Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 15 mins ago
RB
Director – Implementation Assurance Testing
Royal Bank of Canada
Toronto, ON
- Full-time
…integrity of financial and regulatory reporting processes. The Director manages BAU assurance testing activities, develops and refines testing methodologies, and coordinates with Credit…
Added 15 mins ago
HG
Regional Director, Corporate Affairs
Hypertec Group
QC · St-Laurent, QC
- Full-time
We are seeking a Regional Director, Corporate Affairs – Canada to support the development and implementation of Hypertec's Corporate Affairs agenda.
Added 15 mins ago
A
Senior Environmental Scientist - Whitehorse
AECOM
Whitehorse, YT
- $175,000 to $230,000 CAD / year
- Full-time
Lead proposal preparation, business development initiatives, and strategic growth opportunities within AECOM's Northern remediation practice.
Added 15 mins ago
CI
Leadership Administrative Support
CHANCES Inc.
Charlottetown, PE
- Full-time
…with members of the Leadership Team, supporting the Executive Director’s office, operational management and Human…
Added 15 mins ago
LC
Sr Manager - Fresh Produce Commodity Intelligence
Loblaw Companies Limited
Brampton, ON
- Full-time
As the Senior Manager, Fresh Produce Commodity Intelligence, you will lead the development of forward-looking commodity insights and input-cost analysis that strengthen commercial decisions…
Added 15 mins ago
LC
Senior Manager Category Analytics - Grocery / HABA
Loblaw Companies Limited
Brampton, ON
- Full-time
Reports to: Senior Director, Sourcing Analytics
Added 15 mins ago
LC
Senior Director, Sourcing Strategy & Value Delivery
Loblaw Companies Limited
Brampton, ON
- Full-time
As the Senior Director, Sourcing Strategy & Value Delivery, you will lead a high-performing team responsible for defining and driving the strategic agenda of Loblaw's Sourcing organization,…
Added 15 mins ago
LC
Senior Director Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
As the Senior Director, Sourcing Analytics, you will lead the development of a best-in-class analytics function that strengthens commercial decision-making, accelerates value creation and…
Added 15 mins ago
LC
Senior Manager Category Analytics - Fresh
Loblaw Companies Limited
Brampton, ON
- Full-time
Reports to: Senior Director, Sourcing Analytics
Added 15 mins ago
DC
Senior Product Manager, Echo MS
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $130,000 to $150,000 CAD / year
- Full-time
Demonstrated experience owning a product through a stage-gate new product development process, including business case (ROI) development, user needs definition, and launch readiness.
Added 30 mins ago
Director, Capital Delivery (Healthcare Planning and Initiatives)
Infrastructure Ontario
Toronto, ON
…recognized domestically and internationally for the way it does business and the success it has had with its major projects, real estate services, infrastructure lending, commercial…
Added 30 mins ago
Director, Legislative Affairs, NS
Canadian Federation of Independent Business
Halifax, NS
As the Director, Provincial Affairs, you will play a critical role in advancing CFIB’s policy and advocacy initiatives in Nova Scotia. Reporting to the Vice-President, Atlantic, you will…
Added 30 mins ago
R
Director, Enterprise Performance Management
RBC
Toronto, ON
- Full-time
…You'll deliver timely, insightful analysis that informs critical business decisions and supports long-term bank performance. Working across all platforms and business segments, you'll…
Added 30 mins ago
S
Director, Technology & Digital Transformation
Sunpan
Toronto, ON · Scarborough, Ontario
- Full-time
Sunpan is looking for a hands-on technology leader for our technology and digital transformation strategy. The Director will define how we structure, grow and continuously improve our IT…
Added 30 mins ago
TU
Manager, Strategic Initiatives
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…strategic priorities. Working with the Dean, Associate Deans, Director, and designated project sponsors, the Manager translates objectives into defined projects, coordinates contributions…
Added 30 mins ago
LA
Senior Counsel, Criminal
Legal Aid Ontario
Thunder Bay, ON
- Full-time
Reports to: Director and Manager, Legal Services – Senior Counsel Program
Added 30 mins ago
C
Branch Manager
CDN
Grande Prairie, AB
- Full-time
Network within your region to identify new business opportunities and communicate leads to the business development team.
Added 30 mins ago
B
Director, Head of Equity Derivatives Risk Engineering
BMO
Toronto, ON · FCP
- Full-time
BMO Capital Markets is hiring a Director to lead Equity Derivatives Risk Engineering within Global Markets Engineering. The role owns the firm’s in-house calculation and risk-view platforms…
Added 30 mins ago
AC
Hearings Coordinator
Alberta College of Pharmacy
Edmonton, AB
- Full-time
Reporting to the Deputy Registrar, the Hearings Coordinator will fulfill the responsibilities of the Hearings Director as established in Part 4 of the Health Professions Act. The Hearings…
Added 30 mins ago
GA
Human Resources Manager
GDI Ainsworth
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Full-time
The Human Resources Manager acts as a strategic business partner who will provide consulting services, representation, support and advice for complex labour and employment related matters.…
Added 30 mins ago
LA
Senior Counsel, Criminal
Legal Aid Ontario
Toronto, ON
- Full-time
Reports to: Director and Manager, Legal Services – Senior Counsel Program
Added 30 mins ago
O
Senior Product Marketing Manager
OpenText
Waterloo, ON
- Full-time
Reporting to the Senior Director of Product Marketing for Experience, you’ll collaborate closely with Digital Fax Product Management, Sales, Sales Enablement, Analyst Relations, Demand…
Added 30 mins ago
BP
Threat Prevention & Security Platforms Lead
BC Pension Corporation
Victoria, BC
- Full-time
Reports to: Assistant Director, Cyber Security
Added 30 mins ago
O
Senior Product Marketing Manager
OpenText
Richmond Hill, ON
- Full-time
Reporting to the Senior Director of Product Marketing for Experience, you’ll collaborate closely with Digital Fax Product Management, Sales, Sales Enablement, Analyst Relations, Demand…
Added 45 mins ago
CH
Regional Director, West
Clearpoint Health Network Inc.
Calgary, AB · Burnaby, BC · New Westminster, BC
- Full-time
…and drive operational and financial performance. By combining business insight with practical leadership and support, the Regional Director will help create an environment where teams…

