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Added 13 mins ago
FF
Supply Chain Director
Fusion Fuel Cycles Inc.
Ottawa, ON · Toronto, ON
- Full-time
Make-versus-buy and sourcing strategy - lead make-versus-buy, single- versus dual-source, and strategic partnership decisions for FOAK and long-lead systems, backed by business cases and…
Added 13 mins ago
D
Head of Creative (Remote Canada)
Directive
Remote, Canada
- $175,000 to $200,000 CAD / year
- Full-time
- Remote
We're looking for a Head of Creative to lead our Performance Design department - a team that sits at the intersection of creative craft and performance marketing. In this role, you will…
Added 13 mins ago
D
Creative Director (Remote Canada)
Directive
Remote, Canada
- $175,000 to $200,000 CAD / year
- Full-time
- Remote
We're looking for a Creative Director to lead our Performance Design department - a team that sits at the intersection of creative craft and performance marketing. This is not a traditional…
Added 28 mins ago
SH
Physiotherapist - Transitions
SE Health
Richmond Hill, ON
- Part-time
…clinician, a member of the interdisciplinary team who will lead care planning for that client and facilitate the interdisciplinary team to reach the client’s care goals. As part of the SE…
Added 28 mins ago
RE
Technical Game Designer (Gameplay Bots)
Respawn Entertainment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
You will report to the Senior Lead Game Designer.
Added 28 mins ago
SH
Personal Support Worker
SE Health
Toronto, ON · North York, ON
- Full-time
…clinician, a member of the interdisciplinary team who will lead care planning for that client and facilitate interdisciplinary team to reach client’s care goals. As part of the SE…
Added 28 mins ago
SH
Transitions Care Lead
SE Health
ON · Halton, ON
- Full-time
As the Transitions Care Lead You will provide exemplary leadership and care flow management between the hospital partners and community care teams while ensuring excellence in the provision…
Added 28 mins ago
TS
Business Development Manager
The Seaboard Transport Group
Montreal, QC
- Full-time
You’ll lead the full sales cycle, grow customer accounts, and partner with operations to deliver dependable service. Bring your ambition, connect with customers in French and English, and…
Added 28 mins ago
C
Senior Manager, Capital Markets
CBRE
Toronto, ON
- Full-time
The role willalso lead process standardization and reporting infrastructure, ensuringscalability and consistency across national operations.
Added 28 mins ago
SH
Personal Support Worker
SE Health
Brockville, ON
- Full-time
…clinician, a member of the interdisciplinary team who will lead care planning for that client and facilitate interdisciplinary team to reach client’s care goals. As part of the SE…
Added 28 mins ago
ZA
Intermediate Architect
Zeidler Architecture
Vancouver, BC
- Full-time
Lead or support the successful execution of projects across all design phases, ensuring deliverables meet quality standards and project timelines
Added 28 mins ago
C
Building Operator
CBRE
Vancouver, BC
- Full-time
Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
Added 28 mins ago
T
Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
Lead a multidisciplinary organization and matrixed enterprise network spanning engineering, product, architecture, data, cybersecurity, risk, vendor and change capabilities
Added 28 mins ago
QP
Area Manager
QuadReal Property Group
Toronto, ON · Etobicoke, ON
- Full-time
Lead day-to-day operations across assigned self-storage facilities, ensuring service consistency, safety, and compliance with company standards.
Added 28 mins ago
PM
IMS Procurement Sr Specialist
Philip Morris International
Toronto, ON
- Full-time
…support category strategies and business requirements. You will lead sourcing, negotiations, supplier performance and risk management to improve value, resilience and…
Added 28 mins ago
SH
Registered Nurse
SE Health
Richmond Hill, ON
- Full-time
…clinician, a member of the interdisciplinary team who will lead care planning for that client and facilitate interdisciplinary team to reach client’s care goals. As part of the SE…
Added 28 mins ago
C
Senior Agentic AI developer
CGI
Toronto, ON
- Full-time
Lead the end-to-end development lifecycle of AI solutions, from ideation and proof of concept through production deployment and continuous optimization.
Added 28 mins ago
PR
Asset Information Management Coordinator
Paramount Resources
Calgary, AB
- Full-time
…AI. Reporting to the Enterprise Information Management (EIM) Lead, the AIM Coordinator will ensure organization-wide data correctness, consistency and timeliness are under control. They…
Added 29 mins ago
Sales Manager
Northland Properties
Vancouver, BC
Strong prospecting skills, including cold calling, lead qualification, outreach, and closing new business.
Added 29 mins ago
Front of House - Server
Northland Properties
Prince George, BC
Strong ability to lead conversation in any setting
Added 44 mins ago
Technical Game Designer (Gameplay Bots)
Electronic Arts
Vancouver, BC
You will report to the Senior Lead Game Designer.
Added 59 mins ago
R
Cybersecurity Governance & Policy Specialist
Raise
Vancouver, BC
- Full-time
Reporting directly to the Cybersecurity Governance & Performance Lead, the Cybersecurity Governance & Policy Specialist works closely and collaboratively with cross-functional stakeholders…
Added 59 mins ago
CL
Appian developer
Cloudious LLC
Canada
- Contract
- Lead end-to-end Appian RPA implementations, including process selection, automation boundaries, exception handling, orchestration, scheduling, and governance models.
Added 59 mins ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Added 59 mins ago
A
Software Developer
Actalent
Toronto, ON
- $24 to $33 CAD / hour
- Contract
As a Software Developer, you will lead the design and delivery of software services and website stacks that involve engaging creatives, cross-screen placements, targeting, optimization,…

Armstrong Fluid Technology

Lead UX Designer

Toronto, ON, M1L 2P3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business - one that’s changing the world for the better.

