Jobs in Canada

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Added 6 mins ago
CM
TFT - Registered Practical Nurse
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
- Temporary
…family members are referred to as an appropriate alternative…
Added 21 mins ago
TS
Operations Supervisor
The Seaboard Transport Group
St. John's, NL
- Full-time
…focus on safety, driver and customer relationships and customer service, The Operations Supervisor provides and support to the driver coordination team, assists in training new staff, and…
Added 21 mins ago
DO
Primary Care Nurse – Team Lead
Department of National Defence/Ministère de la Défense nationale
Esquimalt, BC
- $99,042 to $115,426 CAD / year
- Full-time
A degree in nursing, nursing service administration, nursing education, or another related specialization;
Added 21 mins ago
A
Bilingual Customer Service Representative
Arriscraft
Burlington, ON
- Full-time
Arriscraft Canada Inc is seeking a highly organized and customer-focused Bilingual Customer Service Representative (English/French) to support our Canada Brick customers, dealers, and sales…
Added 21 mins ago
TL
Project Coordinator
TPL Lighting
Toronto, ON
- Full-time
The Project Coordinator is responsible for the effective coordination and administration of assigned distributor projects from order handoff through shipment. The role ensures project…
Added 36 mins ago
RM
Manager, Housing Services (2 Positions)
Regional Municipality of Peel
Brampton, ON
- Other
Successful candidates will lead service delivery, drive continuous improvement, ensure compliance with legislative and funding requirements, and represent Housing Services with internal and…
Added 36 mins ago
GT
Territory Manager (Markham, Newmarket, Scarborough)
Groupe Touchette
Concord, ON
- Full-time
Assist the Regional Sales Director with negotiation, development and maintenance of the sales and service agreements for each independent account.
Added 36 mins ago
MO
Manager, Community Housing & Tenant Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
Support the administration of housing service agreements, contracts, and contribution agreements by monitoring compliance, tracking deliverables, and identifying issues requiring Director…
Added 36 mins ago
AE
Senior Manager, Science and Technology Programs
Atomic Energy of Canada, Ltd.
Chalk River, ON
- Other
Reporting to the Director, Federal Programs and Nuclear Energy Strategy, you will oversee the delivery and administration of the Federal Nuclear Science and Technology Work Plan and other…
Added 36 mins ago
AE
Analyst, Program and Project Controls
Atomic Energy of Canada, Ltd.
Chalk River, ON
- Other
Participation in the Public Service Pension Plan, an indexed, defined-benefit pension plan that supports long-term financial security and helps you plan confidently for retirement.
Added 36 mins ago
AE
Manager, Major Projects Oversight
Atomic Energy of Canada, Ltd.
Chalk River, ON
- Other
An advanced degree in Engineering, Science, or Business Administration is considered an asset.
Added 50 mins ago
F
Procurement Co-op
FluksAqua
Oakville, ON
- Internship
All vendors must have a current and fully executed MSA on file before submitting candidates
Added 50 mins ago
NG
Finance Business Systems Analyst
NFI Group Inc.
Winnipeg, MB
- Full-time
…together across manufacturing, engineering, customer care, service, supply chain, finance, human resources, marketing, and many other functions to create transportation solutions that are…
Added 50 mins ago
Data Entry - Customs
Farrow
North Dumfries, ON
Added 1 hour ago
D
Internal Payroll Specialist
Distro
Quebec, QC
- Full-time
About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM…
Added 1 hour ago
ST
Human Resources Coordinator
Stonehenge Therapeutic Community
Guelph, ON
- Full-time
- Contract
Completion of Post-Secondary education in Human Resources or Business Administration
Added 1 hour ago
SG
Internal Payroll Specialist
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Quebec, QC
- $65,000 CAD / year
- Full-time
About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM…
Added 1 hour ago
MD
Transportation Liaison, Architectural Historian - State Program Administrator Principal/Coordinator
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Saint-Paul, NB · St.-Paul, NB
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Work Shift/Work Hours: Day Shift
Added 1 hour ago
MD
Office & Admin Specialist
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 1 hour ago
PH
Lead, Accounts Receivable Clerk
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Prince George, BC
- Full-time
Reviews Medical Services Plan and Workers' Compensation Board remittances; checks Medical Service Plan reports for payment rejections and generates Workers' Compensation Board batch for…
Added 1 hour ago
H
Technical Services Specialist, Associate
Halliburton
SK
- Full-time
Associate degree, technical diploma, bachelor’s degree, or equivalent practical experience in business administration, supply chain, logistics, finance, engineering support, or a related…
Added 1 hour ago
MW
Associate Investment Advisor
Manulife Wealth
Dorval, QC
- Full-time
Following up with clients and ensuring a high standard of ongoing service
Added 1 hour ago
E
Vice President Controlling and Finance PSN
Epiroc
Mississauga, ON
- Full-time
Our Parts and Service Division in NASA is looking for an experienced Vice President of Controlling and Finance to support business management and deliver focused, accurate reporting that…
Added 1 hour ago
Complex Violations Clerk (Clerk 3)
The Government of Nova Scotia
Halifax, NS
The Road Safety Division at the Department of Public Works is responsible for the administration of drivers and vehicles in the province. We operate in a regulatory environment to ensure…
Added 1 hour ago
IT
Sales Associate
IRIS The Visual Group
Fredericton, NB
- Full-time

