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Added 21 mins ago
A
Bilingual Customer Service Representative
Arriscraft
Burlington, ON
- Full-time
Minimum 10 years of overall professional work experience, including at least 3-5 years in customer service, inside sales, order management, or a related customer-facing role.
Added 22 mins ago
F
Sales Development Representative (Phone-First)
Forager
Remote, Canada
- Contract
- Remote
Previous experience in a phone-heavy B2B SDR, BDR or inside sales role, ideally 2+ years
Added 51 mins ago
CL
Technical Sales and Quotations Representative
Canarm Ltd.
Brockville, ON
- $50,000 to $90,000 CAD / year
- Full-time
Support inside and outside sales teams with technical product knowledge and documentation
Added 2 hours ago
SB
05657 Inside Sales
Sally Beauty
Oakville, ON
- Other
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 3 hours ago
EG
Inside Sales Account Manager
Ellis Group
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
…product portfolio. Working closely with Customer Success and Sales teams, you will play a key role in driving customer engagement, retention and long-term commercial…
Added 7 hours ago
O
Inside Sales Representative
OPENLANE
Saskatoon, SK
- Full-time
We are seeking an Inside Sales Representative with experience in maintaining and increasing dealer consignment and purchase activity. You will be part of an Inside Sales team responsible…
Added 11 hours ago
NI
Canada Territory Sales Representative - Mississauga, Ontario
Norman International Inc.
Mississauga, ON
- $80,000 CAD / year
- Full-time
Must have a valid driver's license, reliable automobile, and current auto insurance
Added 12 hours ago
H
Bilingual Sales Rep (French – English) (B2B Account Management)
Hays
Mississauga, ON
- $60,000 to $80,000 CAD / year
- Full-time
Our client is a leading Canadian service provider in the large scale distribution logistics sector. They are hiring an Inside Sales Executive to be based in the Mississauga – Brampton, ON…
Added 12 hours ago
AB
Sales Advisor - Yorkville
ANINE BING
Toronto, ON
- Full-time
The Sales Advisor (which we refer to as Stylist) is the ultimate ambassador for ANINE BING. The person in this role will work with an in-store sales team to drive sales through customer…
Added 14 hours ago
O
Inside Sales Representative
Omnitrans
Montreal, QC
- Full-time
Omnitrans is currently searching for a Bilingual Inside Sales Representative to join our Sales department in Montreal.
Added 14 hours ago
TI
Account Representative | Woodbridge, ON
TTI, Inc.
Woodbridge, ON
- Full-time
…telephone, internet, e-mail and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales…
Added 14 hours ago
A
Product Specialist
ABB
Saint-Jean-sur-Richelieu, QC
- Full-time
The work model is hybrid with a minimum of 2 days per week at the office
Added 14 hours ago
Sales Advisor - Yorkville
ANINE BING
Toronto, ON
The Sales Advisor (which we refer to as Stylist) is the ultimate ambassador for ANINE BING. The person in this role will work with an in-store sales team to drive sales through customer…
Added 14 hours ago
TI
Account Representative | Woodbridge, ON
TTI, Inc.
Woodbridge, ON
- Full-time
…telephone, internet, e-mail and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales…
Added 14 hours ago
TM
Wireless Store Manager
The Mobile Shop
London, ON
- Full-time
Lead and Inspire Your Team: Motivate and guide a team of Wireless Sales Representatives to achieve sales targets and objectives, while providing ongoing coaching, training, and development…
Added 14 hours ago
Inside Sales Representative
Omnitrans inc.
Montreal, QC
Omnitrans is currently searching for a Bilingual Inside Sales Representative to join our Sales department in Montreal.
Added 15 hours ago
A
Product Specialist
ABB
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
The work model is hybrid with a minimum of 2 days per week at the office
Added 15 hours ago
G
Représentant aux ventes internes-EN
Guillevin
Granby, QC
- Full-time
Manage and prioritize customer requests coming through various channels (email, phone and online sales).
Added 15 hours ago
SB
05657 Inside Sales
Sally Beauty Holdings
Oakville, ON
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 15 hours ago
WC
District Sales Manager
Waste Connections of Canada
Kingston, ON
- Full-time
Review account retention (e.g. understand saves and losses) to improve process and pricing; collaborate with inside retention roles, including Customer Service.
Added 15 hours ago
Customer & Community Marketing Manager
ContactMonkey
Toronto, ON
…scenes. You will turn our customers into champions, not just inside their companies, but out in the market: at events, on stage, in communities and in their peer…
Added 15 hours ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 15 hours ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Full-time
Must have good interpersonal and communication skills (oral)
Added 15 hours ago
TS
Donation Associate
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 15 hours ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Must have good interpersonal and communication skills (oral)

