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Added 12 mins ago
OA
Lot Associate OpenRoad Mazda Port Moody
OpenRoad Auto Group
Port Moody, BC
- Part-time
To be aware of and report to the department manager any area of concern as far as supplies, equipment, or other problem areas concerning the care of and delivery of a quality product.
Added 12 mins ago
CT
Project Manager, Supply Chain Automation and Asset Management
Canadian Tire Corporation
Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Career growth opportunities and product discounts
Added 12 mins ago
B
Associate, Corporate Banking - FIG
BMO
Toronto, ON · FCP
- Full-time
…corporate lending transactions, and coordinates with other product partners as an integral part of a larger coverage team that maintains strong client relationships. This role includes…
Added 12 mins ago
A
Embedded Firmware Developer
Avnan
Mississauga, ON
- Temporary
We are looking for an experienced Embedded Firmware Developer to join our engineering team on a 6-month contract. Reporting to the Senior Software Design Lead, you will develop, test and…
Added 12 mins ago
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Temporary Fashion Associate - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Gander, NL
- Part-time
Use product knowledge and current promotions to drive add-on sales and support store performance.
Added 12 mins ago
CC
Merchandiser
Coca-Cola Canada Bottling Limited
Mount Pearl, NL
- Full-time
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 12 mins ago
CC
Merchandiser
Coca-Cola Canada Bottling Limited
Mount Pearl, NL
- Full-time
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 12 mins ago
SD
Technicien(ne) de laboratoire / Laboratory Technician
Sygnature Discovery
Levis, QC
- Full-time
Added 12 mins ago
Test Engineering Co-op
Svante
Burnaby, BC
Added 12 mins ago
PF
Professional Services Consultant
PureFacts Financial Solutions
Toronto, ON
- $80,000 to $100,000 CAD / year
…Operations, and Technology teams, while partnering internally with Product, Engineering, Project Management, and Professional Services…
Added 12 mins ago
SC
Wireless Sales Consultant
Staples Canada
Toronto, ON · East York, ON
- Full-time
Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional…
Added 12 mins ago
K
Technical Analyst
Kyndryl
Victoria, BC · Regina, SK
- Full-time
Conducts testing of application deployments to ensure quality assurance of end product. Reviews, tests, and conducts quality assurance on imaging changes.
Added 12 mins ago
IF
Senior DevOps
Intact FC
Montreal, QC
- Full-time
As part of a product team working in a Data and AI environment, you will contribute to the implementation and evolution of the tools, pipelines, and environments that enable the team to…
Added 27 mins ago
C
Sanctions Developer (OFAC)
CGI
Halifax, NS
- Full-time
We are seeking a Sanctions Developer/Engineer to contribute to the enhancement and maintenance of the Client's sanctions screening platform within the OFAC compliance space.
Added 27 mins ago
D
Product Owner, Product Management
Desjardins
Montréal-Ouest, QC
- Full-time
As Product Owner - Product management, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of…
Added 27 mins ago
BI
Product Owner with Backlog Management, Agile & Scrum Experience
BURGEON IT SERVICES
Toronto, ON
- Contract
Position: Product Owner with Backlog Management, Agile & Scrum Experience
Added 27 mins ago
A
Validation & Quality Engineering SME
ALGOBRAINZ
ON · Ontario, Canada
- Contract
Establish cleaning validation approaches, including equipment cleanability assessments, worst-case product selection, sampling locations, and scientifically justified acceptance limits.
Added 27 mins ago
EG
Area Vice President - West
Endress+Hauser Group
ON · Ontario, Canada
- Full-time
…manufacturing representatives, strategic account managers, and regional product business managers, this individual will analyze market trends, optimize pricing strategies, and implement…
Added 27 mins ago
JC
Store Manager
JYSK Canada
Moose Jaw, SK
- Full-time
…handling (lifting, pushing, pulling, carrying, etc.). Movement of product by use of ladders and stock pickers is…
Added 27 mins ago
BI
Senior Pega Lead / Lead Enterprise Business Architect
BURGEON IT SERVICES
Toronto, ON
- Contract
Investment-product and account-related workflows
Added 27 mins ago
HT
Manufacturing Engineer
Hydraulic Technologies
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Added 27 mins ago
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Temporary Sales Support Associate
Coach
Cookstown, ON
- Part-time
…floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this…
Added 27 mins ago
T
Senior Consultant, Software Delivery Developer - Gen AI and AI-Accelerated Modernization
Toast
Montreal, QC
- $77,000 to $102,000 USD / year
- Full-time
…Canada. We’re looking for a Senior Consultant, Software Delivery Developer to join their Gen AI and Software Delivery team in Montreal or Quebec City. This team helps major organizations…
Added 27 mins ago
C
Gérant(e) de territoire- ACT
Couche-Tard
Laval, QC
- Full-time
Maximizes store sales through excellent customer service, product availability, merchandising and exceptional store image inside and out.
Added 27 mins ago
BI
Product Owner Toronto, Canada Hybrid
BURGEON IT SERVICES
Toronto, ON
- Contract
We are looking for an experienced Product Owner to lead software development and product delivery. The candidate will manage product backlogs, define product vision, translate business…

Armstrong Fluid Technology

Lead UX Designer

Toronto, ON, M1L 2P3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business - one that’s changing the world for the better.

