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Added 5 mins ago
G
Senior Vehicle Systems Engineering
Geotab
Waterloo, ON
- Full-time
…results! Geotab is seeking a Senior Vehicle Systems Engineer to lead complex vehicle reverse-engineering projects and develop safe, reliable vehicle data solutions that support Geotab’s…
Added 5 mins ago
E
Guest Relations Lead (Full-Time) - Eataly Yorkville
Eataly
Toronto, ON
- $21 to $23 CAD / hour
- Full-time
LEARN through our classes and our team’s product knowledge
Added 5 mins ago
FB
Assistant Grocery Manager - Overnight
Farm Boy Inc.
Ottawa, ON
- $22 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 5 mins ago
CBMC, Site Coordinator
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Collaborate proactively with the site medical education team to ensure continuity of operations, providing cross-coverage for administrative functions as required.
Added 5 mins ago
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Responsable principal(e), Opérations & Intégration des TI // IT Operations & Integration Lead
LiveBarn
Montreal, QC
- Full-time
🚀 Responsable principal(e), Opérations & Intégration des TI (IT Operations & Integration Lead)
Added 5 mins ago
C
Director, Facilities Operations and Maintenance – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
…with the Director, Capital Projects, the Director, Facilities Operations and Maintenance provides leadership and direction to CHEO’s facilities operations team, fostering a high-performance…
Added 20 mins ago
PC
Director, Member Experience
Provincial Credit Union
PE · PEI, Prince Edward Island
- Full-time
Lead the development and ongoing improvement of PCU’s member experience strategy, framework and priority member journeys.
Added 20 mins ago
PC
Director, Operations
Provincial Credit Union
PE · PEI, Prince Edward Island
- Full-time
The Director, Operations provides strategic and operational leadership for PCU’s Core Banking, Lending Administration, and Deposit & Account Administration functions. This role is…
Added 20 mins ago
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Senior Enterprise Account Executive
Jobgether
Canada
- Full-time
Lead executive-level engagement: Serve as the primary contact for prospective enterprise customers, engaging C-suite executives and key stakeholders across Safety, IT, Finance, and…
Added 20 mins ago
4A
Automotive Sales Person - Ottawa
401 Auto
Ottawa, ON · Kanata, Ontario
- Full-time
Through our hands-on Management Training Program, you’ll gain real-world experience across dealership operations, finance, sales, inventory, and team leadership, preparing you for future…
Added 34 mins ago
T
Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract…
Added 34 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 34 mins ago
WO
Controller
WP Osborne Executive Search Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Controller will lead the finance team to ensure the financial operations of a portfolio of entities, ensuring the delivery of accurate and timely financial reporting, analysis,…
Added 34 mins ago
TF
Manager, School Runs – MB & SK
Terry Fox Foundation
Winnipeg, MB
- $60,000 to $63,500 CAD / year
- Full-time
Lead Teams: Supervise seasonal staff and support office operations during peak periods.
Added 35 mins ago
R
Process Technician - E Nickel - Weekend Nights
RTX
Oakville, ON
- Full-time
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 35 mins ago
Stock Keyholder, FT (5AM-2PM)
Under Armour
Ottawa, ON
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing,…
Added 35 mins ago
Director, Manufacturing Engineering & Site Quality
Celestica International LP
Newmarket, ON
Site & Global Alignment: Establish site-specific strategic plans, annual business goals, and long-term operational objectives cooperatively with the site leadership team.
Added 50 mins ago
BS
Infusion Nurse - Clinic Lead (RN) - Scarborough, ON / Infirmier(-ère) autorisé(e) - chef de clinique - Scarborough, Ont.
BioScript Solutions
Toronto, ON · Scarborough, ON
- Full-time
…We’re on the hunt for a registered nurse to join our dynamic team of trailblazers at Coverdale Clinics, where passion meets…
Added 50 mins ago
BS
Infusion Nurse - Clinic Lead (RN) - Mississauga, ON / Infirmier(-ère) autorisé(e) - chef de clinique - Mississauga, Ont.
BioScript Solutions
Mississauga, ON
- Full-time
…We’re on the hunt for a registered nurse to join our dynamic team of trailblazers at Coverdale Clinics, where passion meets…
Added 50 mins ago
SC
General Manager - Environmental Services (70314051)
Sodexo Canada Ltd
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
…Division has an exciting new opportunity to join the Sodexo team as our next General Manager - Environmental Services (EVS) located in…
Added 50 mins ago
FB
Assistant Grocery Manager - Overnight
Farm Boy Inc.
Ottawa, ON
- From $22 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 50 mins ago
RS
Assistant Director, Inclusive Supports
Rygiel Supports for Community Living
Hamilton, ON
- Full-time
Lead, coach, and performance-manage the Operational Leads and the Day Program Supervisor, building a management team that owns its clusters end to end.
Added 50 mins ago
L
Director, Legal Engineering
Legora
Toronto, ON
- Full-time
…North America, you will set the craft bar, build the Canadian team and its Team Lead layer, partner closely with Go-to-Market and Engagement, lead selectively on the highest-stakes clients,…
Added 50 mins ago
RM
Payroll Specialist
Regional Municipality of Peel
Canada
- Other
As part of our Human Resources team, the Payroll Specialist plays a critical role in ensuring employees are paid accurately and on time so they can focus on delivering essential services to…
Added 1 hour ago
7
Store Crew
7-Eleven
Calgary, AB
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…

Armstrong Fluid Technology

Lead UX Designer

Toronto, ON, M1L 2P3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business - one that’s changing the world for the better.

