Jobs in Canada

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Added 1 hour ago
MA
Senior Investment Technical Products Sales
Marsh Agency
Toronto, ON
- Contract
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
RT
Technical Account Manager (Water Treatment)
Rise Technical
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
Are you an Account Manager or Technical Sales professional with experience in industrial water treatment looking to take full ownership of a high-potential territory and progress into…
Added 1 hour ago
Assistant Store Lead
Spark New Zealand
Hamilton, ON
Leading edge health and wellbeing support including wellbeing coaches and in-house Specialist Clinical Support.
Added 1 hour ago
SE
Integrated Marketing Specialist, Industrial Segment (12-month contract)
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
…customer-centric marketing programs. The Integrated Marketing Specialist will primarily support execution of the Industrial Segments marketing plan, with a focus on Mining, Minerals and…
Added 2 hours ago
SE
Integrated Marketing Specialist, Industrial Segment (12-month contract)
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
…customer-centric marketing programs. The Integrated Marketing Specialist will primarily support execution of the Industrial Segments marketing plan, with a focus on Mining, Minerals and…
Added 2 hours ago
TU
Patient Access Representative - Full Time, Days
The University of Kansas Health System
Pavilion 1, BC
- Full-time
Consistently collects patient co-pay and outstanding account balances.
Added 2 hours ago
F
Senior Specialist, Commerce
Flywheel
Toronto, ON
- Full-time
The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to…
Added 2 hours ago
F
Senior Specialist, Commerce
Flywheel
Toronto, ON
- Full-time
The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to…
Added 3 hours ago
SA
Campaign Marketing Manager, Customer Lifecycle
STAN AI
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
Segment and personalize. Use product usage and account data to tailor messages by customer size, role, region, lifecycle stage, and the features they use.
Added 3 hours ago
A
Payroll Specialist
Altis
Toronto, ON
- $90,000 to $105,000 CAD / year
- Contract
Our client, a respected regulatory and not-for-profit organization, is seeking an experienced Payroll Specialist to play a critical role in ensuring the accuracy, integrity, and compliance…
Added 3 hours ago
Y
Specialist Administrator - Snowflake
Yochana
Markham, ON
- Full-time
Strong understanding of Snowflake architecture, including accounts, organizations, databases, schemas, warehouses, stages, tasks, streams, shares, integrations, and account usage views.
Added 3 hours ago
FN
Mortgage Specialist, Renewals
First National Financial LP
Toronto, ON
- Full-time
Must possess good communication skills on the telephone and when interacting with internal First National departments and business partners
Added 4 hours ago
M
Senior Advisor Onboarding & Transitions Specialist
Manulife
Montreal, QC
- Full-time
Manage the end-to-end onboarding process for new advisors, including account setup and integration with existing systems.
Added 4 hours ago
B|
Experts, service-conseil | Client Success Experts
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
(Account Manager, Senior Account Manager, Account Supervisor, Client Success Specialist, Customer Success Manager, Account Director, Senior Project Manager, Product Lead, etc.)
Added 4 hours ago
Revenue & Data Specialist
SOCAN - The Society of Composers, Authors and Music Publishers of Canada
Toronto, ON
The Licensing Operations and Data Specialist is responsible for supporting licensing administration, royalty collections operations, data management, operational reporting, systems…
Added 5 hours ago
GM
Sr. Calibration Specialist
General Motors
Markham, ON
- Full-time
…and Zero Congestion. As a Senior Body Controls Calibration Specialist, you’ll play a…
Added 5 hours ago
AC
RQ11861 - Systems Administrator/Operations Support Specialist - Junior
A.T. Consulting & Recruiting Inc.
Toronto, ON
- Contract
Understanding of cybersecurity best practices, including account security, patch management, vulnerability remediation, endpoint protection, and access control.
Added 5 hours ago
B
Experts, service-conseil | Client Success Experts
Bloom
Montreal, QC
- Full-time
(Account Manager, Senior Account Manager, Account Supervisor, Client Success Specialist, Customer Success Manager, Account Director, Senior Project Manager, Product Lead, etc.)
Added 6 hours ago
QM
Spécialiste des comptes fournisseurs / Accounts Payable Specialist
Quantum Management Services Ltd.
Montreal, QC
- $65,000 to $75,000 CAD / year
- Full-time
We are seeking a proactive and detail-oriented Accounts Payable Specialist to join a growing organization. Reporting directly to the Senior Manager, Finance, you will oversee the full…
Added 6 hours ago
IF
Software Developer Specialist (Software Development CL & SL)
Intact FC
Montreal, QC
- Full-time
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Added 6 hours ago
M
Energy & GHG Management Specialist
Metrolinx
Canada
- Full-time
Comprehensive health and dental benefits, and wellness spending account
Added 6 hours ago
SR
Accounts Payable Specialist & Bookkeeper
Sterling Rivers Inc
Toronto, ON
- Full-time
Sterling Rivers is hiring a Accounts Payable Specialist & Bookkeeper to keep our books accurate, our bills paid, and our month-end close running on schedule. This is a hands-on,…
Added 6 hours ago
N
Insurance Service Specialist at Petrela Westmount
Navacord
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Petrela Westmount (formerly, Petrela, Winter & Associates) is hiring an Insurance Services Specialist for our Toronto location. This is an entry level opportunity ideally suited for an…
Added 6 hours ago
T
New Business Specialist - Private Client Advice
TD
Toronto, ON · Markham, ON
- Full-time
…exceed our client's expectations. The Support team partners with account managers, the new business team and appraisers to meet this…
Added 7 hours ago
International Accessories Senior Buying Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
The candidate is a specialist in the accessories and understands business for each of their respective regions and plays a supervisory role in the buying of the accessory categories for the…

