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Added 2 hours ago
Technical Solutions Development Manager, Workspace, Google Cloud
Google
Waterloo, ON
…translate complex technical concepts into business value for a senior executive…
Added 3 hours ago
Senior Account Manager-Metro Vancouver (Guardteck)
Kandor
Burnaby, BC
Guardteck is seeking a Senior Account Manager to lead and develop our account management team in Burnaby, BC. This is a senior, client-facing operations role responsible for leading account…
Added 5 hours ago
L
Senior Product Designer, Developer Platform
LiveKit
Canada
- Full-time
…design for one very specific, very opinionated person: the developer at 2am trying to figure out why their voice agent just failed a call. You'll design the tools developers use to test,…
Added 6 hours ago
C
Alliance / Partner Marketing Manager (Hyperscalers)
CGI
Toronto, ON
- Full-time
…teams together around a focused set of joint offers. It is a senior, hands on role, accountable for turning CGI's hyperscaler relationships into pipeline, not just…
Added 6 hours ago
UO
Senior Officer, Finance
University of Ottawa
Ottawa, ON · University Centre
- Full-time
Added 6 hours ago
UO
Senior Officer, Payroll
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Added 6 hours ago
UO
Senior Web Developer
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Added 8 hours ago
PC
Cybersecurity Generalist Senior Associate
Pwc Canada
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
As a Cybersecurity Generalist Senior Associate at PwC, you’ll help our team deliver current client projects. Work alongside experienced colleagues and technical specialists to assess…
Added 8 hours ago
A
Product Manager (Bangkok-based)
Agoda
Toronto, ON
- Full-time
…Manager, you will drive product strategy and partner closely with senior leadership cross-functionally to define, build, and deliver the best travel…
Added 11 hours ago
OT
Junior Instrumentation Technician
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
…infrastructure and construction projects. Working under the guidance of senior Instrumentation & Monitoring (I&M) personnel, the incumbent assists with field installations, data collection…
Added 11 hours ago
SC
Senior Developer
SAP Careers
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
We are looking for a dynamic and motivated Senior Software Developer who embrace AI-assisted software development as part of their everyday engineering practice to join our engineering…
Added 11 hours ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
As a Senior Manager Cyber Generalist, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 12 hours ago
R
Senior Writer, Scams Unit (English Services) (On-Site)
Radio-Canada
Toronto, ON
- Full-time
…schemes, deep-fakes and consumer fraud. We’re looking for a Senior Writer to tell the stories that will help Canadians make sense of what they can do to protect…
Added 12 hours ago
R
Senior Reporter, Scams Unit (English Services) (On-Site)
Radio-Canada
Toronto, ON
- Full-time
…schemes, deep-fakes and consumer fraud. We’re looking for a Senior Reporter to be the face of stories that will help Canadians make sense of what they can do to protect…
Added 12 hours ago
WI
Project Manager, Power Delivery
WSP in Canada
Markham, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
Added 12 hours ago
A
Senior Manager, Global Retail Talent Development
ARC'TERYX
North Vancouver, BC
- Full-time
Reports to: Senior Director, Global Functional Development
Added 13 hours ago
AE
Senior Manager, Global Retail Talent Development
Arc'teryx Equipment
North Vancouver, BC
- Full-time
Reports to: Senior Director, Global Functional Development
Added 13 hours ago
V
Director, Sales
veritree
Remote, Canada
- $200,000 to $300,000 CAD / year
- Full-time
- Remote
…acquisition function. Reporting directly to our Co-founder, this is a senior leadership opportunity for someone with a proven track record of building and leading full-cycle sales teams,…
Added 13 hours ago
V
Director, Sales
veritree
Vancouver, BC
- $200,000 to $300,000 CAD / year
- Full-time
…acquisition function. Reporting directly to our Co-founder, this is a senior leadership opportunity for someone with a proven track record of building and leading full-cycle sales teams,…
Added 13 hours ago
WO
Speech Pathologist - Speech Therapy Corporate
William Osler Health System
Toronto, ON · Etobicoke, Ontario
- Part-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 13 hours ago
L
Full Stack Engineer, Agentic AI
Lazer
Remote, Canada
- Contract
- Remote
Lazer is a world-class digital product studio composed of 180+ senior engineers and designers with backgrounds from companies like Apple, Google, Coinbase, and more. With our product…
Added 13 hours ago
WO
Speech Pathologist - Speech Therapy Corporate
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 13 hours ago
OI
Operations Manager
Outhire Inc.
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
Making real-time operational decisions independently during active events without escalating to senior leadership
Added 13 hours ago
WO
Speech Pathologist - Speech Therapy Corporate
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 13 hours ago
C
Sr. Project Coordinator, IT
CIBC
Toronto, ON
- Full-time
As a member of CIBC’s team, the Senior Project Coordinator, IT is responsible for tracking, monitoring, and following up on requests for information received by a team. The role makes…

Armstrong Fluid Technology

Lead UX Designer

Toronto, ON, M1L 2P3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business - one that’s changing the world for the better.