The Lead UX Designer at Armstrong owns the customer experience of our next-generation product and solution selection tool, which lets sellers, partners, and customers select, configure, and quote Armstrong products, systems, and full-portfolio solutions. Reporting to the Global Lead, CPQ, PLM and BoM Management, you will set the UX vision and direction for the platform and lead the design team. Working with the product manager, enterprise architect, the platform vendor partner, and sales, customer service, and order-entry leaders across our regions, you will make sure the new tool is simple, fast, and trustworthy for every type of user, and that it becomes a competitive advantage for Armstrong.

This position is based at our SAA office in Toronto, Canada with possible travel to our global operations in the USA, UK, Continental Europe, India, and China.

In addition to annual initiatives, the key accountabilities of this position are:

Set the UX vision, strategy, and standards for the next-generation product and solution selection tool, and own the end-to-end customer experience from sign-in through selection, configuration, and quotation to order submission.
Lead and mentor the UX design team, review its work, and build a strong culture of user-centered design across the development team.
Own the UX research program, define the personas and journey maps for sellers, partners, direct customers, and replacement buyers, and turn research into a prioritized design roadmap with the product manager.
Set the experience principles for moving from individual products to complete systems and full-portfolio solutions, and for persona-based experiences in which information and workflow match the user's role.
Establish and own the design system and content guidelines, including accessibility standards (e.g., WCAG 2.2 AA), aligned with Armstrong's brand and digital properties.
Define the UX requirements and lead the usability assessment in the evaluation and selection of the platform vendor, and decide how far the chosen platform should be configured to meet the target experience.
Set the direction for AI-assisted experiences, such as guided recommendations and automated validation, so they are transparent, explainable, and easy to override.
Define usability and adoption criteria for the region-by-region rollout, and approve the experience as ready for go-live in each region.
Own the experience measures, including task completion, time to quote, error and abandonment rates, and user satisfaction, and lead UX contributions to Net Promoter Score (NPS) and B2Q improvement targets.
Represent UX to senior stakeholders and leadership, and build agreement between business, technology, and vendor partners on experience decisions.

Role Requirements

Education

Bachelor's degree in Human-Computer Interaction, Interaction or Industrial Design, Cognitive Psychology, Computer Science, or a related field. A master's degree in Human-Computer Interaction or a related field is an asset.
Relevant certifications (e.g., Nielsen Norman Group UX Certification or accessibility certification) are an asset.

Experience

Minimum ten years of experience in UX or product design for complex web applications, including at least three years leading the experience of a product end to end and leading or mentoring designers.
Proven experience designing B2B transactional tools such as configure-price-quote (CPQ), product configurators, e-commerce, or ERP/CRM front ends, preferably for engineered or highly configurable products.
Experience leading the UX of a legacy platform replacement, including evaluating or configuring a vendor platform and moving users to it in phases.
Experience designing for multiple user groups across regions and markets; experience in HVAC, building systems, or industrial equipment is an asset.

Skills

Expert in user-centered design and design thinking, from research through interaction, information architecture, and visual design.
Proven ability to build and run a UX research program and to turn findings into strategy and a design roadmap.
Experience building and governing design systems, and advanced skills in design tools (e.g., Figma).
Strong knowledge of accessibility and inclusive design, and enough understanding of front-end and API-driven architectures to work as a peer with architects and developers.
Ability to use product analytics and user feedback (e.g., NPS, task metrics) to measure experience quality and guide investment.
Excellent communication, facilitation, and influencing skills, with the ability to present design rationale to executives, sales, engineers, and customers clearly and concisely.

Personality

Customer-obsessed, with a clear vision of what a great experience looks like.
A natural leader and coach who raises the quality of the team's work.
Able to lead without direct authority and build consensus across functions.
Ability to communicate in an open and authentic manner in all situations.

This posting reflects a new role. Armstrong does not use artificial intelligence tools to support candidate screening and assessment processes.

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More about this job

Responsibilities

The Lead UX Designer will define the UX vision and strategy for the company's next-generation product selection and configuration platform. They will lead and mentor the design team while collaborating with cross-functional stakeholders to ensure a seamless, user-centered experience across global markets.

Requirements

Candidates must have at least ten years of experience in UX or product design for complex web applications, including leadership experience. A bachelor's degree in a relevant field is required, with preference given to those with experience in B2B transactional tools and design systems.

Skills

User-centered design
Design thinking
UX research
Interaction design
Information architecture
Visual design
Figma
Accessibility
Inclusive design
Product design
CPQ
B2B
Design systems
Leadership
Mentoring
Stakeholder management

Visa sponsorship

Not detected in the job text

Keywords

UX Design
Product Design
CPQ
Figma
WCAG 2.2 AA
Accessibility
User Research
Design Systems
B2B
E-commerce
ERP
CRM
HVAC
Industrial Equipment
Interaction Design
Information Architecture
Visual Design
NPS
Design Thinking
API-driven architectures
Product Analytics
User-centered design
Strategy
Leadership
Mentoring
Stakeholder Management
Persona Development
Journey Mapping
Usability Assessment
AI-assisted experiences

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