The Lead UX Designer at Armstrong owns the customer experience of our next-generation product and solution selection tool, which lets sellers, partners, and customers select, configure, and quote Armstrong products, systems, and full-portfolio solutions. Reporting to the Global Lead, CPQ, PLM and BoM Management, you will set the UX vision and direction for the platform and lead the design team. Working with the product manager, enterprise architect, the platform vendor partner, and sales, customer service, and order-entry leaders across our regions, you will make sure the new tool is simple, fast, and trustworthy for every type of user, and that it becomes a competitive advantage for Armstrong.

This position is based at our SAA office in Toronto, Canada with possible travel to our global operations in the USA, UK, Continental Europe, India, and China.

In addition to annual initiatives, the key accountabilities of this position are:

Set the UX vision, strategy, and standards for the next-generation product and solution selection tool, and own the end-to-end customer experience from sign-in through selection, configuration, and quotation to order submission.
Lead and mentor the UX design team, review its work, and build a strong culture of user-centered design across the development team.
Own the UX research program, define the personas and journey maps for sellers, partners, direct customers, and replacement buyers, and turn research into a prioritized design roadmap with the product manager.
Set the experience principles for moving from individual products to complete systems and full-portfolio solutions, and for persona-based experiences in which information and workflow match the user's role.
Establish and own the design system and content guidelines, including accessibility standards (e.g., WCAG 2.2 AA), aligned with Armstrong's brand and digital properties.
Define the UX requirements and lead the usability assessment in the evaluation and selection of the platform vendor, and decide how far the chosen platform should be configured to meet the target experience.
Set the direction for AI-assisted experiences, such as guided recommendations and automated validation, so they are transparent, explainable, and easy to override.
Define usability and adoption criteria for the region-by-region rollout, and approve the experience as ready for go-live in each region.
Own the experience measures, including task completion, time to quote, error and abandonment rates, and user satisfaction, and lead UX contributions to Net Promoter Score (NPS) and B2Q improvement targets.
Represent UX to senior stakeholders and leadership, and build agreement between business, technology, and vendor partners on experience decisions.

Role Requirements

Education

Bachelor's degree in Human-Computer Interaction, Interaction or Industrial Design, Cognitive Psychology, Computer Science, or a related field. A master's degree in Human-Computer Interaction or a related field is an asset.
Relevant certifications (e.g., Nielsen Norman Group UX Certification or accessibility certification) are an asset.

Experience

Minimum ten years of experience in UX or product design for complex web applications, including at least three years leading the experience of a product end to end and leading or mentoring designers.
Proven experience designing B2B transactional tools such as configure-price-quote (CPQ), product configurators, e-commerce, or ERP/CRM front ends, preferably for engineered or highly configurable products.
Experience leading the UX of a legacy platform replacement, including evaluating or configuring a vendor platform and moving users to it in phases.
Experience designing for multiple user groups across regions and markets; experience in HVAC, building systems, or industrial equipment is an asset.

Skills

Expert in user-centered design and design thinking, from research through interaction, information architecture, and visual design.
Proven ability to build and run a UX research program and to turn findings into strategy and a design roadmap.
Experience building and governing design systems, and advanced skills in design tools (e.g., Figma).
Strong knowledge of accessibility and inclusive design, and enough understanding of front-end and API-driven architectures to work as a peer with architects and developers.
Ability to use product analytics and user feedback (e.g., NPS, task metrics) to measure experience quality and guide investment.
Excellent communication, facilitation, and influencing skills, with the ability to present design rationale to executives, sales, engineers, and customers clearly and concisely.

Personality

Customer-obsessed, with a clear vision of what a great experience looks like.
A natural leader and coach who raises the quality of the team's work.
Able to lead without direct authority and build consensus across functions.
Ability to communicate in an open and authentic manner in all situations.

This posting reflects a new role. Armstrong does not use artificial intelligence tools to support candidate screening and assessment processes.

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More about this job

Responsibilities

The Lead UX Designer will define the UX vision and strategy for the company's next-generation product selection and configuration platform. They will lead and mentor the design team while collaborating with cross-functional stakeholders to ensure a seamless, user-centered experience across global markets.

Requirements

Candidates must have at least ten years of experience in UX or product design for complex web applications, including leadership experience. A bachelor's degree in a relevant field is required, with preference given to those with experience in B2B transactional tools and design systems.

Skills

User-centered design
Design thinking
UX research
Interaction design
Information architecture
Visual design
Figma
Accessibility
Inclusive design
Product design
CPQ
B2B
Design systems
Leadership
Mentoring
Stakeholder management

Visa sponsorship

Not detected in the job text

Keywords

UX Design
Product Design
CPQ
Figma
WCAG 2.2 AA
Accessibility
User Research
Design Systems
B2B
E-commerce
ERP
CRM
HVAC
Industrial Equipment
Interaction Design
Information Architecture
Visual Design
NPS
Design Thinking
API-driven architectures
Product Analytics
User-centered design
Strategy
Leadership
Mentoring
Stakeholder Management
Persona Development
Journey Mapping
Usability Assessment
AI-assisted experiences

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