The Lead UX Designer at Armstrong owns the customer experience of our next-generation product and solution selection tool, which lets sellers, partners, and customers select, configure, and quote Armstrong products, systems, and full-portfolio solutions. Reporting to the Global Lead, CPQ, PLM and BoM Management, you will set the UX vision and direction for the platform and lead the design team. Working with the product manager, enterprise architect, the platform vendor partner, and sales, customer service, and order-entry leaders across our regions, you will make sure the new tool is simple, fast, and trustworthy for every type of user, and that it becomes a competitive advantage for Armstrong.

This position is based at our SAA office in Toronto, Canada with possible travel to our global operations in the USA, UK, Continental Europe, India, and China.

In addition to annual initiatives, the key accountabilities of this position are:

Set the UX vision, strategy, and standards for the next-generation product and solution selection tool, and own the end-to-end customer experience from sign-in through selection, configuration, and quotation to order submission.
Lead and mentor the UX design team, review its work, and build a strong culture of user-centered design across the development team.
Own the UX research program, define the personas and journey maps for sellers, partners, direct customers, and replacement buyers, and turn research into a prioritized design roadmap with the product manager.
Set the experience principles for moving from individual products to complete systems and full-portfolio solutions, and for persona-based experiences in which information and workflow match the user's role.
Establish and own the design system and content guidelines, including accessibility standards (e.g., WCAG 2.2 AA), aligned with Armstrong's brand and digital properties.
Define the UX requirements and lead the usability assessment in the evaluation and selection of the platform vendor, and decide how far the chosen platform should be configured to meet the target experience.
Set the direction for AI-assisted experiences, such as guided recommendations and automated validation, so they are transparent, explainable, and easy to override.
Define usability and adoption criteria for the region-by-region rollout, and approve the experience as ready for go-live in each region.
Own the experience measures, including task completion, time to quote, error and abandonment rates, and user satisfaction, and lead UX contributions to Net Promoter Score (NPS) and B2Q improvement targets.
Represent UX to senior stakeholders and leadership, and build agreement between business, technology, and vendor partners on experience decisions.

Role Requirements

Education

Bachelor's degree in Human-Computer Interaction, Interaction or Industrial Design, Cognitive Psychology, Computer Science, or a related field. A master's degree in Human-Computer Interaction or a related field is an asset.
Relevant certifications (e.g., Nielsen Norman Group UX Certification or accessibility certification) are an asset.

Experience

Minimum ten years of experience in UX or product design for complex web applications, including at least three years leading the experience of a product end to end and leading or mentoring designers.
Proven experience designing B2B transactional tools such as configure-price-quote (CPQ), product configurators, e-commerce, or ERP/CRM front ends, preferably for engineered or highly configurable products.
Experience leading the UX of a legacy platform replacement, including evaluating or configuring a vendor platform and moving users to it in phases.
Experience designing for multiple user groups across regions and markets; experience in HVAC, building systems, or industrial equipment is an asset.

Skills

Expert in user-centered design and design thinking, from research through interaction, information architecture, and visual design.
Proven ability to build and run a UX research program and to turn findings into strategy and a design roadmap.
Experience building and governing design systems, and advanced skills in design tools (e.g., Figma).
Strong knowledge of accessibility and inclusive design, and enough understanding of front-end and API-driven architectures to work as a peer with architects and developers.
Ability to use product analytics and user feedback (e.g., NPS, task metrics) to measure experience quality and guide investment.
Excellent communication, facilitation, and influencing skills, with the ability to present design rationale to executives, sales, engineers, and customers clearly and concisely.

Personality

Customer-obsessed, with a clear vision of what a great experience looks like.
A natural leader and coach who raises the quality of the team's work.
Able to lead without direct authority and build consensus across functions.
Ability to communicate in an open and authentic manner in all situations.

This posting reflects a new role. Armstrong does not use artificial intelligence tools to support candidate screening and assessment processes.

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More about this job

Responsibilities

The Lead UX Designer will define the UX vision and strategy for the company's next-generation product selection and configuration platform. They will lead and mentor the design team while collaborating with cross-functional stakeholders to ensure a seamless, user-centered experience across global markets.

Requirements

Candidates must have at least ten years of experience in UX or product design for complex web applications, including leadership experience. A bachelor's degree in a relevant field is required, with preference given to those with experience in B2B transactional tools and design systems.

Skills

User-centered design
Design thinking
UX research
Interaction design
Information architecture
Visual design
Figma
Accessibility
Inclusive design
Product design
CPQ
B2B
Design systems
Leadership
Mentoring
Stakeholder management

Visa sponsorship

Not detected in the job text

Keywords

UX Design
Product Design
CPQ
Figma
WCAG 2.2 AA
Accessibility
User Research
Design Systems
B2B
E-commerce
ERP
CRM
HVAC
Industrial Equipment
Interaction Design
Information Architecture
Visual Design
NPS
Design Thinking
API-driven architectures
Product Analytics
User-centered design
Strategy
Leadership
Mentoring
Stakeholder Management
Persona Development
Journey Mapping
Usability Assessment
AI-assisted experiences

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