Jobs in Canada

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Added 13 mins ago
RM
Supervisor Logistics
Russel Metals
Cambridge, ON
- Full-time
The Logistics Supervisor will lead drivers, shipping personnel, and logistics employees while working closely with Sales, Operations, Production, and Customer Service to coordinate delivery…
Added 13 mins ago
AT
Manufacturing Superintendent
Agilent Technologies
Charlottetown, PE · Canada-Prince Edward Island-Charlottetown
- Full-time
Ability to work 12-hour rotating shifts
Added 28 mins ago
CS
IBOR Implementation Project Manager
Confiar Services
Toronto, ON
- Contract
Lead end-to-end IBOR implementation projects, from planning and requirements gathering through deployment and post-production support.
Added 28 mins ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 28 mins ago
XI
Director, Network Development & Operations
Xplore Inc.
Calgary, AB
- Full-time
…turning Xplore’s network architecture into an automated, scalable production network, delivering Core & Transport Network Services at a Tier-1 Telco Gold Standard and ensuring…
Added 28 mins ago
AP
Senior Project Manager
Alberta Pensions Services Corporation (APS)
AB · Edmonton, AB
- $97,950 to $144,126 CAD / year
- Full-time
Lead multiple projects and programs, balancing scope, schedule, budget, quality, resources, dependencies, issues and risk while maintaining a broader view of portfolio priorities and…
Added 28 mins ago
XI
Director, Network Development & Operations
Xplore Inc.
Woodstock, NB
- Full-time
…turning Xplore’s network architecture into an automated, scalable production network, delivering Core & Transport Network Services at a Tier-1 Telco Gold Standard and ensuring…
Added 28 mins ago
XI
Director, Network Development & Operations
Xplore Inc.
Cornwall, ON
- Full-time
…turning Xplore’s network architecture into an automated, scalable production network, delivering Core & Transport Network Services at a Tier-1 Telco Gold Standard and ensuring…
Added 28 mins ago
XI
Director, Network Development & Operations
Xplore Inc.
Fredericton, NB
- Full-time
…turning Xplore’s network architecture into an automated, scalable production network, delivering Core & Transport Network Services at a Tier-1 Telco Gold Standard and ensuring…
Added 28 mins ago
TT
Production Manager/Supervisor
Trusted Time Inc.
Brampton, ON
- $80,000 to $100,000 CAD / year
- Full-time
Our client in Mississauga is seeking a Production Supervisor/Manager to lead CNC, Mechanical/Electrical Assembly, and Fabrication operations.
Added 28 mins ago
XI
Director, Network Development & Operations
Xplore Inc.
Markham, ON
- Full-time
…turning Xplore’s network architecture into an automated, scalable production network, delivering Core & Transport Network Services at a Tier-1 Telco Gold Standard and ensuring…
Added 43 mins ago
D
Software Developer
DIRTT
AB · Calgary, AB
- Full-time
…the product. Working within the approach set by the technical lead, the Intermediate Software Developer (Applied AI) delivers AI capabilities that are evaluated, secure, cost-controlled and…
Added 58 mins ago
O
Lead Technical Support Specialist (SAP-ABAP)
OpenText
Waterloo, ON
- Full-time
As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical client issues. You will be…
Added 58 mins ago
TR
JDE Developer
Tenth Revolution Group
Mississauga, ON
- Full-time
…coding, debugging, and supporting the global instance of JDE Production and Non-Production environments. This position requires a strong understanding of the project lifecycle and software…
Added 58 mins ago
V
Software Team Lead, MachineLogic / Chef d’équipe, génie logiciel (MachineLogic)
Vention
Montreal, QC
- Full-time
Lead and grow a team of 8 software engineers, roboticists, and applied AI specialists. You own hiring, coaching, career development, and a culture of execution and quality.
Added 58 mins ago
V
Senior Robotics Simulation Developer / Ingénieur(e) principal(e) en simulation robotique
Vention
Montreal, QC
- Full-time
Contribute to the production code closest to the engine (C++ and TypeScript), where your expertise has the most impact
Added 1 hour ago
A
Digital Design-Technical Adoption Specialist, Autodesk Inventor, Industrialized Construction
Autodesk
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…value appropriate for each prospect of Autodesk’s solution and lead the early stages of customer adoption activities, including lead qualification, discovery and demo sessions, and industry…
Added 1 hour ago
FC
Fertilizer Operations Supervisor
Federated Co-operatives Limited
Hanley, SK
- Full-time
Lead and support terminal employees through training, operational guidance, process improvements, and coverage coordination to maximize productivity and service standards.
Added 1 hour ago
JR
FEED MILL PRODUCTION SUPERVISOR
Jump Recruitment Specialists
St. John's, NL
- Full-time
Jump Recruitment, on behalf of our client, Country Ribbon, is seeking an experienced and motivated Feed Mill Production Supervisor to join the team at its production facility in St. John’s,…
Added 1 hour ago
A
Bilingual Customer Service Representative
Arriscraft
Burlington, ON
- Full-time
Serve as a primary point of contact for inquiries regarding products, pricing, availability, lead times, and order status.
Added 1 hour ago
F
Journeyman Welder
Foremost
AB · Stettler, AB
- Full-time
Foremost has an immediate opening for Journeyman Welders Afternoon/Night Shift in our Stettler facility
Added 1 hour ago
T
Senior Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…entrepreneurial bet in Quebec has grown into an 850+ person team with production plants across Canada and the United States, and a proud Canada’s Best Managed Companies award…
Added 1 hour ago
NG
Finance Business Systems Analyst
NFI Group Inc.
Winnipeg, MB
- Full-time
Lead or support system implementations, upgrades, integrations, automation initiatives, and continuous improvement projects.
Added 1 hour ago
T
Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…entrepreneurial bet in Quebec has grown into an 850+ person team with production plants across Canada and the United States, and a proud Canada’s Best Managed Companies award…
Added 1 hour ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
Today, our 850+ employees, 9 production plants, 800+ dealers and 14,000 certified Techo-Pros shape homes and public spaces across the continent. We are proud to be recognized as one of…

