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Added 14 mins ago
RI
Senior Full Stack Engineer
Remarcable, Inc.
Remote, Canada
- $140,000 to $190,000 CAD / year
- Full-time
- Remote
We are expanding our Vancouver engineering team - our core product and development hub - and looking for a Senior Full Stack Engineer to take technical ownership of high-impact product…
Added 30 mins ago
QT
Senior SailPoint Identity Security Cloud (ISC) Engineer
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $80 to $100 CAD / hour
- Contract
Our client is seeking Senior SailPoint Identity Security Cloud (ISC) Engineers to support a major SailPoint ISC initiative focused on application onboarding, platform engineering,…
Added 30 mins ago
FG
Mainframe Production Support
FDM Group
Montreal, QC
- Contract
FDM is seeking a Mainframe Production Support Engineer located in Montreal to support a project in the Financial Services sector. Involvement in this project is anticipated to last…
Added 45 mins ago
W
Junior EIT geotechnical engineering
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Victoria, BC
- Full-time
…Island and throughout British Columbia. As a Junior Geotechnical Engineer-in-Training (EIT), you'll collaborate with experienced geotechnical professionals on a diverse range of projects…
Added 1 hour ago
C
VP Senior Software Engineer – Java & Distributed Systems
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- Full-time
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Added 1 hour ago
S
Junior Civil Engineering Designer
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- Full-time
…larger project under the close guidance and supervision of a senior engineer/designer. You should be able to evaluate, select, specify, and engineer systems or products for a project. You…
Added 1 hour ago
B
DevOPS/Cloud Engineer – Senior (AWS CDK/Public Sector exp)
Bevertec
Toronto, ON
- Contract
Job Role: DevOPS/Cloud Engineer – Senior (AWS CDK/Public Sector exp)
Added 1 hour ago
AF
Senior Controls Engineer
Armstrong Fluid Technology
Toronto, ON
- Full-time
…brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our…
Added 1 hour ago
Senior Electrical Engineer
CBCL Limited
Saint John, NB
…environmental consulting firm. We have an exciting opportunity for a Senior Electrical Engineer to join our Electrical Utilities & Renewables team based in either Halifax, Nova Scotia or…
Added 1 hour ago
Senior Electrical Engineer
CBCL Limited
Halifax, NS
…environmental consulting firm. We have an exciting opportunity for a Senior Electrical Engineer to join our Electrical Utilities & Renewables team based in either Halifax, Nova Scotia or…
Added 1 hour ago
Senior Electrical Engineer
CBCL Limited
Fredericton, NB
…environmental consulting firm. We have an exciting opportunity for a Senior Electrical Engineer to join our Electrical Utilities & Renewables team based in either Halifax, Nova Scotia or…
Added 2 hours ago
L
Senior Full Stack Developer (Java/React)
Luxoft
Toronto, ON
- Contract
We’re seeking a Senior Software Engineer to enhance a cross-asset order and position management system. The engineer shall have experience designing and building robust, scalable systems…
Added 2 hours ago
Manager, Solutions Design
DSV
Milton, ON
The Manager of Solutions will be responsible for ongoing education, training and development of Senior Solutions Engineer and Solutions Engineer positions.
Added 2 hours ago
Senior Manager, Solutions Design
DSV
Milton, ON
The Senior Manager of Solutions will be responsible for ongoing education, training and development of Senior Solutions Engineer and Solutions Engineer positions.
Added 2 hours ago
Senior Security Engineer
Dye & Durham Talent Team
Toronto, ON
The Senior Security Engineer is responsible for advancing and protecting the organization's security posture through the design, implementation, and continuous improvement of cybersecurity…
Added 2 hours ago
AF
Lead UX Designer
Armstrong Fluid Technology
Toronto, ON
- Full-time
…brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our…
Added 2 hours ago
AF
Senior UX Designer
Armstrong Fluid Technology
Toronto, ON
- Full-time
…brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our…
Added 2 hours ago
C
AVP Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
Build distributed microservices that power critical financial systems as a Senior Software Engineer, Java Microservices at Citi. You will design, develop, and implement scalable backend…
Added 2 hours ago
CH
Data Engineer
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
We are seeking a Data Engineer to develop and support reliable data solutions for reporting, analytics, and business decision-making. This role works within established architecture and…
Added 2 hours ago
CH
Data Engineer
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
We are seeking a Data Engineer to develop and support reliable data solutions for reporting, analytics, and business decision-making. This role works within established architecture and…
Added 2 hours ago
F
Senior Backend Engineer - Laravel & Go Microservices - On-site - Vancouver, Canada
FullStack
Vancouver, BC
- Full-time
Join our talent network and connect with U.S. clients for flexible, project-based development work as a Senior Backend Engineer - Laravel & Go Microservices.
Added 2 hours ago
AE
Director, Enterprise Applications
Associated Engineering
Vancouver, BC
- Full-time
…our team in our Vancouver office. The Director, Enterprise Applications provides strategic, architectural, operational, and people leadership for Associated Engineering's enterprise…
Added 2 hours ago
ST
DevOps Engineer - Senior
Soroc Technology
Toronto, ON
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Experience with Kubernetes and/or Docker for containerized infrastructure and applications.
Added 2 hours ago
BC
Process Engineer
Bantrel Co.
Calgary, AB
- Full-time
We are currently seeking a qualified Process Engineer to join our Energy team based in Calgary, AB. The Process Engineer will support various projects by applying process engineering…
Added 2 hours ago
E
Lead Water Resources Engineer/Sr. Modeler
EXP
Brampton, ON
- Full-time
We are seeking a highly experienced and motivated Senior Water Resources Engineer/Modeler to lead and support complex hydrologic and hydraulic modeling projects. The ideal candidate will…

Armstrong Fluid Technology

Lead UX Designer

Toronto, ON, M1L 2P3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business - one that’s changing the world for the better.

