Office Clerk
- Bathurst, NB, Canada
Compensation: $18 - $19/hr · Full-time
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Job details
- Pay
- Compensation: $18 - $19/hr
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Join the Armour Team Today!
Bring your energy and organizational skills to a fast-paced environment where every day makes a difference!
Position Overview: As an Office Clerk, you’ll be the go-to person who keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear communication, you’ll play a key role in delivering exceptional service to our customers and helping our drivers stay on the move. If you thrive in a dynamic setting and enjoy keeping things running seamlessly behind the scenes - this role is for you.
Location: Bathurst, NB
Schedule: Monday - Friday | 7:00am - 4:00pm
Compensation: $18 - $19/hr
Benefits: Health & Dental | RRSP employer matching up to 4%
What You’ll Do
- Enter data quickly and accurately to keep operations moving
- Efficiently check drivers in and out
- Maintain undelivered reports and complete daily coding
- Ensure POD (Proof of Delivery) compliance
- Prepare and distribute On-Time Delivery reports
- Respond promptly to customer tracing requests
- Support OS&D (Over, Short & Damaged) investigations, including dock checks
- Manage Hold for Pickup items
- Process miscellaneous AR transactions and handle cash collections
- Prepare deposits and process credit card payments
- Scan and organize paperwork (BOLs, PODs, etc.)
- Maintain and clean up the pickup screen
- Provide general dispatch support
- Order office supplies as needed
- Participate in team calls and meetings
- Coordinate timely pickups and deliveries using dispatch tools
- Communicate expectations clearly to drivers
- Verify truck manifests before departure
- Respond quickly and professionally to emails and calls
- Work closely with Dispatch, Dock, Drivers, and other teams to meet customer needs
- Escalate issues to the Terminal Manager or Supervisor as needed
- Support additional tasks and projects as required
- Excellent time-management and organizational skills
- Ability to juggle multiple priorities in a fast-moving environment
- Self-starter with a proactive, solution-driven approach
- Friendly, positive, and team-oriented attitude
- Conflict resolution and negotiation skills
- Open to feedback and continuous improvement
- Strong problem-solving abilities and sound judgment
- Clear, professional communication skills
- Flexibility and adaptability
- Reliable and professional presence
- Experience in transportation or logistics is an asset
- CITT or other industry-related credentials are a plus
- Familiarity with TMW Systems is an advantage
- Strong skills in Microsoft Word & Excel
- Fast and accurate typing and data entry skills
Apply today and join a team that values your drive, attention to detail, and commitment to excellence!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
More about this job
Responsibilities
Support terminal and dispatch operations by entering accurate data, coordinating driver check-ins and pickups, preparing reports, and maintaining delivery documentation. Respond to customer inquiries, assist with OS&D investigations and payment processing, and coordinate with dispatch, dock, drivers, and other teams to resolve issues and meet customer needs.
Requirements
Candidates should have strong organizational, time-management, communication, and problem-solving skills, along with the ability to manage multiple priorities in a fast-paced environment. Transportation or logistics experience, CITT or related credentials, and familiarity with TMW Systems are assets; strong Microsoft Word and Excel skills and fast, accurate typing are expected.
Skills
- Time Management
- Organization
- Data Entry
- Microsoft Word
- Microsoft Excel
- Communication
- Problem-Solving
- Conflict Resolution
- Negotiation
- Dispatch Support
- Customer Service
- Attention To Detail
- Adaptability
- Cash Handling
- Teamwork
Benefits
- Health Insurance
- Dental Insurance
- RRSP Employer Matching Up To 4%
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Logistics
- Transportation
- Customer Service & Support
- Finance & Accounting
Keywords
- Transportation
- Truck Transportation
- Logistics
- Dispatch
- TMW Systems
- Microsoft Word
- Microsoft Excel
- Data Entry
- Proof Of Delivery
- POD Compliance
- On-Time Delivery Reports
- Customer Tracing
- OS&D Investigations
- Hold For Pickup
- Cash Collections
- Credit Card Payments
- Deposits
- Bills Of Lading
- Truck Manifests
- Driver Check-In
- Pickup Coordination
- Delivery Coordination
- CITT
- Customer Service