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Operations Supervisor

  • Moncton, NB, Canada

Salary: $60,000 - $70,000 · Full-time

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Job details

Pay
Salary: $60,000 - $70,000
Job type
Full-time
Apply by
Experience
3 to 5 years of experience in transportation, freight, terminal, warehouse, or logistics operations.
Posting language
English
Posted

Original job description

Description

Join the Armour Team Today!

Position Summary:This role ensures safe, efficient, and productive dock operations through effective staffing management, payroll administration, training compliance, operational reporting, and leadership support. The supervisor acts as a key liaison between frontline operations and management, ensuring service standards, safety requirements, and operational objectives are consistently met.

Location: Moncton, NB

Schedule: Sunday - Thursday | 7:00am - 5:00pm

Salary: $60,000 - $70,000

Benefits: Health & Dental | RRSP Employer Matching up to 4%

Key Responsibilities

Operations Management

  • Monitor workflow, freight movement, and productivity across all assigned locations.
  • Review inbound freight performance and investigate late shipments.
  • Identify operational challenges and implement corrective actions as required.
  • Communicate operational updates, concerns, and performance results to management.

Staffing and Workforce Planning

  • Review and maintain staffing formulas to ensure proper labor allocation across all dock operations.
  • Analyze workload demands and adjust staffing levels to support operational efficiency.
  • Coordinate labor resources to meet daily and long-term operational requirements.
  • Assist with workforce planning to support peak periods and changing business needs.

Leadership and Support

  • Provide daily operational support and direction to Stripboard Foreperson.
  • Assist foreperson with problem resolution, workload balancing, and operational priorities.
  • Promote accountability, teamwork, and continuous improvement throughout the dock operation.
  • Support employee development and maintain a positive work environment.

Safety and Compliance

  • Promote and enforce all company safety policies, procedures, and best practices.
  • Conduct safety observations and address unsafe conditions or behaviors.
  • Support accident prevention initiatives and incident investigations.
  • Ensure compliance with company policies, regulations, and operational standards.

Training and Development

  • Review and monitor ITASIT training completion and compliance.
  • Ensure employees receive required operational and safety training.
  • Maintain training records and follow up on outstanding training requirements.

Payroll Administration

  • Complete and verify payroll for all dock employees.
  • Review employee hours, overtime, and attendance records for accuracy.
  • Resolve payroll discrepancies promptly and maintain accurate payroll documentation.

Reporting and Communication

  • Prepare and distribute operational, staffing, safety, and performance reports.
  • Provide timely updates to the General Manager regarding operational performance, staffing levels, shipment delays, and other key issues.
  • Maintain accurate records and documentation to support business and operational needs.

Qualifications

  • 3 to 5 years of experience in transportation, freight, terminal, warehouse, or logistics operations.
  • Previous supervisory or leadership experience preferred.
  • Strong understanding of dock operations, staffing management, and freight handling processes.
  • Experience with payroll administration and workforce scheduling.
  • Knowledge of safety regulations and operational compliance requirements.
  • Strong communication, leadership, problem-solving, and organizational skills.
  • Proficient in Microsoft Office applications and operational reporting systems.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
More about this job

Responsibilities

Oversee dock workflows, freight movement, staffing, safety compliance, training, and payroll to support efficient and productive operations. Provide daily leadership support, resolve operational issues, and report staffing, safety, shipment, and performance updates to management.

Requirements

Requires 3 to 5 years of experience in transportation, freight, terminal, warehouse, or logistics operations; supervisory or leadership experience is preferred. Candidates should understand dock operations, staffing, payroll, scheduling, safety compliance, and operational reporting, and have strong communication, organizational, and problem-solving skills.

Skills

  • Dock Operations
  • Staffing Management
  • Workforce Planning
  • Freight Handling
  • Payroll Administration
  • Workforce Scheduling
  • Safety Compliance
  • Operational Reporting
  • Leadership
  • Problem-Solving
  • Communication
  • Employee Training
  • Microsoft Office
  • Operational Systems

Benefits

  • Health Insurance
  • Dental Insurance
  • Employer RRSP Matching Up To 4%

Visa sponsorship

Not detected in the job text

Categories

  • Logistics
  • Transportation
  • Management & Leadership
  • Security & Safety
  • Human Resources

Keywords

  • Dock Operations
  • Freight Movement
  • Inbound Freight
  • Staffing Formulas
  • Labor Allocation
  • Workforce Planning
  • Workforce Scheduling
  • Stripboard Foreperson
  • Safety Policies
  • Safety Observations
  • Accident Prevention
  • Incident Investigations
  • ITASIT Training
  • Payroll Administration
  • Overtime
  • Attendance Records
  • Operational Reporting
  • Performance Reports
  • Microsoft Office
  • Transportation
  • Freight Handling
  • Terminal Operations
  • Warehouse Operations
  • Logistics

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