Inbound / Outbound Freight Coordinator

Dartmouth, NS, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 26, 2026

Original job description

Description

Join the Armour Team Today!

Position Overview: We are seeking a proactive and detail-oriented professional to join our team. In this role, you will collaborate with diverse teams, customers, and stakeholders to optimize equipment and freight movement. You will play a pivotal role in driving operational excellence, ensuring accurate reporting, and enhancing the overall customer experience.

Role: Inbound / Outbound Freight Coordinator| White Glove Division

Location:Dartmouth, NS

Schedule:Monday - Friday | 7:00am - 4:00pm

Key Responsibilities:

Partner with departments, terminals, and customers to address and eliminate barriers in equipment and freight movement.
Ensure timely and accurate performance reporting, volume forecasting, and scorecard updates.
Schedule and confirm pick-up and delivery appointments.
Conduct data entry with precision and attention to detail.
Maintain and update customer portals to reflect current and accurate information.
Respond proactively to customer needs, inquiries, and concerns with professionalism and urgency.
Continuously seek opportunities to enhance the customer experience.

Qualifications and Skills:

Essential Competencies:

Exceptional time management skills with the ability to multitask and meet deadlines in a fast-paced environment.
Self-motivated with strong analytical and decision-making abilities.
Effective communication and leadership skills, with the ability to inspire and guide teams.
Adept at analyzing situations, resolving conflicts, and negotiating win-win outcomes.
Knowledge of the transportation industry, including dispatch, dock operations, and equipment utilization, is a strong asset.

Technical Proficiencies:

Familiarity with the TruckMate System is an advantage.
Proficiency in Microsoft Office Suite, with the ability to create detailed reports in Word and Excel.
Strong typing and general computer skills.

Working Environment:

Fast-paced, dynamic work environment
High volumes of communication via email and phone.

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More about this job

Responsibilities

Coordinate equipment and freight movement with internal departments, terminals, and customers, and schedule and confirm pickup and delivery appointments. Maintain accurate reporting, forecasts, scorecards, data entries, and customer portals while responding promptly to customer needs and improving the customer experience.

Requirements

The role calls for strong time management, multitasking, analytical, decision-making, communication, leadership, conflict-resolution, and negotiation abilities. Transportation industry knowledge is an asset; familiarity with TruckMate, Microsoft Office, report creation, typing, and general computer use is also relevant.

Skills

Time Management
Multitasking
Analytical Skills
Decision-Making
Communication
Leadership
Conflict Resolution
Negotiation
Customer Service
Data Entry
Performance Reporting
Volume Forecasting
Appointment Scheduling
Microsoft Office
TruckMate

Visa sponsorship

Not detected in the job text

Keywords

Freight Coordination
Inbound Freight
Outbound Freight
Equipment Movement
Transportation
Dispatch
Dock Operations
Equipment Utilization
Pickup Scheduling
Delivery Scheduling
Performance Reporting
Volume Forecasting
Scorecards
Data Entry
Customer Portals
Customer Service
TruckMate
Microsoft Office
Microsoft Word
Microsoft Excel
Email Communication
Phone Communication
Conflict Resolution
Negotiation

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