Armstrong Collective

Crew Manager

Vancouver, BC, V6Z 0C8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5+ years of people leadership experience, ideally within transportation, aviation, hospitality, or other operationally intensive environments.
Posting language: English
Posted: Nov 5, 2026

Original job description

Armstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, creating unforgettable rail journeys through some of the most breathtaking landscapes in Western Canada and the American Southwest. Guided by our values, Create Meaningful Moments, Be One Team, and Achieve Extraordinary Outcomes, we show up every day with pride, ownership, and a shared commitment to excellence. We work hard, support one another, embrace new possibilities, and celebrate growth, all in a respectful and inclusive environment where integrity, collaboration, and passion for the guest experience lead the way.

Role Overview:

The Crew Manager is the year-round people leader for an assigned group of onboard crew, ensuring team members are available, qualified, compliant, engaged, and fit for duty to deliver exceptional guest experiences. Reporting to the Director, Planning & Logistics and partnering closely with Planning & Logistics team, People & Culture, Health & Safety, Training, and Onboard Leadership, this role translates operational priorities into clear expectations, develops crew capability, and drives consistent standards of performance, attendance, safety, and accountability. The Crew Manager balances daily operational demands with a forward-looking approach to workforce readiness and continuous improvement.

Key Responsibilities:

Crew Leadership, Performance & Development:

Lead performance management, coaching, recognition, investigations, and progressive discipline processes, ensuring fair, consistent, and values-based outcomes.
Support the onboarding and integration of new crew members through partnership with Training and Onboard Leadership.
Foster an engaged, inclusive environment where crew members receive timely feedback, development support, and clear performance expectations.
Build accountability, address conflict proactively, and support crew in achieving individual and operational goals.

Attendance, Disability Management & Employee Wellbeing:

Manage attendance programs, monitor trends, and implement proactive solutions that support operational continuity and crew wellbeing.
Lead attendance support processes in partnership with People & Culture while ensuring compliance with applicable legislation and employment standards.
Coordinate accommodation, stay-at-work, and return-to-work plans for occupational and non-occupational absences, using functional abilities information to create practical, sustainable solutions.
Maintain fitness-for-duty records and ensure operational decisions protect both employees and the business.

Investigations, Claims & Compliance:

Conduct or support investigations related to guest complaints, safety incidents, conduct concerns, and medical events, gathering facts, documenting findings, and recommending appropriate actions.
Manage workers’ compensation claims, including reporting, case management, appeals, stakeholder communication, and compliance with regulatory requirements across operating jurisdictions.
Maintain accurate, confidential, and auditable employee, medical, and claims records while ensuring privacy and legislative compliance.
Partner with Health & Safety, People & Culture, and operational leaders to identify trends and implement preventative actions.