The Lead UX Designer at Armstrong owns the customer experience of our next-generation product and solution selection tool, which lets sellers, partners, and customers select, configure, and quote Armstrong products, systems, and full-portfolio solutions. Reporting to the Global Lead, CPQ, PLM and BoM Management, you will set the UX vision and direction for the platform and lead the design team. Working with the product manager, enterprise architect, the platform vendor partner, and sales, customer service, and order-entry leaders across our regions, you will make sure the new tool is simple, fast, and trustworthy for every type of user, and that it becomes a competitive advantage for Armstrong.

This position is based at our SAA office in Toronto, Canada with possible travel to our global operations in the USA, UK, Continental Europe, India, and China.

In addition to annual initiatives, the key accountabilities of this position are:

Set the UX vision, strategy, and standards for the next-generation product and solution selection tool, and own the end-to-end customer experience from sign-in through selection, configuration, and quotation to order submission.
Lead and mentor the UX design team, review its work, and build a strong culture of user-centered design across the development team.
Own the UX research program, define the personas and journey maps for sellers, partners, direct customers, and replacement buyers, and turn research into a prioritized design roadmap with the product manager.
Set the experience principles for moving from individual products to complete systems and full-portfolio solutions, and for persona-based experiences in which information and workflow match the user's role.
Establish and own the design system and content guidelines, including accessibility standards (e.g., WCAG 2.2 AA), aligned with Armstrong's brand and digital properties.
Define the UX requirements and lead the usability assessment in the evaluation and selection of the platform vendor, and decide how far the chosen platform should be configured to meet the target experience.
Set the direction for AI-assisted experiences, such as guided recommendations and automated validation, so they are transparent, explainable, and easy to override.
Define usability and adoption criteria for the region-by-region rollout, and approve the experience as ready for go-live in each region.
Own the experience measures, including task completion, time to quote, error and abandonment rates, and user satisfaction, and lead UX contributions to Net Promoter Score (NPS) and B2Q improvement targets.
Represent UX to senior stakeholders and leadership, and build agreement between business, technology, and vendor partners on experience decisions.

Role Requirements

Education

Bachelor's degree in Human-Computer Interaction, Interaction or Industrial Design, Cognitive Psychology, Computer Science, or a related field. A master's degree in Human-Computer Interaction or a related field is an asset.
Relevant certifications (e.g., Nielsen Norman Group UX Certification or accessibility certification) are an asset.

Experience

Minimum ten years of experience in UX or product design for complex web applications, including at least three years leading the experience of a product end to end and leading or mentoring designers.
Proven experience designing B2B transactional tools such as configure-price-quote (CPQ), product configurators, e-commerce, or ERP/CRM front ends, preferably for engineered or highly configurable products.
Experience leading the UX of a legacy platform replacement, including evaluating or configuring a vendor platform and moving users to it in phases.
Experience designing for multiple user groups across regions and markets; experience in HVAC, building systems, or industrial equipment is an asset.

Skills

Expert in user-centered design and design thinking, from research through interaction, information architecture, and visual design.
Proven ability to build and run a UX research program and to turn findings into strategy and a design roadmap.
Experience building and governing design systems, and advanced skills in design tools (e.g., Figma).
Strong knowledge of accessibility and inclusive design, and enough understanding of front-end and API-driven architectures to work as a peer with architects and developers.
Ability to use product analytics and user feedback (e.g., NPS, task metrics) to measure experience quality and guide investment.
Excellent communication, facilitation, and influencing skills, with the ability to present design rationale to executives, sales, engineers, and customers clearly and concisely.

Personality

Customer-obsessed, with a clear vision of what a great experience looks like.
A natural leader and coach who raises the quality of the team's work.
Able to lead without direct authority and build consensus across functions.
Ability to communicate in an open and authentic manner in all situations.

This posting reflects a new role. Armstrong does not use artificial intelligence tools to support candidate screening and assessment processes.

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More about this job

Responsibilities

The Lead UX Designer will define the UX vision and strategy for the company's next-generation product selection and configuration platform. They will lead and mentor the design team while collaborating with cross-functional stakeholders to ensure a seamless, user-centered experience across global markets.

Requirements

Candidates must have at least ten years of experience in UX or product design for complex web applications, including leadership experience. A bachelor's degree in a relevant field is required, with preference given to those with experience in B2B transactional tools and design systems.

Skills

User-centered design
Design thinking
UX research
Interaction design
Information architecture
Visual design
Figma
Accessibility
Inclusive design
Product design
CPQ
B2B
Design systems
Leadership
Mentoring
Stakeholder management

Visa sponsorship

Not detected in the job text

Keywords

UX Design
Product Design
CPQ
Figma
WCAG 2.2 AA
Accessibility
User Research
Design Systems
B2B
E-commerce
ERP
CRM
HVAC
Industrial Equipment
Interaction Design
Information Architecture
Visual Design
NPS
Design Thinking
API-driven architectures
Product Analytics
User-centered design
Strategy
Leadership
Mentoring
Stakeholder Management
Persona Development
Journey Mapping
Usability Assessment
AI-assisted experiences

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