Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 29 mins ago
JP
Maintenance Technical Specialist, Equipment and Documentation
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are seeking a Maintenance Technical Specialist, Equipment and Documentation to support equipment reliability and the continuous improvement of our maintenance program. In this role, you…
Added 4 hours ago
CC
RQ11861 - Systems Administrator/Operations Support Specialist
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Must Have Experience:
Added 6 hours ago
T
Dynamics/Sharepoint Architect
TEKsystems
Toronto, ON
- $125 to $145 CAD / hour
- Contract
The Senior Microsoft Upgrade Specialist will provide hands-on technical leadership and overall delivery oversight for the Clinic Information Management System (CIMS) upgrade. The role will…
Added 6 hours ago
SYSTEMS INTEGRATION SPECIALIST (AMANDA Developer/Administrator)
City of Toronto
Toronto, ON
Division & Section: Public Health, Operations & Business Services
Added 6 hours ago
Y
GET
Yokogawa
NB · Chiasson Office, NB
- Full-time
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement,…
Added 11 hours ago
Assistant Store Lead
Spark New Zealand
Hamilton, ON
Working to ensure day to day operations run smoothly.
Added 11 hours ago
CC
Systems Administrator/Operations Support Specialist (oracle Fusion/HCM)- RQ11857 (CANADA) - Onsite
Computer Consultants International, Inc.
Toronto, ON
- Contract
CCI is hiring a Systems Administrator/Operations Support Specialist to provide systems administration and systems operations support, including setting up user access, user profiles, backup…
Added 12 hours ago
PS
Financial Technical Analyst
Publicis Sapient
Toronto, ON
- $100,000 to $145,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 13 hours ago
A
RQ00838 – Senior Microsoft Dynamics CRM & SharePoint Solution Architect – On-Premises Upgrade
Amyantek
Toronto, ON
- Contract
Manager Notes Must Haves:
Added 13 hours ago
G
Gérant(e) de magasin – GEOX – Rockland Centre
Geox
Montreal, QC
- Full-time
Principales responsabilités :2. Opérations du magasin 3. Leadership de l'équipe4. Omnicanal5. Expérience client6. Merchandising visuelExigences du poste :
Added 14 hours ago
Specialist, Business Process (18-month temporary position)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 14 hours ago
Revenue & Data Specialist
SOCAN - The Society of Composers, Authors and Music Publishers of Canada
Toronto, ON
The Licensing Operations and Data Specialist is responsible for supporting licensing administration, royalty collections operations, data management, operational reporting, systems…
Added 14 hours ago
Senior Retention & Growth Marketing Specialist
Zen Educate
Vancouver, BC
Location: Vancouver – Hybrid (3 days in office)
Added 15 hours ago
UH
Technical Specialist
University Health Network
Toronto, ON
- Full-time
The Technical Specialist work closely with other Business Intelligence (BI) Analyst and Developer, Data Engineers, Clinical/SME teams and Other Epic Application Team, this position is…
Added 15 hours ago
B
Senior Vulnerability Management Analyst
BRP
Montreal, QC
- Full-time
We are looking for a Senior Vulnerability Management Specialist responsible for leading the identification, assessment, prioritization, reporting, and remediation oversight of cybersecurity…
Added 15 hours ago
AC
RQ11861 - Systems Administrator/Operations Support Specialist - Junior
A.T. Consulting & Recruiting Inc.
Toronto, ON
- Contract
Systems Administrator/Operations Support Specialist
Added 15 hours ago
M
Sr. Specialist (Five 9)
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Sr. Specialist (Five 9) to help design, build, and optimize our enterprise contact center platforms that support critical healthcare operations. This hands-on…
Added 15 hours ago
SN
Field Placement and Program Specialist
Six Nations Polytechnic
Brantford, ON
- Full-time
For more information, visit www.snpolytechnic.com
Added 16 hours ago
M
Specialist CNC Program & Operator
MDA
Brampton, ON
- Full-time
SPECIALIST CNC PROGRAMMER & OPERATOR CNC Operators are highly skilled professionals, able to work with great concentration and precision. They must be responsible and comply with all safety…
Added 16 hours ago
S
Q2C Senior Business Analyst
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…projects and initiatives involving their internal Quote to Cash operations. This person will be responsible for making critical decisions on crucial projects to improve and scale our…
Added 17 hours ago
EP
E-Commerce fulfillment & Customer Care Specialist
ENERGY POWERSPORTS
Oakville, ON
- Full-time
Role Description This full-time, on-site E-Commerce Fulfillment & Customer Care Specialist role is based at our Oakville, ON location. The specialist will process online orders, participate…
Added 17 hours ago
SQ
AVP, Security Domain Enterprise Architecture
Sunlife Québec
Montreal, QC
- Full-time
…evolution of security capabilities across global business and technology…
Added 18 hours ago
LC
Inventory Specialist
Linamar Corporation
Salford, ON
- Full-time
Inventory Specialist is responsible for managing and maintaining the cycle count program across the Salford, Norwich, and Cornelia locations to ensure inventory accuracy and compliance with…
Added 18 hours ago
P
Digital Experience Manager
Pragmatike
Toronto, ON
- Full-time
…Digital Specialists or agency partners on day-to-day content operations. As a Specialist, you will be a hands-on individual contributor, executing experience improvements, analytics and…
Added 18 hours ago
AT
Customer Success & Implementation Specialist
Armour Transportation Systems
Moncton, NB
- Full-time
Collaborate with Sales, Operations, Customer Experience, Pricing, Billing, Claims, and Technology teams to resolve launch risks

