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Added 2 hours ago
J
Digital Designer (B2B / Industry)
Jobgether
Canada
- $70,000 to $85,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Designer (B2B / Industry) based in Canada.
Added 2 hours ago
IS
Network Designer - Senior
Innova Solutions
Toronto, ON
- $600 to $620 CAD / day
- Full-time
A client of Innova Solutions is immediately hiring for a Network Designer - Senior
Added 2 hours ago
C
Leader, Solutions Designer
Cisco
Montreal, QC
- Full-time
Added 3 hours ago
B
Production Designer
BrandActive
Toronto, ON
- $52,500 to $78,500 CAD / year
- Contract
Reporting to the Senior Application Designer, the Production Designer (6 month contract) is responsible for the preparation of artwork, renderings and design documentation. The Production…
Added 3 hours ago
C
Leader, Solutions Designer
Cisco
Montreal, QC
- Full-time
Added 4 hours ago
Sr. Network Designer
Rogers Communications
Brampton, ON · Toronto, ON
We are looking for a Senior RAN Designer to join our RAN Engineering and Innovation team. This role is focused on improving wireless network performance, customer experience, capacity,…
Added 6 hours ago
TT
Freelance Graphic Designer
TLN TV
Toronto, ON
- Contract
Added 6 hours ago
J
Digital Designer (B2B / Industry)
Jobgether
Canada
- $70,000 to $85,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Designer (B2B / Industry) based in Canada.
Added 6 hours ago
AI
Intermediate Mechanical Design Engineer
Aversan Inc.
Cambridge, ON
- $76,000 to $105,000 CAD / year
- Full-time
We are currently seeking a qualified Intermediate Mechanical Designer to join our team. The ideal candidate will have experience in designing mechanical systems and components, performing…
Added 6 hours ago
H
Bookkeeper
Hays
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Supporting the implementation and ongoing use of Studio Designer
Added 7 hours ago
VS
Senior Network Designer
vTech Solution Canada
Toronto, ON
- Contract
Job Title: Sr. Network Designer -Network Modernization
Added 7 hours ago
C
Routing/IP Software Engineer - New Grad
Ciena
Ottawa, ON
- Full-time
Develop scripts, test utilities, and other development aids to improve designer efficiency.
Added 7 hours ago
HE
Intermediate Designer
Highwood Emissions Management
Calgary, AB
- Full-time
The Intermediate Designer owns the execution and evolution of Highwood's visual brand across digital, web, event, presentation, print, and marketing mediums. You will translate Highwood's…
Added 7 hours ago
EP
Accounting Manager
Elby Professional Recruitment
Mississauga, ON
- $90,000 to $105,000 CAD / year
- Full-time
Our client, a premier designer and manufacturer of high-performance consumer products, is looking for an Accounting Manager to lead their financial functions.
Added 7 hours ago
TC
M365 (Microsoft) – Tech Lead
Tata Consultancy Services
Vancouver, BC
- Full-time
Provide technical leadership for migrations, modernization, legacy component remediation, InfoPath/SharePoint Designer replacement, workflow conversion and Power Platform monitoring.
Added 7 hours ago
S
Principal Hardware Designer
Sanmina
Ottawa, ON
- Full-time
The design team is seeking a Principal Hardware Designer for the development of optical transceivers. The candidate will be expected collaborate with a cross function product development…
Added 7 hours ago
M
Senior Adaptive Designer
Marks
Toronto, ON
- $82,000 to $92,000 CAD / year
- Full-time
We're looking for a Senior Adaptive Designer who combines exceptional design craft with technical precision and a deep understanding of packaging systems.
Added 7 hours ago
S
User Experience Designer
Swoon
Toronto, ON
- Contract
UX/UI Designer, Research-Led (Construction Tech) | 6-Month Contract
Added 7 hours ago
LS
Senior Network Designer
LeverageTek Staffing Solutions
Ottawa, ON · Greater Ottawa Metropolitan Area
- Contract
LeverageTek is actively seeking a Network Designer for a 6-month contract with its Ottawa-based customer.
Added 7 hours ago
KS
Learning and Development Consultant
Kelly Services (Canada), Ltd.
Toronto, ON
- Contract
Added 7 hours ago
C
Concepteur(trice) réseau
CGI
Montreal, QC
- Full-time
We are looking for a Network Designer with strong expertise in network security
Added 7 hours ago
TP
Junior Motion Designer
ThePub Productions
Toronto, ON · Greater Toronto Area, Canada
- $50,000 to $55,000 CAD / year
- Full-time
Added 8 hours ago
P
AI Creative Strategist
Primer
Canada
- Full-time
Judge your own output fast. Know what's ready, what needs a designer or editor, and what needs a new direction.
Added 9 hours ago
M
Marketing & Communications Specialist
MademoiselleJules
Montreal, QC
- Full-time
Mademoiselle Jules is a Montreal-based jewelry brand founded by designer and content creator Julie. Our pieces bring personality to everyday style - classic with an edge. Through our…
Added 10 hours ago
C
Senior Controls Designer
Carrier
Coquitlam, BC
- $89,500 to $139,500 CAD / year
- Full-time
Are you a skilled Senior Controls Designer ready to shape the future of smart buildings?

