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Added 9 mins ago
R
Senior Software Development Engineer, Customer Success Engineering
Remitly
Burnaby, BC
- Full-time
As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching…
Added 9 mins ago
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INGÉNIEUR(E) MANUFACTURIER(ÈRE) / Manufacturing Engineer
bdb7d3fc-4d65-4696-8f5b-625ae24d6a93
Guelph, ON
- Full-time
Added 24 mins ago
MS
Estimator
Matrix Service
Leduc, AB
- Full-time
Understands work sequence and assists in the development of a resource loaded proposal schedule.
Added 25 mins ago
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Quality Engineer
OPmobility
Windsor, ON
- Full-time
Participate in PFMEA and Control Plan development in collaboration with Plant Quality Launch (PQL).
Added 25 mins ago
TC
Full Stack Engineer
Triton Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This role involves hands-on development across the full application stack within a modern Angular and .NET environment. The successful candidate will design, implement, test, and maintain…
Added 39 mins ago
RI
Senior Full Stack Engineer
Remarcable, Inc.
Remote, Canada
- $140,000 to $190,000 CAD / year
- Full-time
- Remote
We are expanding our Vancouver engineering team - our core product and development hub - and looking for a Senior Full Stack Engineer to take technical ownership of high-impact product…
Added 55 mins ago
O
Test Engineer
ORBCOMM
Ottawa, ON
- $75,000 to $95,000 CAD / year
- Full-time
…at their best? At ORBCOMM, we're looking for a hands-on Test Engineer to design, develop, and support automated test solutions used throughout product development, validation, and…
Added 55 mins ago
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 55 mins ago
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Embedded Firmware Engineer - Energy Storage (Controls & Connectivity)
Verdyn
Oakville, ON
- Full-time
Strong problem-solving abilities, clear written and verbal communication, and a collaborative approach to product development.
Added 55 mins ago
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Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
…December 2026 or May 2027 and has an interest in being a Sales Engineer. The role will be part time in the…
Added 55 mins ago
MS
Estimator
Matrix Service Company
Leduc, AB
- Full-time
Understands work sequence and assists in the development of a resource loaded proposal schedule.
Added 1 hour ago
VS
Staff SW Engineer (Sys)
VIAVI Solutions
Ottawa, ON
- Full-time
…products. The ideal candidate will have experience in complete product life cycle support – concept, research, development, new product…
Added 1 hour ago
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Software Engineer II (SDET)
TD
Toronto, ON
- Full-time
Monitor product lifecycles, ensuring specifications and functionality support business objectives and engineering decisions, undertaking re-development where required
Added 1 hour ago
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VP Senior Software Engineer – Java & Distributed Systems
Citi
Mississauga, ON
- Full-time
We're looking for a senior engineer who thinks clearly across the full product development lifecycle, from design through to production, and brings an AI-first mindset to how they work.
Added 1 hour ago
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Data Engineer
eBay
Toronto, ON
- Full-time
We are looking for a talented and passionate Data Engineer to join our team and help build scalable, reliable data solutions that power critical experiences across eBay.
Added 1 hour ago
RM
Responsable du pôle Ingénierie/Engineering Area Manager
Rinker Materials
Saint-Eustache, QC
- Full-time
…primarily responsible for the ongoing supervision, planning and development of Engineering and Estimating personnel, for preparing sales quotations, product designs, submittal packages for…
Added 1 hour ago
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Software Engineer I
Wayfair
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
…collaborating to improve them, and being a part of the full software development process. Our engineers are enthusiastic problem solvers and our teams are highly…
Added 1 hour ago
ES
AI security research engineer
Epsilon Solutions Ltd.
Toronto, ON
- Contract
Technical Security Research Engineer to research, prototype, evaluate, and operationalize emerging cybersecurity capabilities. This is a hands-on role for someone who can move from a…
Added 1 hour ago
Operations NPI, Co-Op (Waterdown, CAN)
L3Harris Technologies
ON · Waterdown, ON
This is a 16 month co-op term with a role as an Operations Project Engineer focused on supporting New Product Introductions (NPI). Working under general direction and guidance and…
Added 1 hour ago
TT
Senior Full Stack Software Engineer
True Talent Solutions Partners
Canada
- $200,000 to $275,000 USD / year
- Full-time
Join a B2B AI team building an AI-powered engineering design product for physical systems. You will help deliver product improvements from early prototypes through production, with…
Added 1 hour ago
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LEAD PQAR / QUALITY ASSURANCE OFFICER
AtkinsRéalis
Mississauga, ON
- Full-time
…standards, technical specifications and quality requirements of product being supplied, prior to undertaking source…
Added 1 hour ago
AF
Senior Controls Engineer
Armstrong Fluid Technology
Toronto, ON
- Full-time
This is a standardized product development role, not a one-off project role. Our products are manufactured at scale, so control systems must behave consistently across every unit - released…
Added 1 hour ago
HB
C++ Software Engineer - Montreal - Up to $240K CAD + Exceptional Bonuses/Benefits
Hunter Bond
Montreal, QC
- Full-time
Our elite buy-side clients are looking for a highly talented C++ Software Engineer to join an experienced tech team. This is an environment where engineering excellence is the product.…
Added 2 hours ago
C
Sanctions Developer (OFAC)
CGI
Halifax, NS
- Full-time
…regulatory and compliance initiatives through platform deployment, development, configuration, testing, and ongoing technical support. Key challenges include the deployment of a new…
Added 2 hours ago
HT
Manufacturing Engineer
Hydraulic Technologies
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time

Armstrong Fluid Technology

Lead UX Designer

Toronto, ON, M1L 2P3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business - one that’s changing the world for the better.

