Jobs in Canada

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Added 26 mins ago
H
Senior Systems Integration Specialist
HDR
Toronto, ON
- Full-time
HDR is seeking a Senior Rail Systems Integration Specialist to join our Toronto office. Reporting to the Section Lead - Systems and Operations, you will be part of the larger North America…
Added 26 mins ago
TG
Quality Assurance / Quality Control
Triumph Group of Companies
Mississauga, ON
- Full-time
The QA/QC Inspection Specialist supports Triumph's roofing service and inspection division, splitting time between the field and the office. You'll assess roofing and building envelope…
Added 26 mins ago
FB
Bakery Department Manager - Contract
Farm Boy Inc.
Cambridge, ON
- $52,000 to $57,000 CAD / year
- Full-time
…will be partnering closely with the Store Manager and Retail Specialist, and bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 26 mins ago
CM
Contract & Supply Chain Specialist (6-month contract)
CSV Midstream Solutions
Calgary, AB
- Full-time
CSV Midstream is looking for an experienced Contract & Supply Chain Specialist to join our Calgary team for a six-month contract. This is a hands-on role focused on establishing,…
Added 27 mins ago
SQ
AVP, Security Domain Enterprise Architecture
Sunlife Québec
Montreal, QC
- Full-time
Manage the function's operating plan, assigned budget, and resources, and build business cases for additional capacity or specialist support.
Added 27 mins ago
FB
Grocery Department Manager
Farm Boy Inc.
Cambridge, ON
- $52,000 to $57,000 CAD / year
- Full-time
…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 27 mins ago
LC
Inventory Specialist
Linamar Corporation
Salford, ON
- Full-time
Inventory Specialist is responsible for managing and maintaining the cycle count program across the Salford, Norwich, and Cornelia locations to ensure inventory accuracy and compliance with…
Added 27 mins ago
R
Senior Strategy and Operations Specialist
Roche
Mississauga, ON · Canada Pharma Campus
- Full-time
This role is based within Business Strategy & Operations (BSO), which serves as the strategic backbone and operational enabler for Product Development Data Sciences (PDD). PDD brings…
Added 27 mins ago
WO
Elder Life Specialist - Acute Care For Elderly ACE
William Osler Health System
Brampton, ON
- Full-time
…collaboration with the Nurse Practitioner in Geriatrics, the Elder Life Specialist (ELS) would oversee the daily operations of the HELP program and act as resource in geriatric care. The…
Added 42 mins ago
P
Digital Experience Specialist
Pragmatike
Toronto, ON
- Full-time
…Digital Specialists or agency partners on day-to-day content operations. As a Specialist, you will be a hands-on individual contributor, executing experience improvements, analytics and…
Added 42 mins ago
P
Digital Experience Manager
Pragmatike
Toronto, ON
- Full-time
…Digital Specialists or agency partners on day-to-day content operations. As a Specialist, you will be a hands-on individual contributor, executing experience improvements, analytics and…
Added 56 mins ago
AT
Customer Success & Implementation Specialist
Armour Transportation Systems
Moncton, NB
- Full-time
…customer onboarding? As a Customer Success & Implementation Specialist, you will play a key role in leading new customer implementations from sales handoff through launch and transition to…
Added 56 mins ago
PS
U.S. Tax Operations Specialist
PlanIT Search
Montreal, QC
- $85,000 to $105,000 CAD / year
- Full-time
As a U.S. Tax Operations Specialist, you’ll support the New York tax team’s U.S. information reporting and withholding operations. You’ll work across the reporting cycle, from validating…
Added 56 mins ago
SR
Bilingual Inside Sales Representative
STRIVE Recruitment Inc.
Montreal, QC
- $65,000 to $85,000 CAD / year
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology.…
Added 56 mins ago
SL
AVP, Security Domain Enterprise Architecture
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
Manage the function's operating plan, assigned budget, and resources, and build business cases for additional capacity or specialist support.
Added 56 mins ago
SL
AVP, Security Domain Enterprise Architecture
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
Manage the function's operating plan, assigned budget, and resources, and build business cases for additional capacity or specialist support.
Added 56 mins ago
Testing Centre Information Management Specialist - App. D/Temp. Assignment (Nov. 2026 - March 2027)
Mohawk College
Hamilton, ON
The Testing Centre Information Management Specialist supports, implements, evaluates, and promotes testing services for the Mohawk Testing Centre including External Testing, Accommodated…
Added 1 hour ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Cambridge, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 1 hour ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Guelph, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 1 hour ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Kitchener, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 1 hour ago
A
Regional Mechanical Project Engineering Specialist
Alcoa
Montreal, QC · Bécancour, QC · Baie-Comeau, QC · Deschambault, QC · CA MTR Montreal, QC
- Full-time
…our industry. As a Regional Mechanical Project Engineering Specialist, you will use your engineering expertise, technical judgment, and collaborative approach to develop safe, effective,…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Part-time
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Aurora, ON
- Part-time
Added 1 hour ago
OI
Accounts Payable Specialist
ODL, Inc
Vaughan, ON · ODL Doors
- Full-time
The Accounts Payable Specialist is responsible for overseeing the full cycle of accounts payable, including validation and processing of vendor invoices, reconciliation of statements, and…
Added 1 hour ago
FA
Inventory Control Specialist
FTAI Aviation
Montreal, QC
- Full-time
The Inventory Control Specialist works closely with Materials, Operations, Quality, Supply Chain, and local stockroom personnel to ensure inventory is properly received, stored,…