Arriscraft

Bilingual Customer Service Representative

Burlington, ON, Canada

Salary Range: $50,000 - $60,000 per year. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Salary Range: $50,000 - $60,000 per year.
Job type: Full-time
Apply by: Dec 13, 2026
Experience: Minimum 10 years of overall professional work experience, including at least 3-5 years in customer service, inside sales, order management, or a related customer-facing role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Bilingual Customer Service Representative

Location: Burlington, Ontario

Position Summary

Arriscraft Canada Inc is seeking a highly organized and customer-focused Bilingual Customer Service Representative (English/French) to support our Canada Brick customers, dealers, and sales team across Ontario and Quebec. This role serves as a key point of contact for order management, customer inquiries, pricing administration, and sales support, providing exceptional customer experience throughout the order fulfillment process.

The successful candidate will thrive in a fast-paced environment, demonstrate strong attention to detail, and possess the ability to communicate professionally in both English and French.

Key Responsibilities

Customer Service & Sales Support
Provide exceptional customer service to dealers, distributors, contractors, and internal stakeholders in both English and French.
Serve as a primary point of contact for inquiries regarding products, pricing, availability, lead times, and order status.
Support Sales Representatives throughout the sales and order fulfillment process.
Respond promptly and professionally to customer inquiries by telephone and email.
Provide back-up support to the broader Customer Service and Sales Administration teams as required.

Order Management & Administration

Enter and maintain customer orders accurately within the SAP system.
Review and update customer orders to ensure timely and accurate processing.
Verify product availability and communicate inventory status to customers and sales representatives.
Reserve inventory as product becomes available from production.
Maintain customer pricing agreements, contracts, and special pricing programs within company systems.
Ensure customer records and order information remain accurate and up to date.

Cross-Functional Coordination

Collaborate closely with Production to coordinate order fulfillment and special production requirements.
Work with Sales Administration to ensure pricing structures, contracts, and customer agreements are accurately maintained.
Assist with French translations of customer-facing materials, correspondence, and internal documentation as required.
Support continuous improvement initiatives related to customer service and order processing.

Qualifications

Required Skills & Experience

Fully bilingual in English and French, with excellent verbal and written communication skills in both languages.
Minimum 10 years of overall professional work experience, including at least 3-5 years in customer service, inside sales, order management, or a related customer-facing role.
Strong computer proficiency, including Microsoft Office applications.
Exceptional attention to detail with a high degree of accuracy in data entry and order processing.
Excellent organizational, prioritization, and problem-solving skills.
Ability to work independently while contributing effectively within a team environment.
Strong customer-focus and commitment to service excellence.

Preferred Qualifications

Experience using SAP ERP or similar enterprise resource planning systems.
Experience supporting distribution, manufacturing, construction products, building materials, or industrial products industries.
Knowledge of order fulfillment, pricing administration, inventory management, and sales support processes.

Why Join Arriscraft/Canada Brick?

Salary Range: $50,000 - $60,000 per year.
Comprehensive health and dental benefits effective immediately upon hire.
Company-sponsored pension plan with employer contributions available after three months of employment.
Stable, established Canadian manufacturing organization with a strong market reputation.
Career growth and advancement opportunities.
Ongoing product knowledge and professional development training.
Collaborative and supportive team environment.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide bilingual customer service to dealers, distributors, contractors, and internal teams, responding to inquiries about products, pricing, availability, lead times, and order status. Manage customer orders and records in SAP, maintain pricing agreements, coordinate fulfillment with Production and Sales Administration, and assist with French translations and process improvements.

Requirements

Requires fluency in English and French, at least 10 years of overall professional experience, and 3–5 years in customer service, inside sales, order management, or a related customer-facing role. Candidates should have strong Microsoft Office skills, accurate data-entry abilities, excellent organization and problem-solving skills, and a customer-focused approach; SAP and relevant industry experience are preferred.

Skills

English-French Bilingual Communication
Customer Service
Order Management
Sales Support
SAP ERP
Microsoft Office
Data Entry
Pricing Administration
Inventory Management
Order Fulfillment
Written Communication
Verbal Communication
Organization
Prioritization
Problem-Solving

Benefits

Health Benefits
Dental Benefits
Company-Sponsored Pension Plan
Career Growth Opportunities
Professional Development Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual English-French
Order Management
Sales Support
SAP ERP
Microsoft Office
Order Processing
Order Fulfillment
Pricing Administration
Pricing Agreements
Customer Contracts
Inventory Management
Production Coordination
Sales Administration
Customer Records
Data Entry
Customer Inquiries
Distribution
Manufacturing
Construction Products
Building Materials
Industrial Products
Continuous Improvement
Telephone Support
Email Support

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Work requirements

Jobs in Canada