Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 11 mins ago
AT
Customer Success & Implementation Specialist
Armour Transportation Systems
Moncton, NB
- Full-time
…or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information…
Added 11 mins ago
N
Business Performance Manager
nesto
Canada
- Full-time
Design and pull levers with functional stakeholders, leading horizontally with data across Marketing, Sales team leads, and Tech to guide routing and tactical decisions like rate changes…
Added 11 mins ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
…GTS – ETS Allocations, Finance. This role will be part of a team that provides a range of strategic financial advice, analysis and support related to ETS allocations and the business areas…
Added 11 mins ago
C
Product Design Manager, Design Systems
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
As Product Design Manager, Design Systems, you'll lead the team that makes this happen. You'll steer the system's operating model: roadmap, intake, contribution, governance, versioning, and…
Added 11 mins ago
B
Business Partner
BGIS
Markham, ON
- Full-time
…implement tactical software solutions, workstream processes, data analysis, documentation & communication. At this level, the incumbent implements and supports systems with fewer…
Added 25 mins ago
B
Business Partner
BGIS
Markham, ON
- Full-time
…implement tactical software solutions, workstream processes, data analysis, documentation & communication. At this level, the incumbent implements and supports systems with fewer…
Added 25 mins ago
M
Senior Software Developer, Search
MaintainX
Canada
- Full-time
We’re starting a new Search team to make it easier for users find exactly what they need across MaintainX. You’ll play a critical role in designing, building, and scaling search…
Added 25 mins ago
FR
Area Manager
FirstService Residential Canada
Hamilton, ON
- Full-time
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Added 25 mins ago
DG
AI Data Lead
Doane Grant Thornton LLP
Toronto, ON
- Full-time
This role is ideal for an experienced technical professional who can use their hands-on data engineering expertise, their knowledge of Microsoft systems, and their collaborative nature to…
Added 25 mins ago
A
Global Information Security Architect
Affinity
Vancouver, BC
- Full-time
…Information Security Architect to join a global information security team. The successful candidate will be responsible for defining, maintaining, and governing end-to-end security…
Added 26 mins ago
KT
Journeyperson Automotive Service Technician
Kal Tire
Saint John, NB
- Full-time
…or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information…
Added 41 mins ago
W
Territory Manager (Alberta & BC Interior)
Westeck
Kelowna, BC · Edmonton, AB · AB · Calgary, AB
- Full-time
We are looking for a high-performing Territory Sales Manager to lead our sales team and drive growth across the region. This is a leadership role for someone who thrives on building…
Added 55 mins ago
P(
Senior Manager, FP&A & Strategic Finance
Phoenix (YC W21)
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
If you thrive where big ideas turn into real impact, you'll fit right in here. We're a team of creative problem-solvers who move deliberately and collaborate in person, because we think the…
Added 55 mins ago
P(
Senior Manager, Accounting
Phoenix (YC W21)
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Reporting to the Controller, you’ll partner cross-functionally so that financial data flows cleanly across inventory, payments, payroll and accounting systems. You’ll own the month-end…
Added 55 mins ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
Our expertise spans software engineering, artificial intelligence, enterprise systems, IT infrastructure, cloud technologies, data analytics, and strategic technology advisory.
Added 56 mins ago
Senior Advisor - Safety Risk Management
WestJet Group
Calgary, AB
Proficiency with Microsoft Office applications, safety management systems, and data analysis tools.
Added 56 mins ago
Program Manager - Operations
WestJet Group
Calgary, AB
…strategy and driving enterprise-wide performance improvements. The team has been instrumental in delivering initiatives that enhance operational reliability, improve the guest experience,…
Added 56 mins ago
MI
Procurement Manager
Marketing Impact Limited
Concord, ON
- Full-time
This is a senior role with broad influence and a small direct team. You will lead strategic supplier decisions while staying close to negotiations, inventory, purchasing and day-to-day…
Added 56 mins ago
S
Maintenance Manager
Sanofi
Toronto, ON
- Full-time
Lead execution of preventive and corrective maintenance activities across all site assets, including utilities (e.g., steam, water, compressed air), HVAC, refrigeration, electrical and…
Added 1 hour ago
RE
DER Specialist
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Location: Mississauga, ON (hybrid, 3 days in office)
Added 1 hour ago
UO
Case Manager, Student Academic Support
University of British Columbia
Vancouver, BC · UBCV | Thea Koerner House (THEA)
- $7,727.33 to $11,112 CAD / month
- Full-time
Reports to Director Student Academic Support. Works cooperatively as a member of a team of Student Academic Services, playing an integral role in identification and case management of…
Added 1 hour ago
DH
Continuous Improvement Manager
Dessert Holdings
London, ON
- Full-time
We are seeking a Continuous Improvement Manager in London, Ontario. This leader will develop and lead plant continuous improvement strategy, drive adoption and sustainment of the Dessert…
Added 1 hour ago
FR
Area Manager
FirstService Residential Canada
Mississauga, ON
- Full-time
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Added 1 hour ago
A
Senior Software Developer, Forma Admin - Back End
Autodesk
Vancouver, BC
- Full-time
As a senior developer on the Member Administration team, you will be creating solutions to ensure seamless member management for Autodesk Forma customers. The Member Administration team…
Added 1 hour ago
A
Senior Software Developer, Forma Admin - Back End
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a senior developer on the Member Administration team, you will be creating solutions to ensure seamless member management for Autodesk Forma customers. The Member Administration team…

