IT support technician jobs in Vaughan, ON and nearby

Within 25 km

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Added 11 days ago
AR
Help Desk Specialist
Atlas-Apex Roofing Inc.
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
The Help Desk Specialist is a full-time, on-site role based in Toronto, ON, providing first-level technical support to internal users across multiple branches. Responsibilities include…
Added 12 days ago
PV
Help Desk Analyst
Pet Valu
Markham, ON
- $50,000 to $55,000 CAD / year
- Full-time
The Help Desk Analyst provides customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education, implementation and…
Added 12 days ago
GI
Technical Support Analyst
Green Infrastructure Partners
Markham, ON
- Full-time
Reporting to the Manager, IT the Technical Support Analyst will provide technical support to maintain the company's IT infrastructure across remote and local office environments.
Added 13 days ago
BH
Technical Support Analyst
Bayshore HealthCare
Toronto, ON
- Full-time
The Technical Support Analyst is responsible for providing technical and operational IT leadership at the local branch level within the BHCS division. This role acts as the first point of…
Added 13 days ago
M
IT Support Specialist
Maple
Toronto, ON
- Full-time
We're looking for an IT Support Specialist to keep Maple's day-to-day technology running smoothly for our 200 (and growing) employees. This role is central to maintaining a dependable,…
Added 13 days ago
C(
Application Support Analyst
Codan (Canada) Inc
Toronto, ON
- Contract
Application Support Analyst (12-Month Contract)
Added 13 days ago
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Technical Support Analyst
YouPotential
Toronto, ON
- Full-time
The Support Analyst is responsible for providing first-line technical and operational support across internal systems and partner-facing platforms. This role ensures that issues are…
Added 13 days ago
QW
Technical Support Analyst
Q Wealth Partners
Toronto, ON
- Full-time
The Support Analyst is responsible for providing first-line technical and operational support across internal systems and partner-facing platforms. This role ensures that issues are…
Added 14 days ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
This common role covers Service Desk, Business Systems Support (BSS) and User Access Management (UAM). Analysts have a primary assignment based on business needs and may gain experience in…
Added 14 days ago
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Apple IT Technical Support or Helpdesk Technician
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
Job Title: Apple IT Technical Support or Help Desk Technician
Added 18 days ago
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SENIOR IT SUPPORT ANALYST-2
TD
Toronto, ON
- Full-time
As a Senior Contact Center Support Specialist, you will be responsible for providing expert-level technical support to customers using Amazon Connect. This is a senior level position that…
Added 19 days ago
T
IT Support Analyst IV
TD
Toronto, ON
- Full-time
The Contact Center Infrastructure group (CCI) is the service department responsible for providing frontline support, monitoring and solutions to TD’s North American Contacts Centers. The…
Added 19 days ago
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Senior Production Application Support Analyst
CIBC
Toronto, ON
- Full-time
Experience working closely with the ServiceNow application and modules within, including CMDB is a must have skill · You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 19 days ago
LE
HVAC Field Service & Technical Support Representative/Trainer
LG Electronics Canada
Toronto, ON
- Full-time
Work Arrangement: Hybrid: 4 Days per Week On-Site · Must have a High School diploma or equivalent and/or a Skilled Trade Certificate
Added 19 days ago
Service Desk Analyst
Rush Street Interactive
Toronto, ON
The Service Desk Analyst will be responsible for providing technical assistance and support to end-users, resolving issues related to computer systems, software and hardware. As the first…
Added 20 days ago
R
IT - Application Support Analyst - Senior
Raise
Toronto, ON
- Full-time
Must Have Requirement
Added 20 days ago
AF
Technical Support Representative – RSEC Team (Canada)
Armstrong Fluid Technology
Toronto, ON
- Full-time
Title: Technical Support Representative – RSEC Team (Canada)
Added 20 days ago
NB
Technical Support Analyst – Digital Assets
National Bank of Canada
Toronto, ON
- Full-time
A career as Technical Chief Application Support Analyst at National Bank means providing Level 1/2 operational and technical support for institutional digital-asset platforms and workflows.…
Added 21 days ago
AI
Technical Support Analyst with Pega Skill (Pega, Unix, Sql, Dynatrace, Elastic Search etc)
Apptoza Inc.
Toronto, ON
- Contract
Role: Technical Support Analyst with Pega Skill (Pega, Unix, Sql, Dynatrace, Elastic Search etc)
Added 23 days ago
J
Call centre agent - technical support
JobsMedia.io
Toronto, ON
- Full-time
Added 23 days ago
CG
call centre agent - technical support
Connect6 Group
Toronto, ON
- Full-time
Added 23 days ago
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IT Support Specialist
fb9e7da1-2660-46a2-9ffc-154a66684510
Toronto, ON
- Full-time
At BuildOps, we're building a groundbreaking software solution, purpose built to support today's commercial contractors. From helping our customers manage their service department to…
Added 24 days ago
EC
IT Service Desk Analyst (8-month Co-op)
Esri Canada
Toronto, ON
- Internship
…contact for the users of our internal systems regarding IT support. Working closely with the other members of the Service Desk and IT teams, they contribute to ongoing customer support.…
Added 25 days ago
Computer Technician
eCycle Solutions Inc.
Brampton, ON
…for end-of-life IT equipment. We are looking for a computer technician. In this role you will refurbish and optimize used…
Added 25 days ago
R
IT Support Analyst (Intune/Windows) - short term
Resonaite
Toronto, ON
- Contract
Availability to work onsite in downtown Toronto, ideally five days per week

