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Added 4 mins ago
Executive Assistant / Office Coordinator
VS Group
North Bay, ON
Full-time
…organization providing accounting, bookkeeping, tax, consulting, technology, marketing, and business advisory services to individuals and…
Added 34 mins ago
Help Desk Analyst
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Full-time
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Added 34 mins ago
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Full-time
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Added 49 mins ago
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Education: High School/secondary school diploma or general education degree (GED)/homeschool equivalency
Added 49 mins ago
Payroll Partner - Analyst
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Vancouver, BC
$6,143.67 to $8,830.25 CAD / month
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Added 49 mins ago
Payroll Partner - Analyst
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Winter 2027: Software Developer Co-op (4 or 8 months)
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AroundHI

Software Testing Technician

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

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Original job description

Software Testing Technician (AI Integration)

AroundHI | Think Big Group Inc.

Toronto, ON · Hybrid · Full-time

CAD $41–$45 gross per hour · 35 regular hours per week

Company Description

AroundHI is a global consulting firm that helps scaling organizations transform their HR and technology operations for sustainable growth. We combine human intelligence, strategic thinking and AI-enabled solutions to help clients modernize digital infrastructure and build people-first systems. Our consulting practice spans technology transformation, HR and people operations, global talent solutions and AI-driven insights. As a technology-agnostic partner, we provide strategic guidance and hands-on execution, aligning people, processes and platforms with each client’s needs.

Role Description

This full-time Software Testing Technician (AI Integration) role is a hybrid position based in Toronto, ON, combining on-site work with work-from-home flexibility. The technician will prepare testing documentation, configure test environments, execute structured tests, investigate defects and verify corrective changes across software applications, information systems and AI-enabled integrations.

Day-to-day responsibilities include:

Prepare and maintain test plans, test cases, test scenarios, testing checklists and supporting documentation based on business and technical requirements.
Establish and configure test environments, including required hardware, software, operating systems, testing tools, system access, interfaces and test data.
Perform functional, system, integration, migration, compatibility, regression and post-change testing; compare actual results with expected outcomes and retain testing evidence.
Test AI-enabled features and integrations, including interfaces, data flows, access controls, expected outputs and error-handling processes.
Identify, reproduce, classify and document defects; assess operational impact; and report, escalate and track issues through resolution.
Recommend corrective actions, verify fixes through retesting and contribute to continuous improvement of testing procedures, controls and quality-assurance practices.
Prepare technical reports, defect summaries and testing results for management, technical teams, clients and other stakeholders.

Qualifications

Post-secondary diploma or university degree in computer science, computer programming, software engineering, information technology, network administration or a related discipline. An equivalent combination of education, technical training and relevant experience will be considered.
At least three years of relevant experience in software or systems testing, quality assurance, application support, systems administration, network administration or a related technical role involving structured testing and defect resolution.
Hands-on experience preparing test plans, test cases, testing scenarios, checklists, testing evidence and technical documentation.
Experience configuring test environments and performing one or more of the following: functional, system, integration, migration, compatibility, regression or post-change testing.
Experience identifying, reproducing, documenting, escalating and tracking defects using ServiceNow, Jira, Azure DevOps or an equivalent incident- or defect-management platform.
Strong troubleshooting, analytical, problem-solving, root-cause-analysis and written communication skills.
Ability to work independently, manage priorities and collaborate professionally with technical and non-technical stakeholders.

Preferred qualifications:

Familiarity with testing AI-enabled applications, APIs, application interfaces, data flows, access controls, expected outputs and exception handling.
Familiarity with Microsoft Windows, Microsoft 365, Active Directory, Azure, endpoint management or comparable enterprise environments.
Relevant Microsoft, Azure or software-testing certification.
Experience in a consulting, managed-services or client-delivery environment.

What We Offer

CAD $41–$45 gross per hour for 35 regular hours per week.
Group health benefits, subject to plan eligibility and terms.
Two weeks of annual vacation time.
Public-holiday, overtime, statutory-leave and other employment entitlements in accordance with applicable Ontario legislation.
Exposure to enterprise software, systems integration and AI-enabled technology initiatives in a professional consulting environment.

How to Apply

Apply through LinkedIn with your current résumé.

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More about this job

Responsibilities

Prepare test plans and environments, execute software and AI-integration tests, and document results and evidence. Identify and track defects, recommend corrective actions, verify fixes, and report testing outcomes to stakeholders.

Requirements

Requires a post-secondary diploma or university degree in a relevant technical discipline, or equivalent education, training, and experience, plus at least three years of relevant technical or testing experience. Candidates should have hands-on experience with structured testing, test environments, defect-management tools, troubleshooting, documentation, and collaboration with technical and non-technical stakeholders.

Skills

Software Testing
Quality Assurance
Test Planning
Test Case Development
Functional Testing
Integration Testing
Regression Testing
Defect Management
Troubleshooting
Root Cause Analysis
AI Integration Testing
Technical Documentation
Stakeholder Communication
ServiceNow
Jira

Benefits

Group Health Benefits
Two Weeks Of Annual Vacation
Public Holidays
Overtime Entitlements
Statutory Leave

Visa sponsorship

Not detected in the job text

Keywords

Software Testing
Quality Assurance
AI Integration
Test Plans
Test Cases
Test Scenarios
Testing Checklists
Test Environments
Functional Testing
System Testing
Integration Testing
Migration Testing
Compatibility Testing
Regression Testing
Post-Change Testing
Defect Management
ServiceNow
Jira
Azure DevOps
APIs
Data Flows
Access Controls
Microsoft Windows
Microsoft 365
Active Directory
Azure
Endpoint Management
Root Cause Analysis
Systems Integration
Microsoft Certification

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