Armour Transportation Systems

Customer Success & Implementation Specialist

Moncton, NB, Canada

Salary: $45,000- $50,000 · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Salary: $45,000- $50,000
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Description

Join the Armour Team Today!

Are you passionate about creating exceptional customer experiences and ensuring successful customer onboarding? As a Customer Success & Implementation Specialist, you will play a key role in leading new customer implementations from sales handoff through launch and transition to ongoing support. Working closely with customers and internal teams, you'll help ensure operational readiness, seamless onboarding, and long-term customer success. If you enjoy coordinating projects, building relationships, and driving continuous improvement in a fast-paced transportation environment, we'd love to hear from you.

Location: Moncton NB

Type: Full-Time

Schedule: Monday - Friday

Salary: $45,000- $50,000

What You'll Do

Lead customer onboarding from sales handoff through launch and transition to ongoing support
Serve as the primary point of contact throughout the onboarding and implementation process
Coordinate launch milestones, progress updates, and outstanding action items
Confirm operational, billing, technology, and support readiness before the first shipment
Conduct post-launch reviews and facilitate handoff to Customer Experience or Account Management teams
Coordinate TruckMate account setup and validate pricing, billing, service expectations, contacts, and escalation procedures
Work with technology teams to coordinate EDI, API, ASN, portal, and reporting requirements
Document customer procedures and communicate requirements to terminals and internal teams
Train customers on shipment visibility, invoicing, claims processes, and support channels
Keep customers informed of implementation progress, risks, and next steps
Collaborate with Sales, Operations, Customer Experience, Pricing, Billing, Claims, and Technology teams to resolve launch risks
Maintain onboarding documentation, approvals, implementation checklists, and handoff records
Identify opportunities to improve onboarding processes and customer experiences
Contribute feedback and recommendations that support continuous improvement initiatives
Support customer retention, satisfaction, and long-term growth objectives

What You Bring

Strong organizational and project coordination skills
Ability to manage multiple priorities in a fast-paced environment
Excellent problem-solving and decision-making abilities
Strong attention to detail and commitment to accurate documentation
Customer-focused mindset with a passion for delivering exceptional service
Effective communication, presentation, and relationship-building skills
Adaptability and ability to work collaboratively across departments
Knowledge of transportation and logistics operations, including LTL services and the shipment lifecycle
Strong sense of ownership and accountability

Technical Skills

Proficiency with Microsoft Office Suite
Ability to work effectively across multiple systems and platforms
Experience with transportation management systems; TruckMate experience is considered an asset
Familiarity with EDI, API, ASN, customer portals, shipment visibility tools, and reporting systems

Education & Experience

Experience in transportation, logistics, customer success, onboarding, implementation, account management, or customer service
Experience leading customer implementations or cross-functional projects is considered an asset
Postsecondary education in Business, Logistics, Supply Chain, or a related field is considered an asset
Industry certifications or transportation-related education would be considered an asset

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead customer implementations from sales handoff through launch, ensuring operational, billing, technology, and support readiness. Coordinate internal teams and customer training, maintain implementation records, manage launch risks, and improve onboarding to support customer satisfaction and retention.

Requirements

Candidates should have strong organizational, project coordination, communication, problem-solving, and customer service skills, along with the ability to manage multiple priorities and collaborate across departments. Experience in transportation, logistics, customer success, onboarding, implementation, account management, or customer service is sought; transportation management system experience and relevant postsecondary education are assets.

Skills

Project Coordination
Customer Onboarding
Customer Success
Implementation Management
Problem-Solving
Decision-Making
Attention to Detail
Documentation
Customer Service
Communication
Relationship-Building
Cross-Functional Collaboration
Transportation and Logistics Operations
Microsoft Office
EDI and API Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Onboarding
Implementation
Project Coordination
Sales Handoff
Operational Readiness
TruckMate
EDI
API
ASN
Customer Portals
Shipment Visibility
Reporting Systems
LTL Services
Transportation and Logistics
Shipment Lifecycle
Billing
Claims Processes
Customer Experience
Account Management
Microsoft Office Suite
Cross-Functional Collaboration
Implementation Checklists
Continuous Improvement

Report this job

Work requirements

Jobs in Canada