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Added 5 mins ago
R
Senior Software Development Engineer, Customer Success Engineering
Remitly
Burnaby, BC
- Full-time
…experience for Remitly customers worldwide. We empower our global operations teams to ensure customers get the help they need, whenever they need it. As a member of this team, you will be…
Added 5 mins ago
B
INGÉNIEUR(E) MANUFACTURIER(ÈRE) / Manufacturing Engineer
bdb7d3fc-4d65-4696-8f5b-625ae24d6a93
Guelph, ON
- Full-time
…afin de soutenir l'industrialisation et l'expansion de ses opérations. Relevant directement de l'équipe des opérations, cette personne agira comme lien essentiel entre la conception des…
Added 5 mins ago
SL
Senior Microsoft 365 Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
As a Senior Microsoft 365 Engineer, you will solve complex Microsoft 365 engineering challenges and lead technical initiatives from requirements and design through implementation and…
Added 19 mins ago
Hardware Engineering, Staff Engineer- 19028
Synopsys
Ottawa, ON
A seasoned engineer with experience in DDR/HBM SIPI engineering. You possess a deep understanding of high-speed interface signaling operations, including s-parameters, channel loss,…
Added 19 mins ago
AC
Aircraft Maintenance Engineer – (CAT 19) - Structures
Air Canada
Dorval, QC
- Full-time
Ensuring adequate work hand off information is provided to personnel in Maintenance Operations Control (MOC) and to those on the next shift;
Added 19 mins ago
L
AEDN - Mechanical Engineer / Ingénieur mécanique
Lamour
Montreal, QC
- Full-time
Mechanical Engineer – Commercial Real Estate Operations
Added 20 mins ago
L
AEDN - Mechanical Engineer / Ingénieur mécanique
Lamour
Montreal, QC
- Full-time
Mechanical Engineer - Commercial Real Estate Operations
Added 20 mins ago
MP
Field Engineer - ICI Construction
Michael Page
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $80,000 CAD / year
- Full-time
As a Field Engineer, you will serve as a key link between the project management team and field operations, supporting the planning, coordination, and execution of ICI construction…
Added 34 mins ago
Mineral Development Engineer
Department of Energy and Mines
St. John's, NL
The Mineral Development Engineer (Rehabilitation) performs professional engineering work in support of Newfoundland and Labrador’s mining industry. Reporting to the Manager of Engineering…
Added 34 mins ago
RI
Senior Full Stack Engineer
Remarcable, Inc.
Remote, Canada
- $140,000 to $190,000 CAD / year
- Full-time
- Remote
Remarcable is the intelligent procurement and material operations platform transforming how trade contractors (electrical, plumbing, HVAC) and supply distributors work together. Processing…
Added 34 mins ago
Junior Cyber Incident Response Analyst
Hootsuite
Vancouver, BC · Toronto, ON
Support the team in the day-to-day security operations monitoring and response for corporate and customer facing systems
Added 50 mins ago
O
Test Engineer
ORBCOMM
Ottawa, ON
- $75,000 to $95,000 CAD / year
- Full-time
…at their best? At ORBCOMM, we're looking for a hands-on Test Engineer to design, develop, and support automated test solutions used throughout product development, validation, and…
Added 50 mins ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Vancouver, BC
- Full-time
Support the team in the day-to-day security operations monitoring and response for corporate and customer facing systems
Added 50 mins ago
ST
Senior Infrastructure Security Engineer
Soroc Technology
Toronto, ON
- Contract
Soroc is seeking a Senior Infrastructure Security Engineer on hybrid contract for one of our banking clients in Toronto.
Added 50 mins ago
V
Embedded Firmware Engineer - Energy Storage (Controls & Connectivity)
Verdyn
Oakville, ON
- Full-time
…energy value chain, combining engineering, technology, and operations expertise to create resilient, efficient systems. Team members collaborate in a dynamic environment where innovation,…
Added 50 mins ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Toronto, ON
- Full-time
Support the team in the day-to-day security operations monitoring and response for corporate and customer facing systems
Added 50 mins ago
FG
Mainframe Production Support
FDM Group
Montreal, QC
- Contract
…specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation &…
Added 1 hour ago
W
Systems Safety & Environmental (SS&E) Engineer - NETE
Weir
Dartmouth, NS
- Full-time
Purpose of Role: Weir Marine Engineering is currently looking for a Systems Safety & Environmental (SS&E) Engineer to join our Combat and Control Systems (CCS) team supporting the River…
Added 1 hour ago
Maintenance Worker II - Maintenance and Operations
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Maintenance & Operations Assistant Manager, the Maintenance Worker II performs a variety of semi-skilled, and unskilled tasks related to the upkeep of Nova Scotia Health…
Added 1 hour ago
RM
Responsable du pôle Ingénierie/Engineering Area Manager
Rinker Materials
Saint-Eustache, QC
- Full-time
Assurer la coordination interne entre les services d’ingénierie, des ventes, des opérations et de l’expédition.
Added 1 hour ago
W
Software Engineer I
Wayfair
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
…components that fuels and powers production. You can be an embedded engineer or a platform engineer. Embedded engineers work directly with engineering verticals to build and consult in…
Added 1 hour ago
B
DevOPS/Cloud Engineer – Senior (AWS CDK/Public Sector exp)
Bevertec
Toronto, ON
- Contract
Job Role: DevOPS/Cloud Engineer – Senior (AWS CDK/Public Sector exp)
Added 1 hour ago
JG
Monitoring Tool Automation Engineer
J&M Group
Toronto, ON
- Full-time
Ability to work in a fast-paced production support and operations environment
Added 1 hour ago
Operations NPI, Co-Op (Waterdown, CAN)
L3Harris Technologies
ON · Waterdown, ON
This is a 16 month co-op term with a role as an Operations Project Engineer focused on supporting New Product Introductions (NPI). Working under general direction and guidance and…
Added 1 hour ago
C
Aircraft Maintenance Engineer, ACA
Cargojet
Gloucester Glen, ON · Gloucester, ON
- Full-time
May be required to fly with aircraft as flight engineer.