Arriscraft

Bilingual Customer Service Representative

Burlington, ON, Canada

Salary Range: $50,000 - $60,000 per year. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Salary Range: $50,000 - $60,000 per year.
Job type: Full-time
Apply by: Dec 13, 2026
Experience: Minimum 10 years of overall professional work experience, including at least 3-5 years in customer service, inside sales, order management, or a related customer-facing role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Bilingual Customer Service Representative

Location: Burlington, Ontario

Position Summary

Arriscraft Canada Inc is seeking a highly organized and customer-focused Bilingual Customer Service Representative (English/French) to support our Canada Brick customers, dealers, and sales team across Ontario and Quebec. This role serves as a key point of contact for order management, customer inquiries, pricing administration, and sales support, providing exceptional customer experience throughout the order fulfillment process.

The successful candidate will thrive in a fast-paced environment, demonstrate strong attention to detail, and possess the ability to communicate professionally in both English and French.

Key Responsibilities

Customer Service & Sales Support
Provide exceptional customer service to dealers, distributors, contractors, and internal stakeholders in both English and French.
Serve as a primary point of contact for inquiries regarding products, pricing, availability, lead times, and order status.
Support Sales Representatives throughout the sales and order fulfillment process.
Respond promptly and professionally to customer inquiries by telephone and email.
Provide back-up support to the broader Customer Service and Sales Administration teams as required.

Order Management & Administration

Enter and maintain customer orders accurately within the SAP system.
Review and update customer orders to ensure timely and accurate processing.
Verify product availability and communicate inventory status to customers and sales representatives.
Reserve inventory as product becomes available from production.
Maintain customer pricing agreements, contracts, and special pricing programs within company systems.
Ensure customer records and order information remain accurate and up to date.

Cross-Functional Coordination

Collaborate closely with Production to coordinate order fulfillment and special production requirements.
Work with Sales Administration to ensure pricing structures, contracts, and customer agreements are accurately maintained.
Assist with French translations of customer-facing materials, correspondence, and internal documentation as required.
Support continuous improvement initiatives related to customer service and order processing.

Qualifications

Required Skills & Experience

Fully bilingual in English and French, with excellent verbal and written communication skills in both languages.
Minimum 10 years of overall professional work experience, including at least 3-5 years in customer service, inside sales, order management, or a related customer-facing role.
Strong computer proficiency, including Microsoft Office applications.
Exceptional attention to detail with a high degree of accuracy in data entry and order processing.
Excellent organizational, prioritization, and problem-solving skills.
Ability to work independently while contributing effectively within a team environment.
Strong customer-focus and commitment to service excellence.

Preferred Qualifications

Experience using SAP ERP or similar enterprise resource planning systems.
Experience supporting distribution, manufacturing, construction products, building materials, or industrial products industries.
Knowledge of order fulfillment, pricing administration, inventory management, and sales support processes.

Why Join Arriscraft/Canada Brick?

Salary Range: $50,000 - $60,000 per year.
Comprehensive health and dental benefits effective immediately upon hire.
Company-sponsored pension plan with employer contributions available after three months of employment.
Stable, established Canadian manufacturing organization with a strong market reputation.
Career growth and advancement opportunities.
Ongoing product knowledge and professional development training.
Collaborative and supportive team environment.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide bilingual customer service to dealers, distributors, contractors, and internal teams, responding to inquiries about products, pricing, availability, lead times, and order status. Manage customer orders and records in SAP, maintain pricing agreements, coordinate fulfillment with Production and Sales Administration, and assist with French translations and process improvements.

Requirements

Requires fluency in English and French, at least 10 years of overall professional experience, and 3–5 years in customer service, inside sales, order management, or a related customer-facing role. Candidates should have strong Microsoft Office skills, accurate data-entry abilities, excellent organization and problem-solving skills, and a customer-focused approach; SAP and relevant industry experience are preferred.

Skills

English-French Bilingual Communication
Customer Service
Order Management
Sales Support
SAP ERP
Microsoft Office
Data Entry
Pricing Administration
Inventory Management
Order Fulfillment
Written Communication
Verbal Communication
Organization
Prioritization
Problem-Solving

Benefits

Health Benefits
Dental Benefits
Company-Sponsored Pension Plan
Career Growth Opportunities
Professional Development Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual English-French
Order Management
Sales Support
SAP ERP
Microsoft Office
Order Processing
Order Fulfillment
Pricing Administration
Pricing Agreements
Customer Contracts
Inventory Management
Production Coordination
Sales Administration
Customer Records
Data Entry
Customer Inquiries
Distribution
Manufacturing
Construction Products
Building Materials
Industrial Products
Continuous Improvement
Telephone Support
Email Support

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Work requirements

Jobs in Canada