Armstrong Fluid Technology

Lead UX Designer

Toronto, ON, M1L 2P3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business - one that’s changing the world for the better.

The Lead UX Designer at Armstrong owns the customer experience of our next-generation product and solution selection tool, which lets sellers, partners, and customers select, configure, and quote Armstrong products, systems, and full-portfolio solutions. Reporting to the Global Lead, CPQ, PLM and BoM Management, you will set the UX vision and direction for the platform and lead the design team. Working with the product manager, enterprise architect, the platform vendor partner, and sales, customer service, and order-entry leaders across our regions, you will make sure the new tool is simple, fast, and trustworthy for every type of user, and that it becomes a competitive advantage for Armstrong.

This position is based at our SAA office in Toronto, Canada with possible travel to our global operations in the USA, UK, Continental Europe, India, and China.

In addition to annual initiatives, the key accountabilities of this position are:

Set the UX vision, strategy, and standards for the next-generation product and solution selection tool, and own the end-to-end customer experience from sign-in through selection, configuration, and quotation to order submission.
Lead and mentor the UX design team, review its work, and build a strong culture of user-centered design across the development team.
Own the UX research program, define the personas and journey maps for sellers, partners, direct customers, and replacement buyers, and turn research into a prioritized design roadmap with the product manager.
Set the experience principles for moving from individual products to complete systems and full-portfolio solutions, and for persona-based experiences in which information and workflow match the user's role.
Establish and own the design system and content guidelines, including accessibility standards (e.g., WCAG 2.2 AA), aligned with Armstrong's brand and digital properties.
Define the UX requirements and lead the usability assessment in the evaluation and selection of the platform vendor, and decide how far the chosen platform should be configured to meet the target experience.
Set the direction for AI-assisted experiences, such as guided recommendations and automated validation, so they are transparent, explainable, and easy to override.
Define usability and adoption criteria for the region-by-region rollout, and approve the experience as ready for go-live in each region.
Own the experience measures, including task completion, time to quote, error and abandonment rates, and user satisfaction, and lead UX contributions to Net Promoter Score (NPS) and B2Q improvement targets.
Represent UX to senior stakeholders and leadership, and build agreement between business, technology, and vendor partners on experience decisions.

Role Requirements

Education

Bachelor's degree in Human-Computer Interaction, Interaction or Industrial Design, Cognitive Psychology, Computer Science, or a related field. A master's degree in Human-Computer Interaction or a related field is an asset.
Relevant certifications (e.g., Nielsen Norman Group UX Certification or accessibility certification) are an asset.

Experience

Minimum ten years of experience in UX or product design for complex web applications, including at least three years leading the experience of a product end to end and leading or mentoring designers.
Proven experience designing B2B transactional tools such as configure-price-quote (CPQ), product configurators, e-commerce, or ERP/CRM front ends, preferably for engineered or highly configurable products.
Experience leading the UX of a legacy platform replacement, including evaluating or configuring a vendor platform and moving users to it in phases.
Experience designing for multiple user groups across regions and markets; experience in HVAC, building systems, or industrial equipment is an asset.

Skills

Expert in user-centered design and design thinking, from research through interaction, information architecture, and visual design.
Proven ability to build and run a UX research program and to turn findings into strategy and a design roadmap.
Experience building and governing design systems, and advanced skills in design tools (e.g., Figma).
Strong knowledge of accessibility and inclusive design, and enough understanding of front-end and API-driven architectures to work as a peer with architects and developers.
Ability to use product analytics and user feedback (e.g., NPS, task metrics) to measure experience quality and guide investment.
Excellent communication, facilitation, and influencing skills, with the ability to present design rationale to executives, sales, engineers, and customers clearly and concisely.

Personality

Customer-obsessed, with a clear vision of what a great experience looks like.
A natural leader and coach who raises the quality of the team's work.
Able to lead without direct authority and build consensus across functions.
Ability to communicate in an open and authentic manner in all situations.

This posting reflects a new role. Armstrong does not use artificial intelligence tools to support candidate screening and assessment processes.

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More about this job

Responsibilities

The Lead UX Designer will define the UX vision and strategy for the company's next-generation product selection and configuration platform. They will lead and mentor the design team while collaborating with cross-functional stakeholders to ensure a seamless, user-centered experience across global markets.

Requirements

Candidates must have at least ten years of experience in UX or product design for complex web applications, including leadership experience. A bachelor's degree in a relevant field is required, with preference given to those with experience in B2B transactional tools and design systems.

Skills

User-centered design
Design thinking
UX research
Interaction design
Information architecture
Visual design
Figma
Accessibility
Inclusive design
Product design
CPQ
B2B
Design systems
Leadership
Mentoring
Stakeholder management

Visa sponsorship

Not detected in the job text

Keywords

UX Design
Product Design
CPQ
Figma
WCAG 2.2 AA
Accessibility
User Research
Design Systems
B2B
E-commerce
ERP
CRM
HVAC
Industrial Equipment
Interaction Design
Information Architecture
Visual Design
NPS
Design Thinking
API-driven architectures
Product Analytics
User-centered design
Strategy
Leadership
Mentoring
Stakeholder Management
Persona Development
Journey Mapping
Usability Assessment
AI-assisted experiences

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