Armstrong Fluid Technology

Lead UX Designer

Toronto, ON, M1L 2P3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business - one that’s changing the world for the better.

The Lead UX Designer at Armstrong owns the customer experience of our next-generation product and solution selection tool, which lets sellers, partners, and customers select, configure, and quote Armstrong products, systems, and full-portfolio solutions. Reporting to the Global Lead, CPQ, PLM and BoM Management, you will set the UX vision and direction for the platform and lead the design team. Working with the product manager, enterprise architect, the platform vendor partner, and sales, customer service, and order-entry leaders across our regions, you will make sure the new tool is simple, fast, and trustworthy for every type of user, and that it becomes a competitive advantage for Armstrong.

This position is based at our SAA office in Toronto, Canada with possible travel to our global operations in the USA, UK, Continental Europe, India, and China.

In addition to annual initiatives, the key accountabilities of this position are:

Set the UX vision, strategy, and standards for the next-generation product and solution selection tool, and own the end-to-end customer experience from sign-in through selection, configuration, and quotation to order submission.
Lead and mentor the UX design team, review its work, and build a strong culture of user-centered design across the development team.
Own the UX research program, define the personas and journey maps for sellers, partners, direct customers, and replacement buyers, and turn research into a prioritized design roadmap with the product manager.
Set the experience principles for moving from individual products to complete systems and full-portfolio solutions, and for persona-based experiences in which information and workflow match the user's role.
Establish and own the design system and content guidelines, including accessibility standards (e.g., WCAG 2.2 AA), aligned with Armstrong's brand and digital properties.
Define the UX requirements and lead the usability assessment in the evaluation and selection of the platform vendor, and decide how far the chosen platform should be configured to meet the target experience.
Set the direction for AI-assisted experiences, such as guided recommendations and automated validation, so they are transparent, explainable, and easy to override.
Define usability and adoption criteria for the region-by-region rollout, and approve the experience as ready for go-live in each region.
Own the experience measures, including task completion, time to quote, error and abandonment rates, and user satisfaction, and lead UX contributions to Net Promoter Score (NPS) and B2Q improvement targets.
Represent UX to senior stakeholders and leadership, and build agreement between business, technology, and vendor partners on experience decisions.

Role Requirements

Education

Bachelor's degree in Human-Computer Interaction, Interaction or Industrial Design, Cognitive Psychology, Computer Science, or a related field. A master's degree in Human-Computer Interaction or a related field is an asset.
Relevant certifications (e.g., Nielsen Norman Group UX Certification or accessibility certification) are an asset.

Experience

Minimum ten years of experience in UX or product design for complex web applications, including at least three years leading the experience of a product end to end and leading or mentoring designers.
Proven experience designing B2B transactional tools such as configure-price-quote (CPQ), product configurators, e-commerce, or ERP/CRM front ends, preferably for engineered or highly configurable products.
Experience leading the UX of a legacy platform replacement, including evaluating or configuring a vendor platform and moving users to it in phases.
Experience designing for multiple user groups across regions and markets; experience in HVAC, building systems, or industrial equipment is an asset.

Skills

Expert in user-centered design and design thinking, from research through interaction, information architecture, and visual design.
Proven ability to build and run a UX research program and to turn findings into strategy and a design roadmap.
Experience building and governing design systems, and advanced skills in design tools (e.g., Figma).
Strong knowledge of accessibility and inclusive design, and enough understanding of front-end and API-driven architectures to work as a peer with architects and developers.
Ability to use product analytics and user feedback (e.g., NPS, task metrics) to measure experience quality and guide investment.
Excellent communication, facilitation, and influencing skills, with the ability to present design rationale to executives, sales, engineers, and customers clearly and concisely.

Personality

Customer-obsessed, with a clear vision of what a great experience looks like.
A natural leader and coach who raises the quality of the team's work.
Able to lead without direct authority and build consensus across functions.
Ability to communicate in an open and authentic manner in all situations.

This posting reflects a new role. Armstrong does not use artificial intelligence tools to support candidate screening and assessment processes.

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More about this job

Responsibilities

The Lead UX Designer will define the UX vision and strategy for the company's next-generation product selection and configuration platform. They will lead and mentor the design team while collaborating with cross-functional stakeholders to ensure a seamless, user-centered experience across global markets.

Requirements

Candidates must have at least ten years of experience in UX or product design for complex web applications, including leadership experience. A bachelor's degree in a relevant field is required, with preference given to those with experience in B2B transactional tools and design systems.

Skills

User-centered design
Design thinking
UX research
Interaction design
Information architecture
Visual design
Figma
Accessibility
Inclusive design
Product design
CPQ
B2B
Design systems
Leadership
Mentoring
Stakeholder management

Visa sponsorship

Not detected in the job text

Keywords

UX Design
Product Design
CPQ
Figma
WCAG 2.2 AA
Accessibility
User Research
Design Systems
B2B
E-commerce
ERP
CRM
HVAC
Industrial Equipment
Interaction Design
Information Architecture
Visual Design
NPS
Design Thinking
API-driven architectures
Product Analytics
User-centered design
Strategy
Leadership
Mentoring
Stakeholder Management
Persona Development
Journey Mapping
Usability Assessment
AI-assisted experiences

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