The Lead UX Designer at Armstrong owns the customer experience of our next-generation product and solution selection tool, which lets sellers, partners, and customers select, configure, and quote Armstrong products, systems, and full-portfolio solutions. Reporting to the Global Lead, CPQ, PLM and BoM Management, you will set the UX vision and direction for the platform and lead the design team. Working with the product manager, enterprise architect, the platform vendor partner, and sales, customer service, and order-entry leaders across our regions, you will make sure the new tool is simple, fast, and trustworthy for every type of user, and that it becomes a competitive advantage for Armstrong.

This position is based at our SAA office in Toronto, Canada with possible travel to our global operations in the USA, UK, Continental Europe, India, and China.

In addition to annual initiatives, the key accountabilities of this position are:

Set the UX vision, strategy, and standards for the next-generation product and solution selection tool, and own the end-to-end customer experience from sign-in through selection, configuration, and quotation to order submission.
Lead and mentor the UX design team, review its work, and build a strong culture of user-centered design across the development team.
Own the UX research program, define the personas and journey maps for sellers, partners, direct customers, and replacement buyers, and turn research into a prioritized design roadmap with the product manager.
Set the experience principles for moving from individual products to complete systems and full-portfolio solutions, and for persona-based experiences in which information and workflow match the user's role.
Establish and own the design system and content guidelines, including accessibility standards (e.g., WCAG 2.2 AA), aligned with Armstrong's brand and digital properties.
Define the UX requirements and lead the usability assessment in the evaluation and selection of the platform vendor, and decide how far the chosen platform should be configured to meet the target experience.
Set the direction for AI-assisted experiences, such as guided recommendations and automated validation, so they are transparent, explainable, and easy to override.
Define usability and adoption criteria for the region-by-region rollout, and approve the experience as ready for go-live in each region.
Own the experience measures, including task completion, time to quote, error and abandonment rates, and user satisfaction, and lead UX contributions to Net Promoter Score (NPS) and B2Q improvement targets.
Represent UX to senior stakeholders and leadership, and build agreement between business, technology, and vendor partners on experience decisions.

Role Requirements

Education

Bachelor's degree in Human-Computer Interaction, Interaction or Industrial Design, Cognitive Psychology, Computer Science, or a related field. A master's degree in Human-Computer Interaction or a related field is an asset.
Relevant certifications (e.g., Nielsen Norman Group UX Certification or accessibility certification) are an asset.

Experience

Minimum ten years of experience in UX or product design for complex web applications, including at least three years leading the experience of a product end to end and leading or mentoring designers.
Proven experience designing B2B transactional tools such as configure-price-quote (CPQ), product configurators, e-commerce, or ERP/CRM front ends, preferably for engineered or highly configurable products.
Experience leading the UX of a legacy platform replacement, including evaluating or configuring a vendor platform and moving users to it in phases.
Experience designing for multiple user groups across regions and markets; experience in HVAC, building systems, or industrial equipment is an asset.

Skills

Expert in user-centered design and design thinking, from research through interaction, information architecture, and visual design.
Proven ability to build and run a UX research program and to turn findings into strategy and a design roadmap.
Experience building and governing design systems, and advanced skills in design tools (e.g., Figma).
Strong knowledge of accessibility and inclusive design, and enough understanding of front-end and API-driven architectures to work as a peer with architects and developers.
Ability to use product analytics and user feedback (e.g., NPS, task metrics) to measure experience quality and guide investment.
Excellent communication, facilitation, and influencing skills, with the ability to present design rationale to executives, sales, engineers, and customers clearly and concisely.

Personality

Customer-obsessed, with a clear vision of what a great experience looks like.
A natural leader and coach who raises the quality of the team's work.
Able to lead without direct authority and build consensus across functions.
Ability to communicate in an open and authentic manner in all situations.

This posting reflects a new role. Armstrong does not use artificial intelligence tools to support candidate screening and assessment processes.

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More about this job

Responsibilities

The Lead UX Designer will define the UX vision and strategy for the company's next-generation product selection and configuration platform. They will lead and mentor the design team while collaborating with cross-functional stakeholders to ensure a seamless, user-centered experience across global markets.

Requirements

Candidates must have at least ten years of experience in UX or product design for complex web applications, including leadership experience. A bachelor's degree in a relevant field is required, with preference given to those with experience in B2B transactional tools and design systems.

Skills

User-centered design
Design thinking
UX research
Interaction design
Information architecture
Visual design
Figma
Accessibility
Inclusive design
Product design
CPQ
B2B
Design systems
Leadership
Mentoring
Stakeholder management

Visa sponsorship

Not detected in the job text

Keywords

UX Design
Product Design
CPQ
Figma
WCAG 2.2 AA
Accessibility
User Research
Design Systems
B2B
E-commerce
ERP
CRM
HVAC
Industrial Equipment
Interaction Design
Information Architecture
Visual Design
NPS
Design Thinking
API-driven architectures
Product Analytics
User-centered design
Strategy
Leadership
Mentoring
Stakeholder Management
Persona Development
Journey Mapping
Usability Assessment
AI-assisted experiences

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