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Armstrongs

Cs Team Operator

Dartmouth, NS, Canada
Becklar Dartmouth, Canada

Part-time

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Job details

Job type: Part-time
Working hours: 16-29 hours/week
Posting language: English
Posted: Oct 28, 2026

Original job description

About Becklar

Becklar delivers the industry’s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response - designed to act in the moments that matter most.

Headquartered in Ogden, Utah, Becklar is one of the nation’s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values - Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented.

Reasons You'll Love Working at Becklar:

Growth opportunities - We're growing at over 200,000 subscribers a year and always look internally first for promotions.
Part-Time - 16-29 hours/week.
Starting pay $16.50/hour with the ability to make up to $17.00/hour after 90 days.
- Graves starting pay $17.50/hour with the ability to make up to $18.00/hour after 90 days.
Tuition reimbursement up to $1,000+/year.
Free mental health assistance & 401k match for all employees!
NO SALES or Surveys, you will just be helping people stay safe.
A FUN team, company parties, weekly pay days, professional development, and more!

What You'll Do:

Process alarm signals quickly, accurately and professionally while managing stressful situations.
Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties.
Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly.
Accurately document all responses for the alarm on the computer.
Learn and use new software to complete multiple tasks.
Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team.

Skills Needed:

Must be 18 years of age or older with a high school diploma or GED
Must be available to work Day/Early morning shifts
Prior customer service experience preferred.
Ability to type a minimum of 40 wpm.
We are a 24/7 business to protect our subscribers. To ensure each team member gets schedule flexibility you must be willing to work 1 weekend day each week or every other weekend. You also must be willing to work holidays.
Ability to make a 6 month commitment to work here.
Must be able to pass a 2 week fully-paid training class.
Must be able to pass a pre-employment drug test and background check.

What’s in it for you?

At Becklar, we’re driven by a bold purpose: protecting people, property, and employees when it matters most. We work hard toward meaningful goals, but we believe great work happens when people feel supported, connected, and genuinely enjoy what they do. Life at Becklar is built on trust, teamwork, and moments that matter - and we back that up with benefits designed to support you both at work and beyond.

Here’s a snapshot of what we offer:

Competitive compensation and opportunities to share in our success
Comprehensive health benefit plans to support you and your wellbeing
401(k) retirement plan with company contribution
Inclusive parental leave designed to support all parents and caregivers
Wellbeing and lifestyle perks to support personal growth, connection, and balance
Generous PTO so you can recharge, give back, and take care of what matters most

EEO Statement

Becklar is an equal opportunity employer and is committed to creating a workplace free of discrimination and harassment. We make employment decisions based on business needs, job requirements, and skills, without regard to any status protected under applicable federal, state, or local law.

Even if you don’t match the job description, please reach out to us or follow us on any other social media to see potential jobs that match your skillset.

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More about this job

Responsibilities

Process alarm signals accurately and professionally, dispatch appropriate emergency responders, confirm assistance is on the way, and notify responsible parties. Support alarm system testing, document responses in computer systems, and complete ongoing training.

Requirements

Applicants must be at least 18 and have a high school diploma or GED, type at least 40 words per minute, and be available for day or early-morning shifts. Customer service experience is preferred; applicants must also work a weekend day on a weekly or alternating-week basis, be available for holidays, commit to six months, pass paid training, and clear pre-employment screening.

Skills

Alarm Signal Processing
Emergency Dispatch
Customer Service
Stress Management
Accurate Documentation
Typing
Computer Skills
Software Adaptability
Communication
Attention to Detail
Alarm System Testing

Benefits

Tuition Reimbursement
Mental Health Assistance
401(k) Match
Health Benefits
Parental Leave
Wellbeing and Lifestyle Perks
Paid Time Off
Weekly Pay
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Alarm Monitoring
Alarm Signals
Emergency Response
Emergency Dispatch
Critical Event Response
Remote Guarding
Video Monitoring
Workforce Safety
Personal Safety
Alarm System Testing
Subscriber Safety
Customer Service
Incident Documentation
Computer Systems
Software
Typing
40 Words Per Minute
Stressful Situations
Authority Notification
Operator Training

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