Arriscraft

Bilingual Customer Service Representative

Burlington, ON, Canada

Salary Range: $50,000 - $60,000 per year. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Salary Range: $50,000 - $60,000 per year.
Job type: Full-time
Apply by: Dec 13, 2026
Experience: Minimum 10 years of overall professional work experience, including at least 3-5 years in customer service, inside sales, order management, or a related customer-facing role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Bilingual Customer Service Representative

Location: Burlington, Ontario

Position Summary

Arriscraft Canada Inc is seeking a highly organized and customer-focused Bilingual Customer Service Representative (English/French) to support our Canada Brick customers, dealers, and sales team across Ontario and Quebec. This role serves as a key point of contact for order management, customer inquiries, pricing administration, and sales support, providing exceptional customer experience throughout the order fulfillment process.

The successful candidate will thrive in a fast-paced environment, demonstrate strong attention to detail, and possess the ability to communicate professionally in both English and French.

Key Responsibilities

Customer Service & Sales Support
Provide exceptional customer service to dealers, distributors, contractors, and internal stakeholders in both English and French.
Serve as a primary point of contact for inquiries regarding products, pricing, availability, lead times, and order status.
Support Sales Representatives throughout the sales and order fulfillment process.
Respond promptly and professionally to customer inquiries by telephone and email.
Provide back-up support to the broader Customer Service and Sales Administration teams as required.

Order Management & Administration

Enter and maintain customer orders accurately within the SAP system.
Review and update customer orders to ensure timely and accurate processing.
Verify product availability and communicate inventory status to customers and sales representatives.
Reserve inventory as product becomes available from production.
Maintain customer pricing agreements, contracts, and special pricing programs within company systems.
Ensure customer records and order information remain accurate and up to date.

Cross-Functional Coordination

Collaborate closely with Production to coordinate order fulfillment and special production requirements.
Work with Sales Administration to ensure pricing structures, contracts, and customer agreements are accurately maintained.
Assist with French translations of customer-facing materials, correspondence, and internal documentation as required.
Support continuous improvement initiatives related to customer service and order processing.

Qualifications

Required Skills & Experience

Fully bilingual in English and French, with excellent verbal and written communication skills in both languages.
Minimum 10 years of overall professional work experience, including at least 3-5 years in customer service, inside sales, order management, or a related customer-facing role.
Strong computer proficiency, including Microsoft Office applications.
Exceptional attention to detail with a high degree of accuracy in data entry and order processing.
Excellent organizational, prioritization, and problem-solving skills.
Ability to work independently while contributing effectively within a team environment.
Strong customer-focus and commitment to service excellence.

Preferred Qualifications

Experience using SAP ERP or similar enterprise resource planning systems.
Experience supporting distribution, manufacturing, construction products, building materials, or industrial products industries.
Knowledge of order fulfillment, pricing administration, inventory management, and sales support processes.

Why Join Arriscraft/Canada Brick?

Salary Range: $50,000 - $60,000 per year.
Comprehensive health and dental benefits effective immediately upon hire.
Company-sponsored pension plan with employer contributions available after three months of employment.
Stable, established Canadian manufacturing organization with a strong market reputation.
Career growth and advancement opportunities.
Ongoing product knowledge and professional development training.
Collaborative and supportive team environment.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide bilingual customer service to dealers, distributors, contractors, and internal teams, responding to inquiries about products, pricing, availability, lead times, and order status. Manage customer orders and records in SAP, maintain pricing agreements, coordinate fulfillment with Production and Sales Administration, and assist with French translations and process improvements.

Requirements

Requires fluency in English and French, at least 10 years of overall professional experience, and 3–5 years in customer service, inside sales, order management, or a related customer-facing role. Candidates should have strong Microsoft Office skills, accurate data-entry abilities, excellent organization and problem-solving skills, and a customer-focused approach; SAP and relevant industry experience are preferred.

Skills

English-French Bilingual Communication
Customer Service
Order Management
Sales Support
SAP ERP
Microsoft Office
Data Entry
Pricing Administration
Inventory Management
Order Fulfillment
Written Communication
Verbal Communication
Organization
Prioritization
Problem-Solving

Benefits

Health Benefits
Dental Benefits
Company-Sponsored Pension Plan
Career Growth Opportunities
Professional Development Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual English-French
Order Management
Sales Support
SAP ERP
Microsoft Office
Order Processing
Order Fulfillment
Pricing Administration
Pricing Agreements
Customer Contracts
Inventory Management
Production Coordination
Sales Administration
Customer Records
Data Entry
Customer Inquiries
Distribution
Manufacturing
Construction Products
Building Materials
Industrial Products
Continuous Improvement
Telephone Support
Email Support

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Jobs in Canada