The Lead UX Designer at Armstrong owns the customer experience of our next-generation product and solution selection tool, which lets sellers, partners, and customers select, configure, and quote Armstrong products, systems, and full-portfolio solutions. Reporting to the Global Lead, CPQ, PLM and BoM Management, you will set the UX vision and direction for the platform and lead the design team. Working with the product manager, enterprise architect, the platform vendor partner, and sales, customer service, and order-entry leaders across our regions, you will make sure the new tool is simple, fast, and trustworthy for every type of user, and that it becomes a competitive advantage for Armstrong.

This position is based at our SAA office in Toronto, Canada with possible travel to our global operations in the USA, UK, Continental Europe, India, and China.

In addition to annual initiatives, the key accountabilities of this position are:

Set the UX vision, strategy, and standards for the next-generation product and solution selection tool, and own the end-to-end customer experience from sign-in through selection, configuration, and quotation to order submission.
Lead and mentor the UX design team, review its work, and build a strong culture of user-centered design across the development team.
Own the UX research program, define the personas and journey maps for sellers, partners, direct customers, and replacement buyers, and turn research into a prioritized design roadmap with the product manager.
Set the experience principles for moving from individual products to complete systems and full-portfolio solutions, and for persona-based experiences in which information and workflow match the user's role.
Establish and own the design system and content guidelines, including accessibility standards (e.g., WCAG 2.2 AA), aligned with Armstrong's brand and digital properties.
Define the UX requirements and lead the usability assessment in the evaluation and selection of the platform vendor, and decide how far the chosen platform should be configured to meet the target experience.
Set the direction for AI-assisted experiences, such as guided recommendations and automated validation, so they are transparent, explainable, and easy to override.
Define usability and adoption criteria for the region-by-region rollout, and approve the experience as ready for go-live in each region.
Own the experience measures, including task completion, time to quote, error and abandonment rates, and user satisfaction, and lead UX contributions to Net Promoter Score (NPS) and B2Q improvement targets.
Represent UX to senior stakeholders and leadership, and build agreement between business, technology, and vendor partners on experience decisions.

Role Requirements

Education

Bachelor's degree in Human-Computer Interaction, Interaction or Industrial Design, Cognitive Psychology, Computer Science, or a related field. A master's degree in Human-Computer Interaction or a related field is an asset.
Relevant certifications (e.g., Nielsen Norman Group UX Certification or accessibility certification) are an asset.

Experience

Minimum ten years of experience in UX or product design for complex web applications, including at least three years leading the experience of a product end to end and leading or mentoring designers.
Proven experience designing B2B transactional tools such as configure-price-quote (CPQ), product configurators, e-commerce, or ERP/CRM front ends, preferably for engineered or highly configurable products.
Experience leading the UX of a legacy platform replacement, including evaluating or configuring a vendor platform and moving users to it in phases.
Experience designing for multiple user groups across regions and markets; experience in HVAC, building systems, or industrial equipment is an asset.

Skills

Expert in user-centered design and design thinking, from research through interaction, information architecture, and visual design.
Proven ability to build and run a UX research program and to turn findings into strategy and a design roadmap.
Experience building and governing design systems, and advanced skills in design tools (e.g., Figma).
Strong knowledge of accessibility and inclusive design, and enough understanding of front-end and API-driven architectures to work as a peer with architects and developers.
Ability to use product analytics and user feedback (e.g., NPS, task metrics) to measure experience quality and guide investment.
Excellent communication, facilitation, and influencing skills, with the ability to present design rationale to executives, sales, engineers, and customers clearly and concisely.

Personality

Customer-obsessed, with a clear vision of what a great experience looks like.
A natural leader and coach who raises the quality of the team's work.
Able to lead without direct authority and build consensus across functions.
Ability to communicate in an open and authentic manner in all situations.

This posting reflects a new role. Armstrong does not use artificial intelligence tools to support candidate screening and assessment processes.

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More about this job

Responsibilities

The Lead UX Designer will define the UX vision and strategy for the company's next-generation product selection and configuration platform. They will lead and mentor the design team while collaborating with cross-functional stakeholders to ensure a seamless, user-centered experience across global markets.

Requirements

Candidates must have at least ten years of experience in UX or product design for complex web applications, including leadership experience. A bachelor's degree in a relevant field is required, with preference given to those with experience in B2B transactional tools and design systems.

Skills

User-centered design
Design thinking
UX research
Interaction design
Information architecture
Visual design
Figma
Accessibility
Inclusive design
Product design
CPQ
B2B
Design systems
Leadership
Mentoring
Stakeholder management

Visa sponsorship

Not detected in the job text

Keywords

UX Design
Product Design
CPQ
Figma
WCAG 2.2 AA
Accessibility
User Research
Design Systems
B2B
E-commerce
ERP
CRM
HVAC
Industrial Equipment
Interaction Design
Information Architecture
Visual Design
NPS
Design Thinking
API-driven architectures
Product Analytics
User-centered design
Strategy
Leadership
Mentoring
Stakeholder Management
Persona Development
Journey Mapping
Usability Assessment
AI-assisted experiences

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