Operational Readiness & Workforce Continuity:

Partner with Planning & Logistics to maintain an accurate view of crew availability, qualifications, restrictions, and workforce readiness.
Support the resolution of staffing disruptions, sick calls, and irregular operations, making sound decisions in time-sensitive situations.
Maintain on-call support during the operating season and serve as a key decision-maker regarding crew availability and fitness for duty.
Leverage data, technology, and reporting to inform decision-making, improve operational performance, and identify opportunities for efficiency and process improvement.

What You Bring:

Ability to lead through influence and partnership, building trusted relationships across operational and corporate teams.
Strong coaching, communication, and conflict-resolution skills, with the ability to provide candid feedback while maintaining respect and empathy.\
Sound judgment and confidence making fact-based decisions in complex or ambiguous situations.
Analytical mindset with the ability to identify trends, investigate root causes, and develop practical solutions.
Experience driving accountability, managing change, and balancing short-term operational needs with long-term workforce objectives.
Commitment to continuous improvement, innovation, and leveraging technology to enhance employee and operational outcomes.
Professional discretion and integrity when handling confidential employee, medical, and business information.
Resilience, adaptability, and composure in a fast-paced, operational environment.

Experience & Qualifications:

Post-secondary education in Human Resources, Business Administration, Hospitality, Transportation, Aviation Management, or a related field; equivalent experience considered.
3-5+ years of people leadership experience, ideally within transportation, aviation, hospitality, or other operationally intensive environments.
Experience managing performance, employee relations, workplace investigations, and progressive discipline.
Experience with disability management, return-to-work programs, and workers’ compensation claims, including WorkSafeBC and WCB-Alberta; U.S. jurisdictional experience is an asset.
Experience supporting workforce planning, scheduling, or employee availability management.
Proficiency with HRIS, workforce management systems, Microsoft Office, and data-driven reporting tools.
Ability to travel, work flexible hours, and provide on-call support during the operating season.

Work Environment:

Corporate Office – Vancouver-based; This position requires availability on weekends and statutory holidays throughout the season.
Ability to work hybrid in-office (3 days a week in the office).
Able to travel away from home base for up to 4 days at a time.

Compensation:

The base salary offered for this role is $80,000.00 to $88,000.00 per annum and can vary based on job-related expertise, qualifications, experience and internal equity.

Eligible for Armstrong Collective’s discretionary bonus program.

Perks & Benefits:

Armstrong Collective supports the health and well-being of its team members through a comprehensive benefits program. Eligible employees may also enjoy retirement savings matching, travel benefits, and additional company perks.

The company is an equal opportunity employer, driven by our values of Creating Meaningful Moments, Being One Team, and Achieving Extraordinary Outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members. If you require any accommodation during the application process or throughout your employment, please let us know. We will work with you to ensure your needs are met and to create a supportive environment.

Please ensure to opt-in for text messages when you apply to receive interview updates.

This job description is not exhaustive of all duties and will encompass additional duties assigned. Responsibilities, title, reporting structure, and duties may be changed in response to business requirements.

#ArmstrongCollective

Apply About employer

More about this job

Responsibilities

The Crew Manager leads a group of onboard crew members, ensuring they are qualified, compliant, and engaged to deliver exceptional guest experiences. This role manages performance, attendance, disability claims, and operational readiness while fostering an inclusive and values-based work environment.

Requirements

Candidates should have 3-5 years of people leadership experience in operationally intensive environments like transportation or hospitality. A post-secondary education in Human Resources, Business, or a related field is required, along with proficiency in HRIS and workforce management systems.

Skills

People leadership
Performance management
Disability management
Workplace investigations
Conflict resolution
Workforce planning
Employee relations
Coaching
Data-driven decision making
Regulatory compliance
Progressive discipline
Operational logistics
Communication
Analytical mindset
Change management

Benefits

Retirement savings matching
Travel benefits
Company perks

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
People Leadership
Performance Management
Disability Management
Workforce Planning
Employee Relations
Workplace Investigations
Progressive Discipline
HRIS
WorkSafeBC
WCB-Alberta
Logistics
Operational Readiness
Conflict Resolution
Data Analysis
Compliance
Hospitality
Transportation
Scheduling
Microsoft Office

Report this job