Armstrong Fluid Technology

Technical Support Representative – RSEC Team (Canada)

Toronto, ON, M1L 2P3, Canada

Full-time

Apply on armstrongfluidtechnology.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of experience in technical support, HVAC, hydronic systems, or mechanical building systems.
Posting language: English
Posted: Oct 20, 2026

Original job description

Title: Technical Support Representative – RSEC Team (Canada)

Reports to: Manager, North America Regional Sales Enablement Center

Location: Scarborough, ON (In-Person)

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business - one that's changing the world for the better.

In this role, you'll provide responsive, technically sound, and customer-focused support to internal and external partners across Canada, directly contributing to customer satisfaction, product innovation, and knowledge sharing across the RSEC network.

Key Accountabilities

Technical Support & Application Engineering

Provide pre-sale technical support and product assistance for Armstrong's HVAC and hydronic systems to internal sales and external customers throughout Canada.
Take ownership of technical issues, ensuring resolution with a high degree of responsibility and professionalism.
Collaborate across departments (e.g., Sales Engineering, Product Management, R&D) to develop and propose optimal solution offerings for customers such as sales agencies, consulting engineers, and contractors.
Capture solutions and technical decisions in internal systems for traceability and knowledge sharing.
Participate in or lead technical project teams related to strategic initiatives and product development as requested by the management team.
Assist in developing and maintaining departmental policies, procedures, and support documentation.

Customer Engagement & Feedback Integration

Build strong relationships with sales teams and customers by delivering consistent and responsive technical support.
Analyze customer feedback and field experience to recommend improvements to Armstrong's product offerings.
Maintain up-to-date records on customer interactions, competitor insights, and product issues to support continuous improvement and product positioning.
Support company marketing and product initiatives by sharing relevant technical and customer insights.
Provide occasional internal product training sessions and contribute to the development of technical tools and resources.

Cross-Functional Collaboration & Contribution

Participate in RSEC team discussions and alignment meetings across the Americas.
Support special technical projects as assigned by management.
Maintain a proactive mindset, striving for increased business agility, faster response times, and enhanced service quality.
Collaborate on the creation and refinement of internal technical materials, FAQs, and best-practice guides.

What We're Looking For

Education and Experience

College diploma or university degree in Mechanical Engineering, HVAC Technology, Electrical Engineering, or a related technical field.
2-3 years of experience in technical support, HVAC, hydronic systems, or mechanical building systems.
Familiarity with centrifugal pumps, heat exchangers, and general HVAC applications.
Knowledge of building automation systems and communication protocols (e.g., BACnet, Modbus) is considered a strong asset.

Technical Skills

Proficient in Microsoft Office Suite and technical documentation tools.
Strong troubleshooting and root cause analysis capability.
Working knowledge of HVAC application engineering (HVAC Hydronic Systems) and design principles.

Soft Skills

Excellent analytical and problem-solving skills with the ability to break down complex technical issues.
Effective communication and interpersonal skills, with a strong customer service orientation.
Self-motivated, organized, and capable of managing multiple tasks in a dynamic, collaborative, in-person environment.

Why Armstrong Fluid Technology?

By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.

The RSEC Team represents a vital component of Armstrong's global technical and sales support structure. As part of this team in Canada, you'll contribute directly to customer success, product excellence, and market leadership - while gaining exposure to cross-functional innovation and real-world technical challenges. This role offers an opportunity to grow your expertise and influence product performance at a meaningful scale.

Apply on armstrongfluidtechnology.bamboohr.com About employer

More about this job

Responsibilities

Provide pre-sale technical support and product assistance for HVAC and hydronic systems to internal and external partners. Collaborate across departments to resolve technical issues and contribute to product innovation and knowledge sharing.

Requirements

Requires a college diploma or university degree in Mechanical Engineering, HVAC Technology, or a related field. Candidates must have 2-3 years of experience in technical support or mechanical building systems.

Skills

Technical Support
HVAC Systems
Hydronic Systems
Mechanical Engineering
Troubleshooting
Root Cause Analysis
Application Engineering
Microsoft Office Suite
Building Automation Systems
BACnet
Modbus
Customer Service
Technical Documentation
Communication
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
HVAC
Hydronic Systems
Mechanical Engineering
Centrifugal Pumps
Heat Exchangers
Building Automation Systems
BACnet
Modbus
Application Engineering
Troubleshooting
Root Cause Analysis
Customer Engagement
Product Innovation
Sustainability
Fluid-flow Technology
Sales Enablement
Technical Documentation
HVAC Applications
Energy Efficiency

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