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Armstrongs

Video Team Operator

AB, Canada
Becklar Edmonton, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Experience: 1 Year of security experience
Posting language: English
Posted: Oct 28, 2026

Original job description

About Becklar

Becklar delivers the industry’s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response - designed to act in the moments that matter most.

Headquartered in Ogden, Utah, Becklar is one of the nation’s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values - Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented.

Reasons You'll Love Working Here:

Fully paid, hands-on training - we'll teach you everything you need to know for the job.
Starting pay : 16.50 h/r , Overnight shift starting at 17.50

Free mental health assistance for you and your family
Great 401(k) retirement plan with company match
Competitive tuition reimbursement and continued learning opportunities
TONS of growth opportunities
NO SALES or Surveys, just helping people and protecting property!
A FUN team, company parties, work-life balance, weekly pay days, and more!

What You'll Do:

Process video alarm signals quickly, accurately and professionally
Provide a high level of detail through the ticketing process

Learn and use new software to complete multiple tasks

What We're Looking for?:

1+ year of customer service experience strongly preferred
Strong attention to detail is a must
Must be able to type, write, and speak English

Must be able to use technology efficiently for an extended amount of time
Minimum of 16 working hours per week
Shift (10pm-7am) but we are flexible with start and end times

Preferred Experience (but not required)

1 Year of phone customer service
1 Year of security experience
Bilingual is a plus
We are only hiring for Swings (2pm-10pm) or Graves (10pm-6am) but we are flexible on the start and end times

Eyeforce and Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

What’s in it for you?

At Becklar, we’re driven by a bold purpose: protecting people, property, and employees when it matters most. We work hard toward meaningful goals, but we believe great work happens when people feel supported, connected, and genuinely enjoy what they do. Life at Becklar is built on trust, teamwork, and moments that matter - and we back that up with benefits designed to support you both at work and beyond.

Here’s a snapshot of what we offer:

Competitive compensation and opportunities to share in our success
Comprehensive health benefit plans to support you and your wellbeing
401(k) retirement plan with company contribution
Inclusive parental leave designed to support all parents and caregivers
Wellbeing and lifestyle perks to support personal growth, connection, and balance
Generous PTO so you can recharge, give back, and take care of what matters most

EEO Statement

Becklar is an equal opportunity employer and is committed to creating a workplace free of discrimination and harassment. We make employment decisions based on business needs, job requirements, and skills, without regard to any status protected under applicable federal, state, or local law.

Even if you don’t match the job description, please reach out to us or follow us on any other social media to see potential jobs that match your skillset.

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More about this job

Responsibilities

Process video alarm signals quickly, accurately, and professionally, and document details through the ticketing process. Learn and use software to handle multiple tasks while supporting monitoring and response operations.

Requirements

At least one year of customer service experience is strongly preferred, with strong attention to detail and the ability to type, write, and speak English. Applicants must be comfortable using technology for extended periods and able to work at least 16 hours per week; phone customer service and security experience are preferred but not required.

Skills

Video Alarm Signal Processing
Customer Service
Attention to Detail
Ticketing
Software Proficiency
Multitasking
Typing
Written Communication
Verbal Communication
Technology Proficiency
Security Experience

Benefits

Paid Training
Mental Health Assistance
401(k) Retirement Plan With Company Match
Tuition Reimbursement
Health Benefits
Parental Leave
Wellbeing and Lifestyle Perks
Paid Time Off
Weekly Pay

Visa sponsorship

Not detected in the job text

Keywords

Video Monitoring
Video Alarm Signals
Remote Guarding
Critical Event Response
Security Monitoring
Alarm Processing
Ticketing
Customer Service
Phone Customer Service
Security
Artificial Intelligence
Monitoring and Response
Workforce Safety
Personal Safety
Property Protection
Software
Multitasking
Attention to Detail
English Communication
Technology Proficiency

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