Armour Transportation Systems

Customer Success & Implementation Specialist

Moncton, NB, Canada

Salary: $45,000- $50,000 · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Salary: $45,000- $50,000
Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Description

Join the Armour Team Today!

Are you passionate about creating exceptional customer experiences and ensuring successful customer onboarding? As a Customer Success & Implementation Specialist, you will play a key role in leading new customer implementations from sales handoff through launch and transition to ongoing support. Working closely with customers and internal teams, you'll help ensure operational readiness, seamless onboarding, and long-term customer success. If you enjoy coordinating projects, building relationships, and driving continuous improvement in a fast-paced transportation environment, we'd love to hear from you.

Location: Moncton NB

Type: Full-Time

Schedule: Monday - Friday

Salary: $45,000- $50,000

What You'll Do

Lead customer onboarding from sales handoff through launch and transition to ongoing support
Serve as the primary point of contact throughout the onboarding and implementation process
Coordinate launch milestones, progress updates, and outstanding action items
Confirm operational, billing, technology, and support readiness before the first shipment
Conduct post-launch reviews and facilitate handoff to Customer Experience or Account Management teams
Coordinate TruckMate account setup and validate pricing, billing, service expectations, contacts, and escalation procedures
Work with technology teams to coordinate EDI, API, ASN, portal, and reporting requirements
Document customer procedures and communicate requirements to terminals and internal teams
Train customers on shipment visibility, invoicing, claims processes, and support channels
Keep customers informed of implementation progress, risks, and next steps
Collaborate with Sales, Operations, Customer Experience, Pricing, Billing, Claims, and Technology teams to resolve launch risks
Maintain onboarding documentation, approvals, implementation checklists, and handoff records
Identify opportunities to improve onboarding processes and customer experiences
Contribute feedback and recommendations that support continuous improvement initiatives
Support customer retention, satisfaction, and long-term growth objectives

What You Bring

Strong organizational and project coordination skills
Ability to manage multiple priorities in a fast-paced environment
Excellent problem-solving and decision-making abilities
Strong attention to detail and commitment to accurate documentation
Customer-focused mindset with a passion for delivering exceptional service
Effective communication, presentation, and relationship-building skills
Adaptability and ability to work collaboratively across departments
Knowledge of transportation and logistics operations, including LTL services and the shipment lifecycle
Strong sense of ownership and accountability

Technical Skills

Proficiency with Microsoft Office Suite
Ability to work effectively across multiple systems and platforms
Experience with transportation management systems; TruckMate experience is considered an asset
Familiarity with EDI, API, ASN, customer portals, shipment visibility tools, and reporting systems

Education & Experience

Experience in transportation, logistics, customer success, onboarding, implementation, account management, or customer service
Experience leading customer implementations or cross-functional projects is considered an asset
Postsecondary education in Business, Logistics, Supply Chain, or a related field is considered an asset
Industry certifications or transportation-related education would be considered an asset

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead customer implementations from sales handoff through launch, ensuring operational, billing, technology, and support readiness while coordinating milestones and internal teams. Train customers, document procedures, manage post-launch handoffs, resolve launch risks, and recommend improvements that support customer satisfaction and retention.

Requirements

The role calls for strong organizational, project coordination, communication, problem-solving, and customer service skills, along with the ability to manage multiple priorities and collaborate across departments. Experience in transportation, logistics, customer success, onboarding, implementation, account management, or customer service is sought; transportation management system experience is useful, and relevant postsecondary education is an asset.

Skills

Project Coordination
Customer Onboarding
Problem-Solving
Decision-Making
Attention to Detail
Communication
Presentation Skills
Cross-Functional Collaboration
Transportation and Logistics Operations
LTL Services
Microsoft Office
TruckMate
EDI
API

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Onboarding
Customer Implementation
Project Coordination
Transportation
Logistics
LTL Services
Shipment Lifecycle
TruckMate
EDI
API
ASN
Customer Portals
Shipment Visibility
Reporting Systems
Microsoft Office
Operational Readiness
Billing Readiness
Customer Training
Claims Processes
Account Management
Customer Retention
Cross-Functional Collaboration
Implementation Checklists
Continuous Improvement

Report this job

Work requirements

Jobs in Canada