Armour Transportation Systems

Customer Success & Implementation Specialist

Moncton, NB, Canada

Salary: $45,000- $50,000 · Full-time

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Job details

Pay: Salary: $45,000- $50,000
Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Description

Join the Armour Team Today!

Are you passionate about creating exceptional customer experiences and ensuring successful customer onboarding? As a Customer Success & Implementation Specialist, you will play a key role in leading new customer implementations from sales handoff through launch and transition to ongoing support. Working closely with customers and internal teams, you'll help ensure operational readiness, seamless onboarding, and long-term customer success. If you enjoy coordinating projects, building relationships, and driving continuous improvement in a fast-paced transportation environment, we'd love to hear from you.

Location: Moncton NB

Type: Full-Time

Schedule: Monday - Friday

Salary: $45,000- $50,000

What You'll Do

Lead customer onboarding from sales handoff through launch and transition to ongoing support
Serve as the primary point of contact throughout the onboarding and implementation process
Coordinate launch milestones, progress updates, and outstanding action items
Confirm operational, billing, technology, and support readiness before the first shipment
Conduct post-launch reviews and facilitate handoff to Customer Experience or Account Management teams
Coordinate TruckMate account setup and validate pricing, billing, service expectations, contacts, and escalation procedures
Work with technology teams to coordinate EDI, API, ASN, portal, and reporting requirements
Document customer procedures and communicate requirements to terminals and internal teams
Train customers on shipment visibility, invoicing, claims processes, and support channels
Keep customers informed of implementation progress, risks, and next steps
Collaborate with Sales, Operations, Customer Experience, Pricing, Billing, Claims, and Technology teams to resolve launch risks
Maintain onboarding documentation, approvals, implementation checklists, and handoff records
Identify opportunities to improve onboarding processes and customer experiences
Contribute feedback and recommendations that support continuous improvement initiatives
Support customer retention, satisfaction, and long-term growth objectives

What You Bring

Strong organizational and project coordination skills
Ability to manage multiple priorities in a fast-paced environment
Excellent problem-solving and decision-making abilities
Strong attention to detail and commitment to accurate documentation
Customer-focused mindset with a passion for delivering exceptional service
Effective communication, presentation, and relationship-building skills
Adaptability and ability to work collaboratively across departments
Knowledge of transportation and logistics operations, including LTL services and the shipment lifecycle
Strong sense of ownership and accountability

Technical Skills

Proficiency with Microsoft Office Suite
Ability to work effectively across multiple systems and platforms
Experience with transportation management systems; TruckMate experience is considered an asset
Familiarity with EDI, API, ASN, customer portals, shipment visibility tools, and reporting systems

Education & Experience

Experience in transportation, logistics, customer success, onboarding, implementation, account management, or customer service
Experience leading customer implementations or cross-functional projects is considered an asset
Postsecondary education in Business, Logistics, Supply Chain, or a related field is considered an asset
Industry certifications or transportation-related education would be considered an asset

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead customer implementations from sales handoff through launch, ensuring operational, billing, technology, and support readiness while coordinating milestones and internal teams. Train customers, document procedures, manage post-launch handoffs, resolve launch risks, and recommend improvements that support customer satisfaction and retention.

Requirements

The role calls for strong organizational, project coordination, communication, problem-solving, and customer service skills, along with the ability to manage multiple priorities and collaborate across departments. Experience in transportation, logistics, customer success, onboarding, implementation, account management, or customer service is sought; transportation management system experience is useful, and relevant postsecondary education is an asset.

Skills

Project Coordination
Customer Onboarding
Problem-Solving
Decision-Making
Attention to Detail
Communication
Presentation Skills
Cross-Functional Collaboration
Transportation and Logistics Operations
LTL Services
Microsoft Office
TruckMate
EDI
API

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Onboarding
Customer Implementation
Project Coordination
Transportation
Logistics
LTL Services
Shipment Lifecycle
TruckMate
EDI
API
ASN
Customer Portals
Shipment Visibility
Reporting Systems
Microsoft Office
Operational Readiness
Billing Readiness
Customer Training
Claims Processes
Account Management
Customer Retention
Cross-Functional Collaboration
Implementation Checklists
Continuous Improvement

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Work requirements

Jobs in Canada