Moncton, NB, Canada

Salary: $45,000- $50,000 · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Salary: $45,000- $50,000
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Description

Join the Armour Team Today!

Are you passionate about creating exceptional customer experiences and ensuring successful customer onboarding? As a Customer Success & Implementation Specialist, you will play a key role in leading new customer implementations from sales handoff through launch and transition to ongoing support. Working closely with customers and internal teams, you'll help ensure operational readiness, seamless onboarding, and long-term customer success. If you enjoy coordinating projects, building relationships, and driving continuous improvement in a fast-paced transportation environment, we'd love to hear from you.

Location: Moncton NB

Type: Full-Time

Schedule: Monday - Friday

Salary: $45,000- $50,000

What You'll Do

Lead customer onboarding from sales handoff through launch and transition to ongoing support
Serve as the primary point of contact throughout the onboarding and implementation process
Coordinate launch milestones, progress updates, and outstanding action items
Confirm operational, billing, technology, and support readiness before the first shipment
Conduct post-launch reviews and facilitate handoff to Customer Experience or Account Management teams
Coordinate TruckMate account setup and validate pricing, billing, service expectations, contacts, and escalation procedures
Work with technology teams to coordinate EDI, API, ASN, portal, and reporting requirements
Document customer procedures and communicate requirements to terminals and internal teams
Train customers on shipment visibility, invoicing, claims processes, and support channels
Keep customers informed of implementation progress, risks, and next steps
Collaborate with Sales, Operations, Customer Experience, Pricing, Billing, Claims, and Technology teams to resolve launch risks
Maintain onboarding documentation, approvals, implementation checklists, and handoff records
Identify opportunities to improve onboarding processes and customer experiences
Contribute feedback and recommendations that support continuous improvement initiatives
Support customer retention, satisfaction, and long-term growth objectives

What You Bring

Strong organizational and project coordination skills
Ability to manage multiple priorities in a fast-paced environment
Excellent problem-solving and decision-making abilities
Strong attention to detail and commitment to accurate documentation
Customer-focused mindset with a passion for delivering exceptional service
Effective communication, presentation, and relationship-building skills
Adaptability and ability to work collaboratively across departments
Knowledge of transportation and logistics operations, including LTL services and the shipment lifecycle
Strong sense of ownership and accountability

Technical Skills

Proficiency with Microsoft Office Suite
Ability to work effectively across multiple systems and platforms
Experience with transportation management systems; TruckMate experience is considered an asset
Familiarity with EDI, API, ASN, customer portals, shipment visibility tools, and reporting systems

Education & Experience

Experience in transportation, logistics, customer success, onboarding, implementation, account management, or customer service
Experience leading customer implementations or cross-functional projects is considered an asset
Postsecondary education in Business, Logistics, Supply Chain, or a related field is considered an asset
Industry certifications or transportation-related education would be considered an asset

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead customer implementations from sales handoff through launch, ensuring operational, billing, technology, and support readiness. Coordinate internal teams and customer training, maintain implementation records, manage launch risks, and improve onboarding to support customer satisfaction and retention.

Requirements

Candidates should have strong organizational, project coordination, communication, problem-solving, and customer service skills, along with the ability to manage multiple priorities and collaborate across departments. Experience in transportation, logistics, customer success, onboarding, implementation, account management, or customer service is sought; transportation management system experience and relevant postsecondary education are assets.

Skills

Project Coordination
Customer Onboarding
Customer Success
Implementation Management
Problem-Solving
Decision-Making
Attention to Detail
Documentation
Customer Service
Communication
Relationship-Building
Cross-Functional Collaboration
Transportation and Logistics Operations
Microsoft Office
EDI and API Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Onboarding
Implementation
Project Coordination
Sales Handoff
Operational Readiness
TruckMate
EDI
API
ASN
Customer Portals
Shipment Visibility
Reporting Systems
LTL Services
Transportation and Logistics
Shipment Lifecycle
Billing
Claims Processes
Customer Experience
Account Management
Microsoft Office Suite
Cross-Functional Collaboration
Implementation Checklists
Continuous Improvement

Report this job

Work requirements

Jobs in Canada