Jobs in Canada

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Added 3 hours ago
NC
Member Representative
Northern Credit Union
Thessalon, ON
- Part-time
…key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a permanent part-time Member Representative in our Thessalon…
Added 4 hours ago
RL
Business Development Representative
Rome Logistics Group
Kitchener, ON
- Full-time
Business Development Representative – Kitchener, ON
Added 4 hours ago
SE
Inside Sales Representative
Sager Electronics
Woodbridge, ON
- $50,000 to $97,000 CAD / year
- Full-time
…vision. Due to our continued success, we’re looking for an Inside Sales Representative with at least two years of related experience to join our Woodbridge, Ontario…
Added 5 hours ago
SE
Inside Sales Representative
Sager Electronics
Woodbridge, ON
- $50,000 to $97,000 CAD / year
- Full-time
…vision. Due to our continued success, we’re looking for an Inside Sales Representative with at least two years of related experience to join our Woodbridge, Ontario…
Added 5 hours ago
RE
Account Manager
Robertson Electric Wholesale
Kitchener, ON
- Full-time
We house the largest inventory to better service our customers and deliver on sales commitments.
Added 6 hours ago
NC
Member Associate
Northern Credit Union
Elliot Lake, ON
- Full-time
…cross-selling opportunities and referring members to the appropriate sales representative, partner, or alternative delivery…
Added 6 hours ago
NC
Member Representative
Northern Credit Union
Elliot Lake, ON
- Part-time
…key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a permanent part-time Member Representative in our Elliot Lake…
Added 6 hours ago
'
Sales Representative- Manitoba
''
Winnipeg, MB
- Full-time
- Temporary
Position Title: Sales Representative- Manitoba
Added 6 hours ago
MT
New Truck Sales Representative
Metro Truck Group
Hamilton, ON
- Full-time
FULL-TIME TRUCK SALES REPRESENTATIVE – METRO TRUCK HINO, BURLINGTON LOCATION
Added 7 hours ago
M
GWS Internal Wholesaler - Retail
Manulife
Toronto, ON · Waterloo, ON · Vancouver, BC
- Full-time
This opportunity offers a long-term professional career path with a focus on business development within an established and defined training program into becoming an External Wholesaler.…
Added 8 hours ago
TC
Business Development Representative
The Crump Group, Inc.
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
We’re looking for a driven, commercially sharp Business Development Representative to lead new account acquisition across our Crumps’ Naturals, Caledon Farms, and Dog Delights portfolio.…
Added 8 hours ago
Technical Sales Representative
Lincoln Electric
Niagara-on-the-Lake, ON · Hamilton, ON
Sales, Marketing , Product Development , Market Research, Customer Service / Order Desk
Added 9 hours ago
AP
Account Representative - Sudbury Region
Atlantic Packaging Products Ltd.
ON · Greater Sudbury / Grand Sudbury, ON
- Full-time
…corrugated packaging industry with operations within North America (Ontario, Quebec and United States), we’re committed to sustainability, customer excellence and community impact. Since…
Added 9 hours ago
FS
Centralized Operations Reservations (CORE) Agent
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
- Full-time
Smart Serve Certification is required · Successful candidates must possess legal work authorization in Canada
Added 10 hours ago
PT Member Service Representative - USW4153
Your Neighbourhood Credit Union
Brantford, ON · Paris, ON
Identify sales and service opportunities through face-to-face, and telephone interactions ensuring the on-going promotion of Credit Union products and services, which contribute to…
Added 10 hours ago
ZS
Sales Representative - Calgary, AB
Zedcor Security Solutions
AB · Springbank, Alberta
- Full-time
Zedcor is looking to add to our existing sales organization in the Calgary area. We are looking to hire Sales Representative. Sales Representatives are a crucial position as we continue to…
Added 12 hours ago
A
Bilingual Customer Service Representative
Arriscraft
Burlington, ON
- Full-time
Arriscraft Canada Inc is seeking a highly organized and customer-focused Bilingual Customer Service Representative (English/French) to support our Canada Brick customers, dealers, and sales…
Added 13 hours ago
CL
Technical Sales and Quotations Representative
Canarm Ltd.
Brockville, ON
- $50,000 to $90,000 CAD / year
- Full-time
The Technical Sales & Quotations Representative will support our growing sales team and provide expert technical guidance and detailed quotations to our valued customers and distribution…
Added 1 day ago
QE
Strategic Sourcing Specialist
Quadro Engineering
Waterloo, ON
- Full-time
…improvement across the supply chain while supporting new product development and operational…
Added 1 day ago
IC
Strategic Sourcing Specialist
IDEX Corporation
Waterloo, ON
- Full-time
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we…
Added 1 day ago
Customer Service Representative - Tecmuseh & Lauzon, ON (30 hrs/week) - 12 Month Contract
Scotiabank
Windsor, ON
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Added 1 day ago
M
Director, Mass Markets
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
…from case submission through inforce servicing. Working across Sales, Delivery, Relationship Management, Operations, Product, Digital, Technology, Risk, Compliance and the Contact Centre,…
Added 1 day ago
SB
Customer Service Representative
Sleeman Breweries Ltd.
Delta, BC · Vancouver, BC
- Full-time
Our story is about more than great beverages, it’s about people, pride, and progress. As a Customer Service Representative, you will support direct delivery customers by coordinating orders…
Added 1 day ago
EG
Contact Sales Representative
Endress+Hauser Group
Montreal, QC
- Full-time
We are looking for a Contact Sales Representative to join our Group. You will provide a high level of customer support using consultative selling techniques with customers (as defined…
Added 1 day ago
FC
Technical Sales Representative - Fire Protection
Fire Cube - Fire Protection Engineers
Mississauga, ON
- Full-time
…legacy and hundreds of successful projects through founder-led sales, we are hiring our first dedicated Technical Sales Representative to drive our commercial growth across Ontario and…

