Jobs in Canada

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Added 13 mins ago
OM
Senior Director, Organizational Development
Ontario Medical Association
Toronto, ON
- Full-time
Leading enterprise-wide change enablement for digital transformation, ensuring roles, workflows, decision-making, and ways of working evolve alongside advancing AI capabilities.
Added 28 mins ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 28 mins ago
SM
RQ11119 – Applications Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 28 mins ago
SM
RQ11883 – Systems Analyst – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 28 mins ago
SM
RQ11882 – Systems Analyst – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 28 mins ago
SM
RQ11687 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 28 mins ago
SM
RQ11865 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 28 mins ago
T
Senior Full Stack Java Developer – Azure, Angular & ESRI GIS
ThoughtStorm
Toronto, ON
- Contract
We are looking for an experienced Senior Full Stack Java Developer to maintain, support, and enhance an enterprise-level application for a Public sector Client.
Added 28 mins ago
SM
RQ11847 – Technology Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 28 mins ago
Actuarial Consultant - Corporate Actuarial - Reserving (All Levels)
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Lloydminster, AB · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
Added 28 mins ago
Manager Global Business Process Excellence
Syntax
Montreal, QC
Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972.…
Added 58 mins ago
TR
JDE Developer
Tenth Revolution Group
Mississauga, ON
- Full-time
As a member of the ERP Development team, the JDE Developer will be designing and developing applications on JDE 9.2. The job involved analysis, coding, debugging, and supporting the global…
Added 58 mins ago
TR
Microsoft Dynamics ERP Developer (D365 F&O / Business Central)
Tenth Revolution Group
Mississauga, ON
- Full-time
We are seeking a Microsoft Dynamics ERP Developer to join a growing ERP Development team responsible for building, enhancing, and supporting enterprise-wide Microsoft Dynamics solutions.…
Added 58 mins ago
B
Tech Lead, Application Development 4C
BrightClaim
Montreal, QC
- Full-time
Design, develop, and maintain enterprise applications
Added 58 mins ago
SH
Senior Business Analyst
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Added 1 hour ago
OM
Senior Director, Organizational Development
Ontario Medical Association
Toronto, ON
- Full-time
Leading enterprise-wide change enablement for digital transformation, ensuring roles, workflows, decision-making, and ways of working evolve alongside advancing AI capabilities.
Added 1 hour ago
A
Bilingual Customer Service Representative
Arriscraft
Burlington, ON
- Full-time
Strong computer proficiency, including Microsoft Office applications.
Added 1 hour ago
Solutions Architect (API)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Develop strategies and roadmaps to enable timely BU delivery balanced with Enterprise Architecture Integration patterns
Added 2 hours ago
J
Partner Marketing Programs Manager
Jobgether
Canada
- $130,000 to $150,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partner Marketing Programs Manager based in Canada.
Added 2 hours ago
J
Analyste II, Sécurité de l'information
Jobgether
Canada
- $69,700 to $98,400 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analyst II, Information Security based in Canada.
Added 2 hours ago
M
Senior Java Full Stack Developer
Miratech
Toronto, ON
- Full-time
Working Model: This is a hybrid role requiring 2 days per week in a downtown Toronto office
Added 2 hours ago
Complex Violations Clerk (Clerk 3)
The Government of Nova Scotia
Halifax, NS
Closing Date: 29-Nov-26 (Applications are accepted until 11:59 PM Atlantic Time)
Added 3 hours ago
P&
SAP S4 Hana MM Functional Analyst
Pratt & Whitney
Mississauga, ON
- Full-time
Understand enterprise problems, business processes and goals.
Added 3 hours ago
BU
Associate Banker
BMO U.S.
Toronto, ON
- Full-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 3 hours ago
SH
Health Care Aide
SE Health
Red Deer, AB
- Part-time
…and make improvements to the way we do our work. As a social enterprise, we support research into Senior’s Health and…

Arriscraft

Bilingual Customer Service Representative

Burlington, ON, Canada

Salary Range: $50,000 - $60,000 per year. · Full-time

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Job details

Pay: Salary Range: $50,000 - $60,000 per year.
Job type: Full-time
Apply by: Dec 13, 2026
Experience: Minimum 10 years of overall professional work experience, including at least 3-5 years in customer service, inside sales, order management, or a related customer-facing role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Bilingual Customer Service Representative

Location: Burlington, Ontario

Position Summary

Arriscraft Canada Inc is seeking a highly organized and customer-focused Bilingual Customer Service Representative (English/French) to support our Canada Brick customers, dealers, and sales team across Ontario and Quebec. This role serves as a key point of contact for order management, customer inquiries, pricing administration, and sales support, providing exceptional customer experience throughout the order fulfillment process.