Armour Transportation Systems

Customer Success & Implementation Specialist

Moncton, NB, Canada

Salary: $45,000- $50,000 · Full-time

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Job details

Pay: Salary: $45,000- $50,000
Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Description

Join the Armour Team Today!

Are you passionate about creating exceptional customer experiences and ensuring successful customer onboarding? As a Customer Success & Implementation Specialist, you will play a key role in leading new customer implementations from sales handoff through launch and transition to ongoing support. Working closely with customers and internal teams, you'll help ensure operational readiness, seamless onboarding, and long-term customer success. If you enjoy coordinating projects, building relationships, and driving continuous improvement in a fast-paced transportation environment, we'd love to hear from you.

Location: Moncton NB

Type: Full-Time

Schedule: Monday - Friday

Salary: $45,000- $50,000

What You'll Do

Lead customer onboarding from sales handoff through launch and transition to ongoing support
Serve as the primary point of contact throughout the onboarding and implementation process
Coordinate launch milestones, progress updates, and outstanding action items
Confirm operational, billing, technology, and support readiness before the first shipment
Conduct post-launch reviews and facilitate handoff to Customer Experience or Account Management teams
Coordinate TruckMate account setup and validate pricing, billing, service expectations, contacts, and escalation procedures
Work with technology teams to coordinate EDI, API, ASN, portal, and reporting requirements
Document customer procedures and communicate requirements to terminals and internal teams
Train customers on shipment visibility, invoicing, claims processes, and support channels
Keep customers informed of implementation progress, risks, and next steps
Collaborate with Sales, Operations, Customer Experience, Pricing, Billing, Claims, and Technology teams to resolve launch risks
Maintain onboarding documentation, approvals, implementation checklists, and handoff records
Identify opportunities to improve onboarding processes and customer experiences
Contribute feedback and recommendations that support continuous improvement initiatives
Support customer retention, satisfaction, and long-term growth objectives

What You Bring

Strong organizational and project coordination skills
Ability to manage multiple priorities in a fast-paced environment
Excellent problem-solving and decision-making abilities
Strong attention to detail and commitment to accurate documentation
Customer-focused mindset with a passion for delivering exceptional service
Effective communication, presentation, and relationship-building skills
Adaptability and ability to work collaboratively across departments
Knowledge of transportation and logistics operations, including LTL services and the shipment lifecycle
Strong sense of ownership and accountability

Technical Skills

Proficiency with Microsoft Office Suite
Ability to work effectively across multiple systems and platforms
Experience with transportation management systems; TruckMate experience is considered an asset
Familiarity with EDI, API, ASN, customer portals, shipment visibility tools, and reporting systems

Education & Experience

Experience in transportation, logistics, customer success, onboarding, implementation, account management, or customer service
Experience leading customer implementations or cross-functional projects is considered an asset
Postsecondary education in Business, Logistics, Supply Chain, or a related field is considered an asset
Industry certifications or transportation-related education would be considered an asset

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead customer implementations from sales handoff through launch, ensuring operational, billing, technology, and support readiness while coordinating milestones and internal teams. Train customers, document procedures, manage post-launch handoffs, resolve launch risks, and recommend improvements that support customer satisfaction and retention.

Requirements

The role calls for strong organizational, project coordination, communication, problem-solving, and customer service skills, along with the ability to manage multiple priorities and collaborate across departments. Experience in transportation, logistics, customer success, onboarding, implementation, account management, or customer service is sought; transportation management system experience is useful, and relevant postsecondary education is an asset.

Skills

Project Coordination
Customer Onboarding
Problem-Solving
Decision-Making
Attention to Detail
Communication
Presentation Skills
Cross-Functional Collaboration
Transportation and Logistics Operations
LTL Services
Microsoft Office
TruckMate
EDI
API

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Onboarding
Customer Implementation
Project Coordination
Transportation
Logistics
LTL Services
Shipment Lifecycle
TruckMate
EDI
API
ASN
Customer Portals
Shipment Visibility
Reporting Systems
Microsoft Office
Operational Readiness
Billing Readiness
Customer Training
Claims Processes
Account Management
Customer Retention
Cross-Functional Collaboration
Implementation Checklists
Continuous Improvement

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Jobs in Canada