Arriscraft

Bilingual Customer Service Representative

Burlington, ON, Canada

Salary Range: $50,000 - $60,000 per year. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Salary Range: $50,000 - $60,000 per year.
Job type: Full-time
Apply by: Dec 13, 2026
Experience: Minimum 10 years of overall professional work experience, including at least 3-5 years in customer service, inside sales, order management, or a related customer-facing role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Bilingual Customer Service Representative

Location: Burlington, Ontario

Position Summary

Arriscraft Canada Inc is seeking a highly organized and customer-focused Bilingual Customer Service Representative (English/French) to support our Canada Brick customers, dealers, and sales team across Ontario and Quebec. This role serves as a key point of contact for order management, customer inquiries, pricing administration, and sales support, providing exceptional customer experience throughout the order fulfillment process.

The successful candidate will thrive in a fast-paced environment, demonstrate strong attention to detail, and possess the ability to communicate professionally in both English and French.

Key Responsibilities

Customer Service & Sales Support
Provide exceptional customer service to dealers, distributors, contractors, and internal stakeholders in both English and French.
Serve as a primary point of contact for inquiries regarding products, pricing, availability, lead times, and order status.
Support Sales Representatives throughout the sales and order fulfillment process.
Respond promptly and professionally to customer inquiries by telephone and email.
Provide back-up support to the broader Customer Service and Sales Administration teams as required.

Order Management & Administration

Enter and maintain customer orders accurately within the SAP system.
Review and update customer orders to ensure timely and accurate processing.
Verify product availability and communicate inventory status to customers and sales representatives.
Reserve inventory as product becomes available from production.
Maintain customer pricing agreements, contracts, and special pricing programs within company systems.
Ensure customer records and order information remain accurate and up to date.

Cross-Functional Coordination

Collaborate closely with Production to coordinate order fulfillment and special production requirements.
Work with Sales Administration to ensure pricing structures, contracts, and customer agreements are accurately maintained.
Assist with French translations of customer-facing materials, correspondence, and internal documentation as required.
Support continuous improvement initiatives related to customer service and order processing.

Qualifications

Required Skills & Experience

Fully bilingual in English and French, with excellent verbal and written communication skills in both languages.
Minimum 10 years of overall professional work experience, including at least 3-5 years in customer service, inside sales, order management, or a related customer-facing role.
Strong computer proficiency, including Microsoft Office applications.
Exceptional attention to detail with a high degree of accuracy in data entry and order processing.
Excellent organizational, prioritization, and problem-solving skills.
Ability to work independently while contributing effectively within a team environment.
Strong customer-focus and commitment to service excellence.

Preferred Qualifications

Experience using SAP ERP or similar enterprise resource planning systems.
Experience supporting distribution, manufacturing, construction products, building materials, or industrial products industries.
Knowledge of order fulfillment, pricing administration, inventory management, and sales support processes.

Why Join Arriscraft/Canada Brick?

Salary Range: $50,000 - $60,000 per year.
Comprehensive health and dental benefits effective immediately upon hire.
Company-sponsored pension plan with employer contributions available after three months of employment.
Stable, established Canadian manufacturing organization with a strong market reputation.
Career growth and advancement opportunities.
Ongoing product knowledge and professional development training.
Collaborative and supportive team environment.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide bilingual customer service to dealers, distributors, contractors, and internal teams, responding to inquiries about products, pricing, availability, lead times, and order status. Manage customer orders and records in SAP, maintain pricing agreements, coordinate fulfillment with Production and Sales Administration, and assist with French translations and process improvements.

Requirements

Requires fluency in English and French, at least 10 years of overall professional experience, and 3–5 years in customer service, inside sales, order management, or a related customer-facing role. Candidates should have strong Microsoft Office skills, accurate data-entry abilities, excellent organization and problem-solving skills, and a customer-focused approach; SAP and relevant industry experience are preferred.

Skills

English-French Bilingual Communication
Customer Service
Order Management
Sales Support
SAP ERP
Microsoft Office
Data Entry
Pricing Administration
Inventory Management
Order Fulfillment
Written Communication
Verbal Communication
Organization
Prioritization
Problem-Solving

Benefits

Health Benefits
Dental Benefits
Company-Sponsored Pension Plan
Career Growth Opportunities
Professional Development Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual English-French
Order Management
Sales Support
SAP ERP
Microsoft Office
Order Processing
Order Fulfillment
Pricing Administration
Pricing Agreements
Customer Contracts
Inventory Management
Production Coordination
Sales Administration
Customer Records
Data Entry
Customer Inquiries
Distribution
Manufacturing
Construction Products
Building Materials
Industrial Products
Continuous Improvement
Telephone Support
Email Support

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Work requirements

Jobs in Canada