The successful candidate will thrive in a fast-paced environment, demonstrate strong attention to detail, and possess the ability to communicate professionally in both English and French.

Key Responsibilities

Customer Service & Sales Support
Provide exceptional customer service to dealers, distributors, contractors, and internal stakeholders in both English and French.
Serve as a primary point of contact for inquiries regarding products, pricing, availability, lead times, and order status.
Support Sales Representatives throughout the sales and order fulfillment process.
Respond promptly and professionally to customer inquiries by telephone and email.
Provide back-up support to the broader Customer Service and Sales Administration teams as required.

Order Management & Administration

Enter and maintain customer orders accurately within the SAP system.
Review and update customer orders to ensure timely and accurate processing.
Verify product availability and communicate inventory status to customers and sales representatives.
Reserve inventory as product becomes available from production.
Maintain customer pricing agreements, contracts, and special pricing programs within company systems.
Ensure customer records and order information remain accurate and up to date.

Cross-Functional Coordination

Collaborate closely with Production to coordinate order fulfillment and special production requirements.
Work with Sales Administration to ensure pricing structures, contracts, and customer agreements are accurately maintained.
Assist with French translations of customer-facing materials, correspondence, and internal documentation as required.
Support continuous improvement initiatives related to customer service and order processing.

Qualifications

Required Skills & Experience

Fully bilingual in English and French, with excellent verbal and written communication skills in both languages.
Minimum 10 years of overall professional work experience, including at least 3-5 years in customer service, inside sales, order management, or a related customer-facing role.
Strong computer proficiency, including Microsoft Office applications.
Exceptional attention to detail with a high degree of accuracy in data entry and order processing.
Excellent organizational, prioritization, and problem-solving skills.
Ability to work independently while contributing effectively within a team environment.
Strong customer-focus and commitment to service excellence.

Preferred Qualifications

Experience using SAP ERP or similar enterprise resource planning systems.
Experience supporting distribution, manufacturing, construction products, building materials, or industrial products industries.
Knowledge of order fulfillment, pricing administration, inventory management, and sales support processes.

Why Join Arriscraft/Canada Brick?

Salary Range: $50,000 - $60,000 per year.
Comprehensive health and dental benefits effective immediately upon hire.
Company-sponsored pension plan with employer contributions available after three months of employment.
Stable, established Canadian manufacturing organization with a strong market reputation.
Career growth and advancement opportunities.
Ongoing product knowledge and professional development training.
Collaborative and supportive team environment.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide bilingual customer service to dealers, distributors, contractors, and internal teams, responding to inquiries about products, pricing, availability, lead times, and order status. Manage customer orders and records in SAP, maintain pricing agreements, coordinate fulfillment with Production and Sales Administration, and assist with French translations and process improvements.

Requirements

Requires fluency in English and French, at least 10 years of overall professional experience, and 3–5 years in customer service, inside sales, order management, or a related customer-facing role. Candidates should have strong Microsoft Office skills, accurate data-entry abilities, excellent organization and problem-solving skills, and a customer-focused approach; SAP and relevant industry experience are preferred.

Skills

English-French Bilingual Communication
Customer Service
Order Management
Sales Support
SAP ERP
Microsoft Office
Data Entry
Pricing Administration
Inventory Management
Order Fulfillment
Written Communication
Verbal Communication
Organization
Prioritization
Problem-Solving

Benefits

Health Benefits
Dental Benefits
Company-Sponsored Pension Plan
Career Growth Opportunities
Professional Development Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual English-French
Order Management
Sales Support
SAP ERP
Microsoft Office
Order Processing
Order Fulfillment
Pricing Administration
Pricing Agreements
Customer Contracts
Inventory Management
Production Coordination
Sales Administration
Customer Records
Data Entry
Customer Inquiries
Distribution
Manufacturing
Construction Products
Building Materials
Industrial Products
Continuous Improvement
Telephone Support
Email Support

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Work requirements

Jobs in Canada