Office Clerk
- Bathurst, NB, Canada
Compensation: $18 - $19/hr · Full-time
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Job details
- Pay
- Compensation: $18 - $19/hr
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Join the Armour Team Today!
Bring your energy and organizational skills to a fast-paced environment where every day makes a difference!
Position Overview: As an Office Clerk, you’ll be the go-to person who keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear communication, you’ll play a key role in delivering exceptional service to our customers and helping our drivers stay on the move. If you thrive in a dynamic setting and enjoy keeping things running seamlessly behind the scenes - this role is for you.
Location: Bathurst, NB
Schedule: Monday - Friday | 7:00am - 4:00pm
Compensation: $18 - $19/hr
Benefits: Health & Dental | RRSP employer matching up to 4%
What You’ll Do
- Enter data quickly and accurately to keep operations moving
- Efficiently check drivers in and out
- Maintain undelivered reports and complete daily coding
- Ensure POD (Proof of Delivery) compliance
- Prepare and distribute On-Time Delivery reports
- Respond promptly to customer tracing requests
- Support OS&D (Over, Short & Damaged) investigations, including dock checks
- Manage Hold for Pickup items
- Process miscellaneous AR transactions and handle cash collections
- Prepare deposits and process credit card payments
- Scan and organize paperwork (BOLs, PODs, etc.)
- Maintain and clean up the pickup screen
- Provide general dispatch support
- Order office supplies as needed
- Participate in team calls and meetings
- Coordinate timely pickups and deliveries using dispatch tools
- Communicate expectations clearly to drivers
- Verify truck manifests before departure
- Respond quickly and professionally to emails and calls
- Work closely with Dispatch, Dock, Drivers, and other teams to meet customer needs
- Escalate issues to the Terminal Manager or Supervisor as needed
- Support additional tasks and projects as required
- Excellent time-management and organizational skills
- Ability to juggle multiple priorities in a fast-moving environment
- Self-starter with a proactive, solution-driven approach
- Friendly, positive, and team-oriented attitude
- Conflict resolution and negotiation skills
- Open to feedback and continuous improvement
- Strong problem-solving abilities and sound judgment
- Clear, professional communication skills
- Flexibility and adaptability
- Reliable and professional presence
- Experience in transportation or logistics is an asset
- CITT or other industry-related credentials are a plus
- Familiarity with TMW Systems is an advantage
- Strong skills in Microsoft Word & Excel
- Fast and accurate typing and data entry skills
Apply today and join a team that values your drive, attention to detail, and commitment to excellence!
More about this job
Responsibilities
Support terminal and dispatch operations by entering data, coordinating pickups and deliveries, checking drivers in and out, and communicating with customers and internal teams. Maintain delivery and undelivered reports, process payments and deposits, organize shipping paperwork, and assist with OS&D investigations and other administrative tasks.
Requirements
Candidates should have strong organizational, time-management, communication, and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment. Transportation or logistics experience is an asset; familiarity with TMW Systems, CITT or related credentials, strong Microsoft Word and Excel skills, and accurate typing and data entry are advantageous.
Skills
- Time Management
- Organization
- Data Entry
- Microsoft Word
- Microsoft Excel
- Communication
- Problem-Solving
- Conflict Resolution
- Negotiation
- Multitasking
- Customer Service
- Dispatch Support
- Attention To Detail
- Adaptability
- Cash Handling
- Teamwork
Benefits
- Health Insurance
- Dental Insurance
- Employer RRSP Matching Up To 4%
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Administrative
- Customer Service & Support
- Finance & Accounting
Keywords
- Transportation
- Logistics
- Dispatch
- TMW Systems
- CITT
- Microsoft Word
- Microsoft Excel
- Data Entry
- Proof Of Delivery
- POD Compliance
- OS&D Investigations
- Undelivered Reports
- On-Time Delivery Reports
- Customer Tracing
- Hold For Pickup
- Cash Collections
- Deposits
- Credit Card Payments
- Bills Of Lading
- Truck Manifests
- Pickup Coordination
- Delivery Coordination
- Driver Check-In
- Driver Check-Out
- Dock Checks
- Customer Service